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Crowne Plaza Madrid - Centre Retiro by IHG

4.0 star property

Photo gallery for Crowne Plaza Madrid - Centre Retiro by IHG

Enjoy al fresco dining amidst lush greenery, surrounded by beautifully set tables with glassware and floral centerpieces.
Relax in style with a large flat-screen TV, comfortable seating, and a coffee table in this inviting living room.
Meetings and presentations take place in this well-appointed conference room with city views and ample natural light.
Relax in our stylish lobby with plush seating and a cozy coffee table, surrounded by a patterned carpet and natural light.
Contemporary hotel room with a neatly made bed, modern headboard, and wardrobe for ample storage.

Popular amenities

  • Pet-friendly
  • Gym
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Calle Pez Volador 1, Madrid, 28007
  • El Retiro Park
    ‪14 min walk‬
  • WiZink Center
    ‪16 min walk‬
  • Gran Via
    ‪4 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(17 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(47 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(18 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Madrid

With a stay at Crowne Plaza Madrid - Centre Retiro by IHG, you'll be centrally located in Madrid, within a 5-minute drive of El Retiro Park and Prado Museum. .This hotel is 2 mi (3.3 km) from Gran Via and 2.4 mi (3.9 km) from Puerta del Sol.

What's nearby

  • El Retiro Park - 14 min walk - 1.2 km
  • WiZink Center - 16 min walk - 1.4 km
  • Gran Via - 4 min drive - 2.8 km
  • Prado Museum - 4 min drive - 3.2 km
  • Puerta del Sol - 5 min drive - 3.5 km

Getting around

  • Sainz de Baranda Station - 3 min walk
  • Calanas Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • ‪Bar Sirio 28 - ‬8 min walk
  • ‪China City - ‬3 min walk
  • ‪El Paleto - ‬7 min walk
  • ‪La Mordida de Pio - ‬10 min walk
  • ‪Jazzville Café - ‬6 min walk

About this property

Crowne Plaza Madrid - Centre Retiro by IHG

Hotel with a restaurant, near El Retiro Park
Crowne Plaza Madrid - Centre Retiro by IHG offers 157 air-conditioned accommodations with hair dryers and blackout drapes/curtains. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 157 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.
Enjoy recreation amenities such as a fitness center or take in the view from a garden.
At Crowne Plaza Madrid - Centre Retiro by IHG, enjoy a satisfying meal at the restaurant. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk and an elevator. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Crowne Plaza Madrid - Centre Retiro by IHG has a restaurant on site.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Parking on site (EUR 26 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 23 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 5:30 AM and 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children
  • Self parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 5:30 AM and 6:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Crowne Plaza Madrid - Centre Retiro by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 375 out of 501 reviews
Rating 8 - Good. 87 out of 501 reviews
Rating 6 - Okay. 28 out of 501 reviews
Rating 4 - Poor. 7 out of 501 reviews
Rating 2 - Terrible. 4 out of 501 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid 3 night stay

Cozy bedroom area but large bathroom. We thought the staff very helpful. Nice bar area in lobby. Bartender very attentive. Clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Msrgaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City break.

Very comfortable. Staff very friendly and helpful. Would definitely recommend Metro and bus stop close by.
Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Elisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and kind staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Apr 2025

10/10 Excellent

Alfredo

Stayed 7 nights in Apr 2025

10/10 Excellent

Michelle M

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Staff very helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly. Clean hotel, albeit some areas slightly dated. Gym very small with some equipment not working.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alvaro, San Jose

Travelled with family
Liked: Amenities
Excellent hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family stay , everything we needed. Great room and service . Breakfast was great. Metro stop and park close by were convenient.
Stayed 4 nights in Apr 2025

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area.
Stayed 6 nights in Mar 2025

10/10 Excellent

Paul Nigel, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel, which was exceptionally clean and well maintained. Room was very clean and to a high standard, bed very comfortable & the complimentary water was very welcome. The staff are very polite, courteous and professional Would definitely return to this hotel in the future
Stayed 3 nights in Apr 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm friendly welcome excellent communication. Quiet standard room was enough for needs. Good sized bathroom. Kettle with tea/coffee biscuit and mini chocolate (nice touch) bath robes (very nice touch). Good breakfast. Always taxis outside hotel. Short walk to El Ritiro Park. Would stay hear again.
Stayed 3 nights in Mar 2025

8/10 Good

Mildred

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location you can walk or take taxi to points of interest.
Stayed 6 nights in Feb 2025

10/10 Excellent

Derik

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Mar 2025

6/10 Okay

Phil

Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great
Stayed 3 nights in Mar 2025

10/10 Excellent

Josue

Stayed 4 nights in Dec 2024

10/10 Excellent

francisco, key biscayne

Stayed 2 nights in Mar 2025

10/10 Excellent

Marta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, great location
Stayed 2 nights in Mar 2025

10/10 Excellent

SHAHID M

Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience.
Stayed 5 nights in Feb 2025

10/10 Excellent

Phillippa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were really helpful and lovely. David in the bar even remembered which wine my husband drank the night before. Food was delicious and well presented.
Stayed 3 nights in Mar 2025

10/10 Excellent

Xiaowei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

I love the great location of this hotel - close to multiple subway lines and bus stops and only 10ish minutes away from the Retiró Park. The room is on the smaller end, but it’s definitely a luxury in the city. The breakfast offerings are incredible!
Stayed 3 nights in Mar 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 1 night in Mar 2025