See all properties
Save

Four Points Flex by Sheraton Madrid Atocha

2.0 star property

Photo gallery for Four Points Flex by Sheraton Madrid Atocha

Exterior
Standard Room, 1 Queen Bed, Terrace, City View
Interior
Reception
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Calle Mezquite 5B, Madrid, Madrid, 28045
  • Place, Atocha Station Memorial
    ‪16 min walk‬
  • Place, El Retiro Park
    ‪19 min walk‬
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪20 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Terrace, City View

Standard Room, 1 Queen Bed, Terrace, City View

Standard Room, 1 Queen Bed, Terrace, City View

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Double Bed, Non Smoking

  • Sleeps 1
  • 1 Double Bed

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 3
  • 1 Single Bed

View all photos for Basic Double Room

Down duvets, laptop workspace, soundproofing, iron/ironing board

Basic Double Room

  • Sleeps 2

View all photos for Basic Twin Bed Room

Down duvets, laptop workspace, soundproofing, iron/ironing board

Basic Twin Bed Room

  • Sleeps 2

View all photos for Double Room With Terrace

Down duvets, laptop workspace, soundproofing, iron/ironing board

Double Room With Terrace

  • Sleeps 2

View all photos for Accesible Room

Down duvets, laptop workspace, soundproofing, iron/ironing board

Accesible Room

  • Sleeps 2

Efficient Single, Guest Room, 1 Double

  • Sleeps 1

Standard, Guest Room, 2 Twin

  • Sleeps 2

Standard, Guest Room, 1 Queen

  • Sleeps 2

Standard Triple, Guest Room, 1 Queen Or 1 Twin

  • Sleeps 3

Standard Terrace, Guest Room, 1 Queen, City View, Terrace

  • Sleeps 2

Similar properties

Daily buffet breakfast (EUR 11.50 per person)
B&B Hotel MADRID Carabanchel
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
4.8 out of 5, Exceptional, 148 reviews
B&B Hotel MADRID Carabanchel

About the area

Madrid

With a stay at Four Points Flex by Sheraton Madrid Atocha in Madrid (Arganzuela), you'll be within a 5-minute drive of El Retiro Park and Prado Museum. .This hostal is 2.1 mi (3.3 km) from Puerta del Sol and 2.1 mi (3.4 km) from Plaza Mayor.

What's nearby

  • Atocha Station Memorial - 16 min walk - 1.4 km
  • Madrid Río - 19 min walk - 1.6 km
  • El Retiro Park - 19 min walk - 1.7 km
  • Museo Nacional Centro de Arte Reina Sofía - 20 min walk - 1.7 km
  • Paseo del Prado - 20 min walk - 1.7 km

Getting around

  • Mendez alvaro Station - 8 min walk
  • Madrid Delicias Station - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • ‪Honest Greens Madnum - ‬1 min walk
  • ‪Cafetería de La Estación - ‬6 min walk
  • ‪El Virrey de San Telmo - ‬9 min walk
  • ‪El Punto - ‬10 min walk
  • ‪Arturo’s Tap Room - ‬2 min walk

About this property

Four Points Flex by Sheraton Madrid Atocha

Hostal with a rooftop terrace, near El Retiro Park
Four Points Flex by Sheraton Madrid Atocha offers 230 accommodations with air conditioning. Beds feature down comforters. 27-inch flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 230 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Housekeeping is provided daily, and irons/ironing boards can be requested.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and a vending machine.
Featured amenities include a 24-hour front desk, an elevator, and microwave in a common area. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (130 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with digital channels

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 10 per night

Payment types

Important information

Optional extras

  • Covered self parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

HS Madrid Centro Atocha
Hs Madrid Centro Atocha Madrid
easyHotel Madrid Centro Atocha
HS Madrid Centro Atocha Hostal
HS Madrid Centro Atocha Madrid
HS Madrid Centro Atocha Hostal Madrid

Four Points Flex by Sheraton Madrid Atocha Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 565 out of 1175 reviews
Rating 8 - Good. 365 out of 1175 reviews
Rating 6 - Okay. 161 out of 1175 reviews
Rating 4 - Poor. 56 out of 1175 reviews
Rating 2 - Terrible. 28 out of 1175 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was short and godd enough; the reception was quick and the hotel was very clean and neat, though too far from Atocha train starion. I might use it on a future stay, but after checking my cards charges, I was surprised with an extra charge for no reason. I did not brae anything, I don't smoke, didn't take anything with me as I was traveling with a small carry on, so why ?
Stayed 2 nights in Oct 2025

10/10 Excellent

Sowmya, Amstelveen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful, friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very clean and comfortable beds
Stayed 1 night in Oct 2025

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Clean, quiet and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

ann

Stayed 1 night in Oct 2025

10/10 Excellent

Jovelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Allan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Christina

Stayed 1 night in Oct 2025

10/10 Excellent

Nayeli

Travelled with family
The staff was very helpful with everything and the room was super clean. Would definitely stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Allan

Stayed 4 nights in Oct 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was immaculate. Bathroom-shower was ingeniously designed. Second day no floor towel was left for after shower, but cleaning service made up my bed and left the room tidy. Loved seeing the eco- room card which regulated the light. Lots of functioning tv channels!
Stayed 2 nights in Oct 2025

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff could benefit from a crash course at charm school.
Stayed 3 nights in Oct 2025

8/10 Good

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities
Exlent location
Stayed 6 nights in Sep 2025

8/10 Good

Cinzia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We had to wait over 30 min because our room was not ready by the posted 3 pm check-in time. The room was clean but with minimal furniture: no drawers, no desk, no chair (just a small stool). The shower door doubles as a bathroom door, which means there is a puddle on the floor after one showers. However the location is convenient, some of the staff were very nice and helpful.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jasmin, Mesquite

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean many restaurants and metro station is close to the hotel recommended
Stayed 2 nights in Sep 2025

10/10 Excellent

Marvin

Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Honorio

Stayed 1 night in Sep 2025

10/10 Excellent

Ana Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and pretty new. Very modern. Not close to the center but is still a good choice.
Stayed 3 nights in Sep 2025

8/10 Good

Solomon

Stayed 4 nights in Sep 2025

6/10 Okay

Carlo

Liked: Cleanliness, staff & service, room comfort
Staff is good, very attentive. However, room is way small, not even a decent desk or chair oriented for middle age, disabled, elderly people rather oriented to other guests who stay for shorter time. First floor is equiped with vending machines focused on selling you staff rather that providing free water when needed as a courtesy (bare minimum). It appears that's not this place business model. Not staying here again, only stayed because of closeness to Atoche train station.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 6 nights in Sep 2025

8/10 Good

nikki

Liked: Cleanliness, staff & service, property conditions & facilities
There were restaurants in walking distance. The room is clean, I had a cute patio. My only complaint is the price. In Canadian dollars this was a very expensive stay, for just a basic room. You can find much better deals outside of Madrid.
Stayed 1 night in Sep 2025

10/10 Excellent

Zaida

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very confortable and very clean! Excellent!!
Stayed 2 nights in Sep 2025