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Hard Rock Hotel Madrid

Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite
Creator video
Rooftop terrace
Seasonal outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Ronda de Atocha 17, Madrid, 28012
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪16 min walk‬
  • Place, Gran Via
    ‪18 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(176 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(16 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Terrace (Gold)

Suite, Terrace (Gold)

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Rock Star Suite

Rock Star Suite

Rock Star Suite

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Silver Suite

Down duvets, minibar, in-room safe, desk

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, City View

Superior Room, City View | City view

Superior Room, City View

9.6 out of 10
Exceptional
(74 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room (Family)

Deluxe Room (Family)

Deluxe Room (Family)

9.2 out of 10
Wonderful
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, City View

Superior Twin Room, City View

Superior Twin Room, City View

9.0 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Twin Room

Down duvets, minibar, in-room safe, desk

Classic Twin Room

9.2 out of 10
Wonderful
(21 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Madrid

With a stay at Hard Rock Hotel Madrid in Madrid (Arganzuela), you'll be steps from Museo Nacional Centro de Arte Reina Sofía and 12 minutes by foot from National Prado Museum. .This luxury hotel is 1.5 mi (2.4 km) from El Retiro Park and 1.6 mi (2.7 km) from Puerta del Sol.

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 1 min walk - 0.1 km
  • Paseo del Prado - 5 min walk - 0.4 km
  • Puerta del Sol - 16 min walk - 1.4 km
  • Gran Via - 18 min walk - 1.5 km
  • Plaza Mayor - 19 min walk - 1.7 km

Getting around

  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Estación del Arte - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪La Canibal - ‬2 min walk
  • ‪Sessions - ‬1 min walk
  • ‪El Jardín de Arzábal - ‬3 min walk
  • ‪Ra-Men Kagura - ‬4 min walk
  • ‪Burger King - ‬2 min walk

About this property

Hard Rock Hotel Madrid

Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 161 guestrooms featuring minibars and espresso makers. 49-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a satisfying meal at Sessions serving guests of Hard Rock Hotel Madrid. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Sessions - This restaurant overlooks the pool and garden.
GMT+1 - Onsite lobby lounge. Open daily.
RT60 - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 17:
  • One of the dining venues
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 24 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 17 to September 30
Pool access available from 11:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2018 out of 2695 reviews
Rating 8 - Good. 462 out of 2695 reviews
Rating 6 - Okay. 132 out of 2695 reviews
Rating 4 - Poor. 54 out of 2695 reviews
Rating 2 - Terrible. 29 out of 2695 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

loraine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

LADY ROSELLE, Covina

Liked: Cleanliness, amenities, property conditions & facilities
Great staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gillian

Travelled with group
Liked: Cleanliness, amenities
Perfect city break stay! Breakfast (in true Hard Rock style!) is fantastic with beautiful fresh juices, eggs made to order, great selection of continental & breads too. The room was beautiful, clean & beds were very comfortable. All staff were attentive, efficient & friendly. Couldn’t have asked for a better hotel for our trip!
Stayed 2 nights in Jan 2026

10/10 Excellent

Angela Renee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable. The staff were all extremely pleasant, accommodating and helpful. The food at the restaurant was amazing.
Stayed 10 nights in Jan 2026

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very polite service
Stayed 4 nights in Jan 2026

6/10 Okay

Nicole

Stayed 6 nights in Jan 2026

8/10 Good

jose

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean rooms, excellent staff atittude, although location is not great, very few eating alternatives, and difference between superior room and suite is more than double
Stayed 8 nights in Jan 2026

10/10 Excellent

Rhys

Stayed 1 night in Jan 2026

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and spotless. The staff are all awesome ! The server in the morning breakfast was very friendly and funny
Stayed 3 nights in Jan 2026

10/10 Excellent

Toborris

Liked: Cleanliness, amenities, property conditions & facilities
My stay at Hard Rock Hotel in Madrid was amazing! The staff is top tier. Gabriela was so friendly, helpful and a pure delight to work with but the remainder of the staff was equally as friendly and helpful. The room was clean and esthetically pleasing. The food and drinks were good! The location? Not the greatest but it’s walkable. Overall, it’s a very nice place so stay and the team makes it all worth while!
Stayed 2 nights in Jan 2026

10/10 Excellent

Monica Aguilar

Stayed 3 nights in Jan 2026

10/10 Excellent

Sergio

Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Stayed 2 nights in Jan 2026

8/10 Good

aleksandar

yes and yes
Stayed 6 nights in Jan 2026

10/10 Excellent

Gabriel, Cabo San Lucas

Stayed 1 night in Jan 2026

10/10 Excellent

Angel

Stayed 2 nights in Jan 2026

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes very fresh
Stayed 3 nights in Dec 2025

10/10 Excellent

DeAndra

Liked: Cleanliness, staff & service, amenities
The staff were wonderful, and our 6th floor garden facing room was quiet and spacious. The bed was super comfortable, and the room was really clean. The hotel is very close to the Atosha train station and many museums and gardens. We only stayed one night but would consider staying there again if we come back to Madrid. Only downside was the expensive breakfasts.
Stayed 1 night in Jan 2026

8/10 Good

Bum jin

Stayed 1 night in Jan 2026

8/10 Good

Brissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were super nice and very helpful! Great central location!
Stayed 7 nights in Jan 2026

10/10 Excellent

lennart

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was good
Stayed 4 nights in Jan 2026

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and check in was smooth. Close to the Atocha. So many ppl recommended the breakfast but I would pass on it. There are so many more better brunch and breakfast spots close by.
Stayed 11 nights in Jan 2026

10/10 Excellent

ryan shelby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Inside room
Lobby
Out window to street.
Stayed 3 nights in Jan 2026

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was maintained clean,amenities great,you don't need a converter to charge your cell phone,which is a great feature.Staff helpful and accommodating.Hotel is conveniently located,very close to Madrid Atocha train station,some local attractions and plenty of restaurants nearby if you don't want to eat in their reataurant.
Stayed 3 nights in Dec 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly & helpful. The hotel is in a very good position for some museums & attractions, only downside is not really any drinking options nearby but the hotel has a bar so it’s not a major issue. Very clean, everything you need in the room & breakfast was plentiful & tasty.
Stayed 3 nights in Jan 2026