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Hotel Europa

3.0 star property

Photo gallery for Hotel Europa

Quadruple room with Puerta del Sol views
Lobby sitting area
Breakfast, lunch, dinner served; Spanish cuisine
Front of property
Breakfast, lunch, dinner served; Spanish cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry

Explore the area

Map
Calle Carmen, 4, Madrid, Madrid, 28013
  • Puerta del Sol
    ‪2 min walk‬
  • Gran Via
    ‪3 min walk‬
  • Plaza Mayor
    ‪6 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Double Room, Terrace

City view

Premium Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Single Room, Terrace

Premium Single Room, Terrace

Premium Single Room, Terrace

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for 2 Double connecting rooms

1 bedroom, minibar, in-room safe, desk

2 Double connecting rooms

8.8 out of 10
Excellent
(3 reviews)
  • 43 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Triple Room, Terrace

Premium Triple Room, Terrace

Premium Triple Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.2 out of 10
Wonderful
(14 reviews)
  • 25 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views

10.0 out of 10
Exceptional
(7 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Triple room with Puerta del Sol views

Triple room with Puerta del Sol views | Bathroom

Triple room with Puerta del Sol views

10.0 out of 10
Exceptional
(5 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

9.0 out of 10
Wonderful
(88 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room with Puerta del Sol views

City view

Double Room with Puerta del Sol views

9.8 out of 10
Exceptional
(30 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(28 reviews)
  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room with Puerta del Sol views

Single Room with Puerta del Sol views

Single Room with Puerta del Sol views

9.2 out of 10
Wonderful
(5 reviews)
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(26 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

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About the area

Madrid

With a stay at Hotel Europa, you'll be centrally located in Madrid, steps from Puerta del Sol and within a 5-minute walk of Gran Via. .This hotel is 1.2 mi (2 km) from Prado Museum and 1.6 mi (2.6 km) from Royal Palace of Madrid.

What's nearby

  • Puerta del Sol - 2 min walk - 0.2 km
  • Gran Via - 3 min walk - 0.3 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Royal Palace of Madrid - 11 min walk - 1.0 km
  • Prado Museum - 13 min walk - 1.1 km

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪C & Tapas - ‬2 min walk
  • ‪Ciudad de Tui - ‬3 min walk
  • ‪Casa Labra - ‬1 min walk
  • ‪Jollibee - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hotel Europa

Central Madrid hotel connected to the convention center, steps from Puerta del Sol
Hotel Europa offers 100 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 100 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.
Enjoy Spanish cuisine at Café Europa, a café which features a bar/lounge, or stay in and take advantage of the room service. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Café Europa - This café specializes in Spanish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Europa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Hotel Europa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1003 reviews
Rating 8 - Good. 210 out of 1003 reviews
Rating 6 - Okay. 59 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Europa is right on the Puerto de Sol, the heart of the city. Location is its top asset, but it also has a good cafe/restaurant, and friendly staff. Our room looked as if it were recently renovated. We had an enjoyable 3 night stay.
Stayed 3 nights in May 2025

10/10 Excellent

Odalys

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

8/10 Good

Jeannette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location. My check in experience was not great however breakfast was excellent and the hotel overall was a good choice
Stayed 3 nights in May 2025

10/10 Excellent

Krissy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique boutique hotel in the heart of Puerto del Sol. So much to walk to and see. The staff was super helpful and arranged transportation to the airport for us. We used the restaurant a couple of times which was convenient. Walked to everything from that location. Because its in the heart of everything, it can be loud at night. Not continuous, but there were moments. It didn't bother us at all, but if you're a light sleeper and don't like a lot of action, this may not be your place.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a clean, updated hotel in the heart of Madrid. It was perfect for what we needed. Just beware that some rooms are on Puerto de Sol & there are people walking in the plaza & going to the subway 24 hrs thus earplugs are needed.
Stayed 2 nights in Apr 2025

10/10 Excellent

giuseppe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best choice for Sol

excellent hotel, service and location, hard to beat, super clean, comfortable and friendly, helpful staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, right at the plaza Sol. Transportation, shopping, dining, etc. are nearby. Hotel is clean, friendly and helpful staffs and excellent breakfast. Enjoyed the staying and definitely will go back next time.
Stayed 3 nights in Apr 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very nice stay. Location is unbeatable. One quick suggestion, put on more coffee in the room. It is delicious. Congrats! Gracias !! Definitivamente si vuelvo
Stayed 9 nights in Mar 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth a stay!

Amazing location and great hotel for the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Kuky

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio del personal.
Stayed 3 nights in Apr 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with friendly staff. The staff was very knowledgeable and helpful.
Stayed 6 nights in Apr 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice helpful staff very centrally located - local attractions are all within a 20 minute walk. Clean and did the job. Handy restaurant attached with great out door space ideal for people watching with a glass of wine. Recommend.
Stayed 3 nights in Mar 2025

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms, warm fridge. Beautiful bathroom. Staff were lovely
Stayed 3 nights in Apr 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Jeffrey

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a great area. I felt very safe. It was clean and close to many restaurants and shopping plus easy to access Madrid‘s most visited sites.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexander

Travelled with partner, Travelled with group
Liked: Amenities
Nice, clean and very comfortable hotel in walking distance to all attractions
Stayed 6 nights in Feb 2025

6/10 Okay

philip, Frankfort

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Best for young people who appreciate the dance party on the plaza that lasted past 3:00 on Friday-Sunday. We did not
Stayed 4 nights in Apr 2025

6/10 Okay

Dash

Travelled with partner
The room price was very high
Stayed 1 night in Apr 2025

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and easily walkable to many sites. Active area, but great soundproofing in the rooms. They were doing some maintenance/touchup while we were there so had to navigate around paint and ladders, etc. But overall the staff was very nice and accommodating, and held our baggage when we arrived early. Attached Restaurant/Cafe was very convenient for coffee in the morning and drink/tapas in the evening. My room had a few unsightly dings and scratches but overall was very clean and comfortable. I would definitely recommend this property, especially for the reasonable price and great location.
Stayed 5 nights in Mar 2025

10/10 Excellent

Mailee

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The facility was clean, centrally located and staff were very attentive. Excellent food options near by and very walkable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Stayed 2 nights in Apr 2025

8/10 Good

Robert H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good price, friendly helpful staff. The only downside was that our room overlooked a busy street, so a bit noisy.
Stayed 3 nights in Mar 2025