Intelier Palacio de San Martín Hotel

4.0 star property

Photo gallery for Intelier Palacio de San Martín Hotel

Relax in our elegant lobby, featuring a central seating area with round tables and chairs, surrounded by a lush vertical garden.
Classic architecture meets urban charm in this beautifully maintained building.
Stunning grand hallway with ornate staircase, framed artwork, and a traditional entrance.
Meetings and meals take place in this formal conference room with a city view.
Step into a classic hotel lobby with a grand staircase, polished floors, and elegant artwork.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Plaza San Martin, 5, Madrid, Madrid, 28013
  • Gran Via
    ‪3 min walk‬
  • Puerta del Sol
    ‪5 min walk‬
  • Plaza Mayor
    ‪5 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

Junior Suite, 2 Single Beds, Balcony

8.0 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 Queen Bed, Balcony (Deluxe)

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room (with extra bed)

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

Standard Twin Room

9.4 out of 10
Exceptional
(76 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room

8.8 out of 10
Excellent
(24 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room, 1 Double Bed (Inner View)

8.8 out of 10
Excellent
(18 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Madrid

With a stay at Intelier Palacio de San Martín Hotel, you'll be centrally located in Madrid, within a 5-minute walk of Gran Via and Plaza de España - Princesa. .This boutique hotel is 0.3 mi (0.5 km) from Plaza Mayor and 0.3 mi (0.5 km) from Puerta del Sol.

What's nearby

  • Gran Via - 3 min walk - 0.3 km
  • Puerta del Sol - 5 min walk - 0.4 km
  • Plaza Mayor - 5 min walk - 0.5 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Prado Museum - 16 min walk - 1.4 km

Getting around

  • Callao Station - 3 min walk
  • Madrid Recoletos Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 31 min drive

Restaurants

  • ‪Chocolateria 1902 - ‬2 min walk
  • ‪Oroya - ‬2 min walk
  • ‪Steakburger Arenal - ‬2 min walk
  • ‪Chocolatería Valor - ‬2 min walk
  • ‪HanSo Café 2 - ‬2 min walk

About this property

Intelier Palacio de San Martín Hotel

Hotel with a sauna, a short walk to Gran Via
Intelier Palacio de San Martín Hotel offers 94 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Make yourself at home in one of the 94 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Intelier Palacio de San Martín Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 22 for adults and EUR 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Antigua Embajada

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 22 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Intur
Hotel Intur Palacio
Hotel Intur Palacio San Martin
Hotel Palacio San Martin
Hotel Palacio San Martin Intur
Intur Palacio San Martin
Intur Palacio San Martin Hotel
Palacio Intur San Martin
Palacio San Martin
Palacio San Martin Intur
Intur Palacio San Martin Hotel Madrid
Hotel Intur Palacio San Martin Madrid
Intur Palacio San Martin Madrid

Intelier Palacio de San Martín Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 771 out of 1009 reviews
Rating 8 - Good. 165 out of 1009 reviews
Rating 6 - Okay. 47 out of 1009 reviews
Rating 4 - Poor. 13 out of 1009 reviews
Rating 2 - Terrible. 13 out of 1009 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

This hotel is in a great location. We arrived at 10:00 AM and we were checked into our room; this was a great surprise since we were not expecting this. Our room was small and did not have a view, but to be fare, we had booked the least expensive room. The bed was comfortable and the bathroom was clean and spacious. The staff was friendly and very helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Moureen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location
Stayed 2 nights in Apr 2025

10/10 Excellent

Nona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Taigang

Stayed 4 nights in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Gran localización en la misma gran via a pasos del corte inglés .
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Stayed 3 nights in Apr 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean, comfortable and very well equipped rooms!
Stayed 1 night in Apr 2025

2/10 Terrible

julie

Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed for one night and the room was a corner room on the first floor. The room was old and dingy. It was terrible. We asked to switch rooms and was told “no, we are sold out”. Will never come back
Stayed 1 night in Apr 2025

10/10 Excellent

Nilba

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel esta en muy buenas condiciones, limpio, la opciones del desayuno son muy buens y la atención del personal también.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

6/10 Okay

Pearl

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great service and comfort

We had a lovely time, hotel staff very friendly and efficient - definitely recommend
Stayed 3 nights in Mar 2025

10/10 Excellent

Sandhya, West new York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating and friendly. Great location close to everything. I highly recommend this hotel. I would stay here again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, very helpful staff, lovely breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff! Very accommodating and friendly.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ivelisse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location cannot be beat! Steps from Gran Via and San Miguel plaza and all the restaurants/shops in puerta del sol. Also less than a mile from the popular “La Latina” neighborhood. Staff was super friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Franklin

Stayed 3 nights in Mar 2025

10/10 Excellent

Virgie

Stayed 3 nights in Mar 2025

10/10 Excellent

Eduardo, Ashburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t overthink it. This place and location were great. Walkable to all the main tourist hotspots in Madrid - the Palacio Real, the Plaza Mayor, Mercado de San Miguel, el Sobrino de Botín, churros, and more churros. The check in was easy, the room was spacious and fit the perfect balance of hotel conveniences and boutique uniqueness. Comfortable beds, quiet area, clean, and friendly staff. There are so many places to stay and one can always be unsure whether “this is the right place,” but we would stay here again anytime.
Stayed 1 night in Mar 2025

10/10 Excellent

Alastair

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel. Lonely rooms and bang in the centre.
Stayed 2 nights in Mar 2025