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Grupotel Mayorazgo

4.0 star property

Photo gallery for Grupotel Mayorazgo

Porch
Property video
Down duvets, minibar, in-room safe, desk
Breakfast, lunch, dinner served; Mediterranean cuisine
Porch

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
Flor Baja 3, Madrid, Madrid, 28013
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Lope de Vega Theatre
    ‪2 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Economy Room

Down duvets, minibar, in-room safe, desk

Economy Room

10.0 out of 10
Exceptional
(11 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

7.4 out of 10
Good
(3 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Single Use

Down duvets, minibar, in-room safe, desk

Double Room Single Use

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Down duvets, minibar, in-room safe, desk

Double Room

8.8 out of 10
Excellent
(25 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Double Room, Gran Via View

Double Room, Gran Via View

Double Room, Gran Via View

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Single Use, Gran Vía View

Down duvets, minibar, in-room safe, desk

Double Room Single Use, Gran Vía View

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Double Room

Down duvets, minibar, in-room safe, desk

Premium Double Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room Single Use

Down duvets, minibar, in-room safe, desk

Premium Double Room Single Use

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room Single Use

Down duvets, minibar, in-room safe, desk

Economy Double Room Single Use

  • 18 sq m
  • Sleeps 1
  • 2 Twin Beds

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About the area

Madrid

With a stay at Grupotel Mayorazgo, you'll be centrally located in Madrid, steps from Gran Via and 9 minutes by foot from Royal Palace of Madrid. .This hotel is 0.6 mi (0.9 km) from Puerta del Sol and 0.6 mi (0.9 km) from Plaza Mayor.

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.0 km
  • Gran Via - 2 min walk - 0.2 km
  • Lope de Vega Theatre - 2 min walk - 0.2 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Plaza Mayor - 10 min walk - 0.9 km

Getting around

  • Santo Domingo Station - 3 min walk
  • Madrid Principe Pio Station - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪VIPS Plaza de España - ‬1 min walk
  • ‪Mesón El Jamón - ‬1 min walk
  • ‪Museo del Jamón - ‬1 min walk
  • ‪Txapela - ‬1 min walk
  • ‪Shangrila Dimsum 香格里拉点心 - ‬2 min walk

About this property

Grupotel Mayorazgo

Hotel with a restaurant, steps from Gran Via
Grupotel Mayorazgo offers 200 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Make yourself at home in one of the 200 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features wedding services and a ballroom.
For lunch or dinner, stop by Bar Retiro, a bar/lounge that specializes in Mediterranean cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Bar Retiro - This piano bar specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Happy hour is offered.
GastroVia 61 - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Retiro
  • GastroVia 61

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1963
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Hotel Mayorazgo
Best Western Hotel Mayorazgo Madrid
Best Western Mayorazgo
Best Western Mayorazgo Madrid
Mayorazgo
Mayorazgo Hotel Madrid
Hotel Mayorazgo Madrid
Hotel Mayorazgo
Mayorazgo Madrid
Hotel Mayorazgo
Grupotel Mayorazgo Hotel
Grupotel Mayorazgo Madrid
Grupotel Mayorazgo Hotel Madrid

Grupotel Mayorazgo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 383 out of 797 reviews
Rating 8 - Good. 248 out of 797 reviews
Rating 6 - Okay. 103 out of 797 reviews
Rating 4 - Poor. 44 out of 797 reviews
Rating 2 - Terrible. 19 out of 797 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Eugenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a very strategic location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, sólo una recomendación. Hicieron por dos días pruebas de la alarma por la mañana, la mayoría de las personas duermen.
Stayed 7 nights in Sep 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and location!! Loved the bar downstairs and the breakfast was delicious!!
Stayed 1 night in Jun 2025

10/10 Excellent

Maria Alessandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very prompt and attentive! They solved my problem immediately, no questions asked.
Stayed 1 night in Sep 2025

10/10 Excellent

Ygri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 5 nights in Aug 2025

10/10 Excellent

Barbara

Travelled with partner
Staff is friendly, accommodating and knowledgeable. Restaurant has a quality chef. Room and balcony very comfortable. Great area to walk easily to main sites or shop. Would stay here again
Stayed 5 nights in Aug 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel my second time there, and when possible I will be back.
Stayed 4 nights in Aug 2025

8/10 Good

Naser

Stayed 3 nights in Jun 2025

10/10 Excellent

fakhira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, exactly on the main street Grant Via, central location and the rooms are big and clean. Great service and best location!
Stayed 5 nights in Aug 2025

8/10 Good

cabell

Liked: Cleanliness, property conditions & facilities

Overall Good

The decor of the hotel is great. Rooms are nice and clean. Realize I am an American traveler so I have certain expectations. The bar is not comfortable or inviting. There is no coffee available (and you have to pay for it) before 7am- no coffee makers in the room. Well located however to see the sights. My comments may seem negative and don’t mean them to be- I just believe for a hotel of this caliber should be a bit better in the areas mentioned
Stayed 6 nights in Jul 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

YOLANDA, BAKERSFIELD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable streets
Stayed 4 nights in Jul 2025

8/10 Good

Shivani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing. The room are nice. The street was pretty loud at our time as there was a concert going on that weekend.
Stayed 3 nights in Jul 2025

2/10 Terrible

Nikolas

Stayed 2 nights in Jul 2025

10/10 Excellent

Lia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, el desayuno variado, súper completo, el personal con unas atenciones de primera! Me encantó!
Stayed 3 nights in Jun 2025

10/10 Excellent

Cecilia

Travelled with family
Location was great! Close to the Riu and La Gran Vía, beautiful decor and ambience even in the room!bed and linens were very nice , very clean and pretty.
Stayed 1 night in May 2025

8/10 Good

Ari

Stayed 2 nights in Jun 2025

8/10 Good

Ivana

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Jackeline

Stayed 2 nights in Jun 2025

10/10 Excellent

Mafer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very comfortable and the hotel is beautiful. The restaurant is also nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Miguel Angel

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful! The room was lovely and the staff were too. Really enjoyed my stay in the hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Isabel

Stayed 2 nights in Jun 2025

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The cleanliness, the attention given to the customers in a very professional way. The rooms were very nicely decorated and spacious with a safe in the room. You also had the control of the air conditioner unit in your room which makes it very confortable and convenient. The bathroom is modern and very nice! Beds are so comfortable! Great hotel experience!
Stayed 7 nights in May 2025

10/10 Excellent

lara

Travelled with partner
Liked: Amenities
Wonderful location and excellent breakfast . Clean rooms and very nice staff. I would choose to stay at this hotel again!
Stayed 3 nights in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

2 or 3 star worth hotel !

Booked as a VIP access number, reception staff had no clue what that was and nothing promised was provided. Room had no water bottles , no kettle for tea and no ironing board ! Apart from the central location , nothing was worth the money paid . This is at best a 3 star property !!
Stayed 3 nights in May 2025