Hotel Puerta América
5.0 star property
Photo gallery for Hotel Puerta América
Reviews
8.68.6 out of 10
Excellent
Popular amenities
- Bar
- Pool
- Parking available
- Room service
- Housekeeping
Explore the area
Avenida de America, 41 or, Corazón de María,10, Madrid, Madrid, 28002
- Movistar Arena3 min drive
- Bernabéu Stadium4 min drive
- Gran Via5 min drive
- Madrid (MAD-Adolfo Suárez Madrid-Barajas)9 min drive
Room options
View all photos for Zaha Hadid Space Club
Zaha Hadid Space Club
9.89.8 out of 10
Exceptional
9 reviews
(9 reviews)
- 30 sq m
- Sleeps 3
- 1 Queen Bed
View all photos for Deluxe Room
Deluxe Room
8.88.8 out of 10
Excellent
55 reviews
(55 reviews)
- 30 sq m
- Sleeps 3
- 1 Queen Bed OR 2 Twin Beds
View all photos for Junior Suite
Junior Suite
8.08.0 out of 10
Very good
1 review
(1 review)
- 45 sq m
- Sleeps 3
- 1 Queen Bed OR 2 Twin Beds
View all photos for Executive Suite
Executive Suite
- 60 sq m
- Sleeps 3
- 1 Double Bed
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About the area
Madrid
With a stay at Hotel Puerta América in Madrid (Chamartín), you'll be within a 5-minute drive of Bernabéu Stadium and Paseo de la Castellana. .This family-friendly hotel is 2.9 mi (4.7 km) from Gran Via and 3.2 mi (5.1 km) from El Retiro Park.
What's nearby
- Plaza de Toros de Las Ventas - 15 min walk - 1.3 km
- Movistar Arena - 3 min drive - 1.8 km
- Bernabéu Stadium - 4 min drive - 3.2 km
- Gran Via - 5 min drive - 3.9 km
- El Retiro Park - 6 min drive - 6.8 km
Getting around
- Cartagena Station - 3 min walk
- Nuevos Ministerios Station - 5 min drive
- Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive
Restaurants
- Milwaukee - 4 min walk
- Peggy Sue's - 5 min walk
- Reblochón - 4 min walk
- Skynight - 1 min walk
- La Tagliatella - 8 min walk
About this property
Hotel Puerta América
Luxury hotel with 2 restaurants and bars
Hotel Puerta América offers 315 accommodations with safes and hair dryers. A pillow menu is available. Digital television is provided.
Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Children under 18 years old are not allowed in the fitness facility without adult supervision.
Make yourself at home in one of the 315 guestrooms. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at The Observatory, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
The Observatory - This fine-dining restaurant serves dinner only. Reservations are required.
Karrara Terrace - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Lobby Bistro - This bistro serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi and wired internet
Parking and transport
- Parking on site (EUR 30 per day)
- Extended parking on site (EUR 30 per night)
Food and drink
- Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 30 for adults and EUR 12.50 for children
- 2 bars/lounges
- 2 restaurants
- A coffee shop/cafe
- A poolside bar
- Snack bar/deli
Restaurants on site
- Karrara Terrace
- Lobby Bistro
- The Observatory
Things to do
- Gym
- Library
- Seasonal outdoor pool
Family friendly
- In-room babysitting
- In-room cot
- Laundry facilities
- Rollaway/extra bed (surcharge)
- Seasonal outdoor pool
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Gift shop/newsstand
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Tour and ticket assistance
- Wedding services
Business services
- 5 meeting rooms
- Business centre
- Conference centre
Outdoors
- Garden
- Rooftop terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible registration desk
More
- 1 building
- 12 floors
- Banquet hall
- Built in 2005
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
- Free cot
- Pillow menu
- Rollaway/extra bed (surcharge)
Bathroom
- Free toiletries
- Hair dryer
- Towels provided
Entertainment
- Digital channels
Food and drink
- 24-hour room service
More
- Air conditioning (climate-controlled)
- Connecting rooms available
- Desk
- Iron/ironing board on request
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from September 15 to June 15:
- Swimming pool
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 60.0 per night
Free cribs are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: EUR 50 per accommodation, per day
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately EUR 30 for adults and EUR 12.50 for children
- Self parking fee: EUR 30.00 per day
- Extended parking fee: EUR 30.00 per night
- Housekeeping is available for an additional fee
- Rollaway bed fee: EUR 60.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 23 to September 15
Pool access available from 11:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision
Property is also known as
Hotel Silken Puerta
Hotel Silken Puerta America
Puerta America
Silken Puerta
Silken Puerta America
Silken Puerta America Madrid
Hotel Silken Puerta America Madrid
Hotel Puerta America Madrid
Puerta America Madrid
Hotel Puerta América Madrid
Puerta América Madrid
Puerta América
Hotel Puerta America
Silken Puerta America Hotel Madrid
Silken Puerta America Hotel
Hotel Puerta América
Hotel Puerta América Hotel
Hotel Puerta América Madrid
Hotel Puerta América Hotel Madrid