Hotel Regina

4.0 star property

Photo gallery for Hotel Regina

Junior Suite (Alcalá)
Suite Exterior (Aduana) | Living area
Reception
Luxury Penthouse, Hot Tub (Terrace)
Point of interest

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Alcala 19, Madrid, Madrid, 28014
  • Gran Via
    ‪3 min walk‬
  • Puerta del Sol
    ‪4 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪24 min drive‬

Room options

Junior Suite (Alcalá)

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds

Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

  • 50 sq m
  • Sleeps 4
  • 4 Large Twin Beds

Deluxe Room (Alcalá)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Luxury Penthouse, Hot Tub (Terrace)

  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite Exterior (Aduana)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Sofa Beds

Superior Double Room (Interior)

  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Superior Double Room (Aduana)

  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Standard Double Room (Interior)

  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Penthouse, Hot Tub (Terrace)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Double Room (Aduana)

  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Penthouse, Terrace

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Single Room (Interior)

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

Junior Suite (Interior)

  • 35 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

Similar properties

About the area

Madrid

A stay at Hotel Regina places you in the heart of Madrid, within a 5-minute walk of Gran Via and Puerta del Sol. .This hotel is 0.6 mi (1 km) from Plaza de Cibeles and 0.7 mi (1.1 km) from Prado Museum.

What's nearby

  • Gran Via - 3 min walk - 0.3 km
  • Puerta del Sol - 4 min walk - 0.3 km
  • Plaza Mayor - 10 min walk - 0.9 km
  • Prado Museum - 11 min walk - 1.0 km
  • El Retiro Park - 4 min drive - 2.9 km

Getting around

  • Sevilla Station - 1 min walk
  • Madrid Recoletos Station - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Dani - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Castizo - ‬1 min walk
  • ‪Hontanares - ‬1 min walk
  • ‪Sala de Despiece 2 - ‬2 min walk

About this property

Hotel Regina

Central Madrid hotel connected to the convention center, a quick walk to Gran Via
Hotel Regina offers 175 accommodations with minibars and safes. Select Comfort beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, bidets, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 175 guestrooms featuring minibars and flat-screen televisions. Your Select Comfort bed comes with down comforters. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and bidets.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services and a banquet hall. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Enjoy Mediterranean cuisine at Caramba, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Caramba - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 36 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caramba

Things to do

  • 24-hour gym
  • Hot tub

Family friendly

  • Art supplies
  • Baby bath
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar in shower
  • Handrails in stairways (100 centimetre high)
  • Hardwood flooring in room
  • Lift (85 centimetre wide door)
  • Low-height counter and sink (75 centimetre high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 75 per vehicle (roundtrip, maximum occupancy 7)
  • Nearby parking fee: EUR 36 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Regina Hotel Madrid
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid

Hotel Regina Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1772 out of 2051 reviews
Rating 8 - Good. 214 out of 2051 reviews
Rating 6 - Okay. 38 out of 2051 reviews
Rating 4 - Poor. 13 out of 2051 reviews
Rating 2 - Terrible. 14 out of 2051 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean. Staff was friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Silvia, Apex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 1 night in Oct 2024

10/10 Excellent

Alex, Dubai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying at this fantastic hotel🔝
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend staying here!

Perfect place to stay. Loved the amenities, location and very friendly staff. Easy to walk to all major sights, restaurants, etc. Breakfast was delicious! Nice gym, too.
Nespresso in the room!
Stayed 4 nights in Jan 2025

10/10 Excellent

Maureen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff is friendly and competent. Room was comfortable and modern. Definitely will stay again!
Stayed 1 night in Jan 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Warm staff. Great amenities.
Stayed 3 nights in Jan 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great returning visit

Amazing staff, great room and very clean hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

MARÍA GABRIELA

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend if you are in Madrid

Nice hotel, great location. If I ended up in Madrid again, I wouldn't hesitate to stay here. Madrid itself is not nearly as nice as Barcelona of Sevilla, but it's worth a visit!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option for Madrid

Great location, very friendly staff, fantastic breakfast, modern facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Ma Derla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent and safe!
Stayed 4 nights in Jan 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Elena

Stayed 5 nights in Jan 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities

Very good hotel - not keen on the beds though

Amazing staff, great rooms although the bed was a little hard in the first room then the second room was 2 single beds that weren’t attached so I fell through in the night!
Stayed 3 nights in Jan 2025

8/10 Good

Justas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good hotel, excellent location. Staff at reception were really nice. Good breakfast and pleasant staff there too. However, restaurant staff were quite rude and food there was very mediocre. Would definitely not recommend the restaurant to anyone.
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Property conditions & facilities, room comfort

Best hotel in El Centro

Great location and a totally refurbished 1912-Classic hotel. Rooms smallish, most with no windows and just a light shaft, but up-to-date and comfortable. Wonderful breakfast buffet. Very helpful front desk staff and concierge. Glittery and fun lobby bar and restaurant.
Plaza Mayor a few minutes’ walk away
Mercado de San Miguel right on the other side of the plaza
Many many tapas
Stayed 2 nights in Jan 2025

10/10 Excellent

Glorivee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ubication and service!
Stayed 2 nights in Jan 2025

10/10 Excellent

Sung, Wilmette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very knowledgeable and friendly staffs. Excellent location, will visit again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Faye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, central hotel where staff are welcoming and make you feel at home straight away. This was a great base for a city break with one of the best breakfast buffets we have had in Europe! We’d recommend anyone to stay here and we hope to be back soon!
Stayed 3 nights in Jan 2025

10/10 Excellent

Thomas, Fernandina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Regina is great value and a great location! Staff is friendly. Breakfast wonderful.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sharon

Travelled with family
Wonderful! Excellent breakfast Great location
Stayed 4 nights in Jan 2025

10/10 Excellent

Frank

Stayed 1 night in Jan 2025