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NH Collection Madrid Gran Vía

4.0 star property

Photo gallery for NH Collection Madrid Gran Vía

Experience panoramic city views from this high-rise building's spacious balcony.
Relax in style with plush seating and a stunning view of the hotel's interior.
Enjoy a meal with a city view at the Cardhu Scotch House, where a table is set with fine china and wine glasses.
Relax in a serene space with a comfortable bed, desk for work, and a cozy seating area.
Relax in a stylish room with a large window, dark blue sofa, and unique metal staircase.

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Gran Via 21, Madrid, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪6 min walk‬
  • Plaza Mayor
    ‪11 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Premium Room (Extra Large)

1 bedroom, minibar, in-room safe, soundproofing

Premium Room (Extra Large)

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room (Gran Vía View)

Superior Double or Twin Room (Gran Vía View)

Superior Double or Twin Room (Gran Vía View)

9.8 out of 10
Exceptional
(17 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

9.4 out of 10
Exceptional
(19 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room (Gran Vía View)

Premium Room (Gran Vía View)

Premium Room (Gran Vía View)

9.8 out of 10
Exceptional
(12 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room

Premium Room

9.8 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (Gran Via View)

1 bedroom, minibar, in-room safe, soundproofing

Junior Suite (Gran Via View)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Vía View, Extra Bed 2A + 1C)

1 bedroom, minibar, in-room safe, soundproofing

Junior Suite (Gran Vía View, Extra Bed 2A + 1C)

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Via View | Extra Bed 3 Adults)

1 bedroom, minibar, in-room safe, soundproofing

Junior Suite (Gran Via View | Extra Bed 3 Adults)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Madrid

With a stay at NH Collection Madrid Gran Vía, you'll be centrally located in Madrid, steps from Gran Via and 6 minutes by foot from Puerta del Sol. .This hotel is 0.6 mi (0.9 km) from Plaza Mayor and 0.7 mi (1.2 km) from Prado Museum.

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 6 min walk - 0.6 km
  • Plaza Mayor - 11 min walk - 1.0 km
  • Prado Museum - 13 min walk - 1.1 km
  • Royal Palace of Madrid - 16 min walk - 1.4 km

Getting around

  • Gran Via Station - 1 min walk
  • Madrid Recoletos Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tapa Tapa Montera - ‬1 min walk
  • ‪Picalagartos Sky Bar - ‬1 min walk
  • ‪Casino Gran Via - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

NH Collection Madrid Gran Vía

Hotel with a restaurant, steps from Gran Via
NH Collection Madrid Gran Vía offers 94 accommodations with minibars and safes. A pillow menu is available. 45-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 94 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
Enjoy Spanish cuisine at Picalagartos, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and noon.
Picalagartos - This restaurant specializes in Spanish cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Picalagartos - Onsite rooftop bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Picalagartos
  • Picalagartos

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 13 to 32 per person
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gran Via 21 Hotel
Gran Via 21 Senator
Hotel Gran Via 21
Hotel Senator Gran Via 21
Senator 21 Hotel
Senator Gran Via 21
Senator Hotel Gran Via 21
Senator Gran Via Hotel Madrid
Senator Gran Via Madrid
Nh Collection Madrid Gran Via
NH Collection Madrid Gran Vía Hotel
NH Collection Madrid Gran Vía Madrid
NH Collection Madrid Gran Vía Hotel Madrid

NH Collection Madrid Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 791 out of 1005 reviews
Rating 8 - Good. 158 out of 1005 reviews
Rating 6 - Okay. 32 out of 1005 reviews
Rating 4 - Poor. 12 out of 1005 reviews
Rating 2 - Terrible. 12 out of 1005 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Oscar

Stayed 2 nights in Apr 2025

2/10 Terrible

Pornpairoa

Stayed 2 nights in Apr 2025

10/10 Excellent

Claudia, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, we were truly impressed by the level of service and professionalism at this hotel. Every detail was carefully attended to, and the entire staff made us feel completely at home. A special thank you to Bianca, Guest Relations Manager, whose warmth, attention, and personal touch made our stay even more memorable. Her genuine care and dedication truly set this place apart. We felt welcomed, valued, and relaxed throughout our stay. Highly recommended – we can’t wait to come back!
Stayed 9 nights in Apr 2025

10/10 Excellent

Emeric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location
Stayed 1 night in Apr 2025

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort

Short visit at Madrid center.

It is a good 3.5 stars hotel with friendly and helpful recepcionists. The restaurant service is ok. The rest is average. A little noise at nigths, so we placed ear plugs on Thank you!
Stayed 2 nights in Apr 2025

10/10 Excellent

BARBARO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2025

10/10 Excellent

lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I joined the stay and the location of the hotel The price of the stay was high
Stayed 4 nights in Apr 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Glorivee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is spectacular! Very good location!
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Absolutely amazing hotel. Beautiful rooms/nice staff. Strongly recommending
Stayed 2 nights in Mar 2025

10/10 Excellent

Pamela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another good stay

I have stayed at this hotel several times. The staff is very friendly and helpful. The rooms have pretty much everything you need. The location is very good. I will continue to stay here.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, quiet room, close to everything,
Stayed 7 nights in Mar 2025

10/10 Excellent

Alex

Stayed 1 night in Mar 2025

6/10 Okay

Lisa

Stayed 4 nights in Mar 2025

10/10 Excellent

Roger

Welcoming staff and comfortable room.
Stayed 4 nights in Mar 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the center of all of the stores, restaurants and entertainment places of Madrid. When we return to Madrid, we would definitely stay in this hotel again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, great vibe and rooftop is great
Stayed 3 nights in Feb 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property centrally located, friendly and service oriented staff
Stayed 1 night in Feb 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel centrally located, friendly and service oriented staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Meghan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, super kind staff, very clean room, great rooftop bar.
Stayed 1 night in Jan 2025

10/10 Excellent

Ana

Stayed 2 nights in Dec 2024

10/10 Excellent

Jose, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and customer service
Stayed 5 nights in Jan 2025

10/10 Excellent

JUAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always emjoy staying at this property. Staff is extremely helpful, location can’t be beat, hotel room is excellent. Rooftop with great view and good cocktails.
Stayed 3 nights in Dec 2024

10/10 Excellent

ismail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Ideal location Close to all major attraction
View from bedroom
Sky Bar
Stayed 4 nights in Dec 2024