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Petit Palace Puerta del Sol

3.0 star property

Photo gallery for Petit Palace Puerta del Sol

View from property
Superior Room, Terrace (Puerta del Sol View)
Superior Room, Terrace (Puerta del Sol View) | View from room
Reception
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle del Arenal, 4, Madrid, Madrid, 28013
  • Plaza Mayor
    ‪5 min walk‬
  • Gran Via
    ‪5 min walk‬
  • Royal Palace of Madrid
    ‪9 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Superior Room, Terrace (Puerta del Sol View)

Superior Room, Terrace (Puerta del Sol View)

Superior Room, Terrace (Puerta del Sol View)

  • 21 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, City View

Double Room, City View | City view

Double Room, City View

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Madrid

With a stay at Petit Palace Puerta del Sol, you'll be centrally located in Madrid, steps from Joy Madrid and El Oso y el Madrono. .This hotel is 0.1 mi (0.1 km) from Preciados Street and 0.6 mi (1 km) from Plaza Mayor.

What's nearby

  • Puerta del Sol - 2 min walk - 0.2 km
  • Plaza Mayor - 5 min walk - 0.4 km
  • Gran Via - 5 min walk - 0.5 km
  • Royal Palace of Madrid - 9 min walk - 0.8 km
  • Museo Nacional Centro de Arte Reina Sofía - 16 min walk - 1.4 km

Getting around

  • Sol Station - 2 min walk
  • Madrid Recoletos Station - 19 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 48 min drive

Restaurants

  • ‪Chocolatería San Ginés - ‬2 min walk
  • ‪La Mallorquina - ‬1 min walk
  • ‪Museo del Jamón - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Petit Palace Puerta del Sol

Hotel with a 24-hour front desk, steps from Joy Madrid
Petit Palace Puerta del Sol offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Make yourself at home in one of the 64 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children

Things to do

  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Palace Petit
Petit Palace
Petit Puerta Del Sol Madrid
Petit Palace Hotel Puerta Sol
Petit Palace Puerta Sol
Petit Palace Puerta Del Sol Hotel Madrid
Petit Palace Puerta Sol Hotel
Petit Palace Puerta del Sol Hotel
Petit Palace Puerta del Sol Madrid
Petit Palace Puerta del Sol Hotel Madrid

Petit Palace Puerta del Sol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 646 out of 1003 reviews
Rating 8 - Good. 262 out of 1003 reviews
Rating 6 - Okay. 64 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good central spot for first trip to Madrid

The hotel is located right beside the central square of Madrid “Puerta del Sol”. It is a very busy area but our room was quiet and we could t hear anything from outside. Hallway noise could be heard easily inside the hotel however. The room was very clean with a spacious bathroom. The sleeping area was usual size for a European hotel (ie small by North American standards). The bed was comfortable enough but I found I had to switch sides frequently during the night to relieve some pressure spots. Staff were very welcoming and helpful. The breakfast was excellent with a wide selection of bread, cheese, eggs, cereal, juice, fruit and coffee. Would recommend getting the breakfast package with your stay because there aren’t many breakfast options in walking distance. The Sol metro station is about a 1 minute walk from the door of the hotel. East walking distance to everything in the centre of Madrid- Plaza Mayor, Gran Via, Real Palace
El Oso y Madronos statue
Kilometre Zero
Stayed 4 nights in Mar 2025

6/10 Okay

Mehmet

Stayed 3 nights in Mar 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location, walk to any attractions, breakfast is wonderful.
Stayed 3 nights in Feb 2025

10/10 Excellent

mercedez

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kaia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely front desk
Stayed 2 nights in Feb 2025

2/10 Terrible

Barb

Stayed 2 nights in Feb 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel was fabulous- easy to get to from the metro-Sol metro station.Close to good restaurants & bars. Room was compact but very clean, staff very helpful. Would recommend to friends!
Stayed 3 nights in Feb 2025

2/10 Terrible

Omar

Stayed 5 nights in Feb 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Erica

Stayed 7 nights in Jan 2025

10/10 Excellent

Johanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, cerca de la estación de Sol. Personal amable y atento Servicio de desayuno muy completo
Stayed 3 nights in Jan 2025

10/10 Excellent

Johanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, personal amable y atento
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Modern bathroom. Great bed. Super clean. Staff at front desk was so helpful. Ideal location close to everything.
Stayed 1 night in Jan 2025

8/10 Good

Nazim

Liked: Cleanliness, staff & service, property conditions & facilities
fantastic location for shopping and main attractions!
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

KAROL

Stayed 2 nights in Nov 2024

10/10 Excellent

Licela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, in a good location, our room had good size terrace, room was on the smaller side, it was a bit tight but that was expected. Front desk staff was friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicacion, la atencion de el personal es extraordinaria, Blanca es excepcional. Altamente recomendado
Stayed 2 nights in Nov 2024

10/10 Excellent

Johanna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, cerca de la puerta del sol y plaza mayor. El desayuno muy bueno y variado. Las habitaciones limpias y cómodas.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jesus

Stayed 4 nights in Nov 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. I the heart of Puerta de Sol
Stayed 2 nights in Dec 2024

10/10 Excellent

CARLOS

Stayed 4 nights in Nov 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Great location and close to Sol Metro. Building could use some TLC.
Stayed 1 night in Nov 2024

10/10 Excellent

Lakshmi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid visit with family

Best place to stay in city center with subway , pizza and many more restaurants very close by. Breakfast has so many varieties and staff are very friendly. Cleaning service is the best too. Being in city center it's an all night crowd and little noisy until 1am. Never the less I will prefer the same in my next visit without a second thought.
Stayed 5 nights in Dec 2024

8/10 Good

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024