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Sercotel Madrid Aeropuerto

4.0 star property

Photo gallery for Sercotel Madrid Aeropuerto

Front of property
Front of property
Lobby sitting area
Lobby sitting area
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Calle del Galeon, 25, Madrid, Madrid, 28042
  • Place, El Capricho Park
    ‪13 min walk‬
  • Place, Calle de Alcalá
    ‪14 min walk‬
  • Place, Plenilunio Shopping Mall
    ‪15 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪4 min drive‬

Room options

View all photos for Classic Twin Room

Memory-foam beds, minibar, in-room safe, desk

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Room (Familiar)

Memory-foam beds, minibar, in-room safe, desk

Room (Familiar)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Double Room

Memory-foam beds, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Memory-foam beds, minibar, in-room safe, desk

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

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About the area

Madrid

With a stay at Sercotel Madrid Aeropuerto in Madrid (Barajas), you'll be within a 15-minute walk of El Capricho Park and Castillo de la Alameda. .This hotel is 1 mi (1.5 km) from Juan Carlos I Park and 1.2 mi (1.9 km) from Fuente de la Concha.

What's nearby

  • El Capricho Park - 13 min walk - 1.1 km
  • Castillo de la Alameda - 13 min walk - 1.1 km
  • Juan Carlos I Park - 13 min walk - 1.1 km
  • Calle de Alcalá - 14 min walk - 1.2 km
  • Plenilunio Shopping Mall - 15 min walk - 1.3 km

Getting around

  • San Fernando Henares Station - 7 min drive
  • Alameda de Osuna Station - 8 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 6 min drive

Restaurants

  • ‪Bar La Caña - ‬14 min walk
  • ‪Hilton Executive Lounge - ‬12 min walk
  • ‪La 28 - ‬4 min walk
  • ‪Ferrum Bar - ‬12 min walk
  • ‪Jet Self Service - ‬9 min drive

About this property

Sercotel Madrid Aeropuerto

Sercotel Madrid Aeropuerto offers 81 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. A pillow menu is available. Televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 81 air-conditioned rooms featuring minibars. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Sercotel Madrid Aeropuerto has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 5:00 AM to 1:00 AM at scheduled times
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 25 per day)
  • Secured, covered extended parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Covered self parking fee: EUR 25 per day
  • Covered extended parking fee: EUR 25 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 9:30 AM to 8:30 PM
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April
Parking height restrictions apply

Property is also known as

Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid

Sercotel Madrid Aeropuerto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 707 out of 1188 reviews
Rating 8 - Good. 307 out of 1188 reviews
Rating 6 - Okay. 112 out of 1188 reviews
Rating 4 - Poor. 33 out of 1188 reviews
Rating 2 - Terrible. 29 out of 1188 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities
Very clean room. Extremely friendly staff and bilingual. I really enjoyed the breakfast, it was spot on 10 out of 10.
Stayed 1 night in Dec 2025

10/10 Excellent

Alberto, Hallandale Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars!!! Will recommend to friends and family.
Stayed 1 night in Dec 2025

4/10 Poor

Maria

Disliked: Cleanliness, amenities
The room had a smell, the utensils in the breakfast were dirty. The shower was leaking, there was so many little things wrong with the place that It felt more like a hostel.
Stayed 1 night in Nov 2025

10/10 Excellent

Flor

Stayed 1 night in Dec 2025

2/10 Terrible

joell

Stayed 1 night in Dec 2025

8/10 Good

Agata

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Airport shuttle takes more than 20 min, when I booked the hotel it said 2 miles from airport
Stayed 1 night in Dec 2025

10/10 Excellent

Hugo H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice, the check-in representative was super helpful and pleasant. We really enjoyed staying at this hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Arrived late and had an early flight. Decided to eat in hotel restaurant. Had hamburger with fries and it was delicious. They had Heinz ketchup too! Room was clean and quiet. Took the 5am free shuttle to the airport; it was on time and the driver was very nice. All staff in the hotel were also very nice. Highly recommend this hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Some stains on carpet. Staff were great. Food is adequate. Coffee was good.
Stayed 1 night in Nov 2025

6/10 Okay

Søren

Business traveller
The food was absolutey terrible.
Stayed 1 night in Nov 2025

6/10 Okay

Richard

Business traveller
Liked: Cleanliness, staff & service
Airport Shuttle was late and slow, Check in was also very slow
Stayed 1 night in Nov 2025

10/10 Excellent

Rosanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near airport
Stayed 1 night in Nov 2025

10/10 Excellent

MARITZA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2025

8/10 Good

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Roger

Stayed 1 night in Nov 2025

4/10 Poor

Vitia

Travelled with partner
Disliked: Cleanliness
Staff very attentive but room was not very clean. Walls were dirty.
Stayed 1 night in Nov 2025

10/10 Excellent

ramon

Stayed 1 night in Nov 2025

8/10 Good

Katharine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the free shuttles to and from the airport, as well as the coffee at 4:40 am before our shuttle. There are limited options for dining.
Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Great Hotel, 10 min walk from the metro, and excellent Airport transportation
Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities
An excellent hotel that surpasses the standard of hotels near airports. Beautiful rooms with incredible details such as an oral hygiene kit, body lotion, and a lighting system for all occasions, among others. The restaurant offers extraordinary food. The breakfast is unbeatable in terms of quality and price. Finally, the entire hotel staff has excellent communication skills and is very friendly. I would definitely return.
Stayed 1 night in Nov 2025

8/10 Good

Joel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, friendly and helpful front desk staff
Stayed 1 night in Nov 2025

10/10 Excellent

Ramon

Stayed 1 night in Nov 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities
Excellent stay at the beginning and end of our month trip to Spain. Shuttle was very convenient, staff friendly and hotel restaurant hours.
Stayed 1 night in Oct 2025

10/10 Excellent

Felipe, Panama City

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2025