Best Western Concord Inn & Suites

2.5 star property

Photo gallery for Best Western Concord Inn & Suites

Coffee service
Indoor pool
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

View map
97 Hall St, Concord, NH, 03301
  • Capitol Center for the Arts
    ‪2 min drive‬
  • New Hampshire State House
    ‪3 min drive‬
  • St. Paul's School
    ‪8 min drive‬
  • Manchester, NH (MHT-Manchester-Boston Regional)
    ‪30 min drive‬

Room options

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(9 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(9 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Concord

With a stay at Best Western Concord Inn & Suites in Concord, you'll be within a 5-minute drive of Terrill Dog Park and Capitol Center for the Arts. .This hotel is 1.7 mi (2.7 km) from New Hampshire State House and 1.7 mi (2.7 km) from Rotary Park.

What's nearby

  • Capitol Center for the Arts - 2 min drive - 2.2 km
  • New Hampshire State House - 3 min drive - 2.9 km
  • New Hampshire Hospital Scorecard - 3 min drive - 3.6 km
  • Walker-Woodman House - 4 min drive - 3.9 km
  • St. Paul's School - 8 min drive - 6.5 km

Getting around

  • Manchester-Boston Regional Airport (MHT) - 29 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Cumberland Farms - ‬4 min drive
  • ‪The Red Blazer Restaurant & Pub - ‬4 min drive
  • ‪T-Bones - ‬4 min drive

About this property

Best Western Concord Inn & Suites

Hotel in Concord with free breakfast and a fitness center
Best Western Concord Inn & Suites offers 66 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 37-inch LCD televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and microwaves, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and discounted use of a nearby fitness facility.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Concord? This hotel has 409 square feet (38 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 409 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Concord
Best Western Concord Inn
Concord Best Western
Best Western Concord Hotel Concord
Best Western Concord Inn And Suites
Best Concord & Suites Concord
Best Western Concord Inn & Suites Hotel
Best Western Concord Inn & Suites Concord
Best Western Concord Inn & Suites Hotel Concord

Best Western Concord Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 433 out of 1002 reviews
Rating 8 - Good. 306 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 60 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, nice breakfast and very friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

Derek

Stayed 1 night in Jun 2025

4/10 Poor

maurice

Stayed 1 night in May 2025

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was rough very firm and it was noisy creeky floors above us like an old house. Overall seemed clean staff was very friendly
Stayed 1 night in May 2025

10/10 Excellent

Alex

Stayed 1 night in May 2025

2/10 Terrible

Aimen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty
Stayed 3 nights in May 2025

4/10 Poor

Barbara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated but still has that old smell. Bathroom was disgusting with mold on shower curtain open vent chipped paint and rust. Bed horrible! Staff nice.
Stayed 1 night in May 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Love the friendly staff and clean room.
Stayed 1 night in May 2025

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and nice vibe
Stayed 1 night in May 2025

8/10 Good

Anita

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very quiet. There was a patched hole in ceiling above shower that didn’t look the greatest. Otherwise the room was nice.
Stayed 1 night in May 2025

10/10 Excellent

JUDITH

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot. Very clean, great service, nice pool.
Stayed 1 night in May 2025

4/10 Poor

Yannick

Stayed 2 nights in May 2025

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, property conditions & facilities
this property was absolutely disgusting. I first arrived and got checked into my room, began to take a shower and the entire bathroom flooded out into my room and into the hallway. I then was assigned another room when I went into the bathroom there was mold all over the shower and shower curtain. And at 3 AM I begin hearing noises and couldn’t sleep for the rest of the night because there was a party going on in the room above me that was never dealt with by the front desk.
Stayed 1 night in May 2025

8/10 Good

Pam

Business traveller
Liked: Amenities
Staff were excellent.
Stayed 3 nights in May 2025

8/10 Good

Roger

Travelled with family
Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

ERNA

Stayed 1 night in Apr 2025

10/10 Excellent

Keri

Stayed 1 night in May 2025

2/10 Terrible

Nathan

Stayed 1 night in Apr 2025

6/10 Okay

Nicole

Disliked: Room comfort

Disappointed

When we arrived we were offered an upgrade to a suit at no extra charge which was nice with it being 3 adults and 1 child. Location was pretty good. Breakfast was good typical hotel breakfast. I only gave it a 3 because the beds were very hard and uncomfortable, the shower curtain was staines at the bottom and had the beginnings of mold from the moisture and the way it was tucked up into the shower. The couch in the suite was very rough material and uncomfortable. It was very obvious that this hotel has a lot of long term room rentals as there was garbage bags outside of the majority of the rooms on the floor we stayed on a long with take out packaging. It was definitely not worth the price paid. I would stay again in a pinch but would not choose as a stay on a planned trip.
Stayed 1 night in Apr 2025

6/10 Okay

Corey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bed was very uncomfortable
Stayed 2 nights in Apr 2025

6/10 Okay

Natasha

Travelled with group
It was a decent place.
Stayed 1 night in Apr 2025