Book Mandemar hotels

This was a last minute booking and the staff were excellent, from check-in to dinning to check-out. It’s a very cute place, worthy of many photos. The food at the restaurant was great, it was hard to decide what to eat, but I had the prawn pasta. Parking was easy at the back of the property, however if you’re not comfortable walking under the light of the moon, get dropped off at the front for check in.

The room was very clean however there was a lack of attention to detail in other areas. Eg we were given the wrong room and had to explain to reception the room we had booked wasn’t the one allocated, we didn’t get our water or biscuits replaced after housekeeping had been through and we found a used face washer in the shower. Small things but for the price we paid we expected more.

Nice bathroom

Modern and clean room and bathroom. Staff were friendly and accommodating. Kids loved the indoor heated pool on a cold and rainy day

We booked this place because of the pool. It had not been cleaned. It had leaves, dead frogs and more. We couldn't use it. The trampoline was unusable with tears in safety net and the whole thing covered in moss. The cleaner arrived at three and left at 5pm. We were there at check in time. The oven was filthy and so were any baking dishes. The spa outside didn’t heat up. The spa bath inside had no motor and aluminium alfoil screwed up as a plug. The dryer worked with the door open. Very dangerous for kids and dog. A storm at 530 pm caused flooding at the front door as drainage was very poor. We ruined shoes getting inside and unpacking car. And on the Sunday there was an electricity outage so no water and couldnt use toilet, washing machine, dishwasher, have a shower. We told the host who sarcastically said on SMS that it’s a farm! No generator. We left as it was unsatisfactory with kids. No information on who to contact for emergencies. The gardens are overgrown. In general this place needs a deep clean and lots of maintenance of everything outside and inside. We would like our last day refunded and more compensation for the pool. After we found the hosts phone number on the internet, not VRBO, he was unhelpful and away somewhere anyway. He only answered if we texted him. All up incredibly disappointing for family birthday celebration. Nowhere to contact to ensure we are compensated.

Overpriced for a room that was 12 feet x `12 feet.