Hotel Carretero

3.5 star property

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room

Presidential Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room

Junior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Senior Double Room

Senior Double Room

Senior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 3
  • 2 King Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 2 Twin Beds and 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • Sleeps 2
  • 1 King Bed

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About the area

Manizales

With a stay at Hotel Carretero, you'll be centrally located in Manizales, just a 5-minute walk from Los Fundadores Theater and 7 minutes by foot from Caldas Park. .This hotel is 0.7 mi (1.1 km) from Bolivar Plaza and 0.7 mi (1.2 km) from Edificio Gobernacion de Caldas.

What's nearby

  • Los Fundadores Theater - 3 min walk - 0.3 km
  • Caldas Park - 7 min walk - 0.6 km
  • Bolivar Plaza - 13 min walk - 1.1 km
  • Catedral Basilica Nustra Senora del Rosario - 13 min walk - 1.1 km
  • Centro de Historia de Manizales - 16 min walk - 1.4 km

Getting around

  • Manizales (MZL-La Nubia) - 24 min drive

Restaurants

  • ‪Plaza Café - ‬8 min walk
  • ‪Las Chuletas - ‬1 min walk
  • ‪Leños Gourmet | Restaurante • Bar - ‬7 min walk
  • ‪Panadería El Cafetal - ‬9 min walk
  • ‪Leños & Carbon - C.C. Fundadores - ‬8 min walk

About this property

Hotel Carretero

Hotel in Manizales with free breakfast and a fitness center
Hotel Carretero offers 100 accommodations with minibars and safes. Beds feature premium bedding. Cable television is provided. Bathrooms include showers and complimentary toiletries.

This Manizales hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with Turkish bath/hammam.
Make yourself at home in one of the 100 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Hotel Carretero has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Spa

  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Carretero Manizales
Hotel Carretero
Hotel Carretero Manizales
Hotel Carretero Hotel
Hotel Carretero Manizales
Hotel Carretero Hotel Manizales

Hotel Carretero Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 91 out of 181 reviews
Rating 8 - Good. 50 out of 181 reviews
Rating 6 - Okay. 24 out of 181 reviews
Rating 4 - Poor. 11 out of 181 reviews
Rating 2 - Terrible. 5 out of 181 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

America

Stayed 1 night in Jun 2025

10/10 Excellent

Luis, Boca Raton

Stayed 1 night in Jun 2025

10/10 Excellent

Ana, Plantation

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, clean and the breakfast was outstanding.
Stayed 1 night in Jun 2025

10/10 Excellent

Dawil, Orlando

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was great the staff need a little be more professionalism ...
Stayed 1 night in Apr 2025

6/10 Okay

Maria, Las Vegas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
At the time of the registration I was told they only had one adult in their system and I needed to pay for the second guest. They printed the reservation where clearly said one adult one child 15 years old. It took very long the check in. They wanted me to sign a paper with my last name misspelled and without giving me a copy. Next day and the whole week they were asking me multiple times for a copy of my second passport (why didn’t they gather all paperwork at the time of check in) even though I told them I was going to provide it to them before checking out as I was attending my moms funeral. The staff was texting me from personal cell phones via WhatsApp very uncomfortable, unprofessional and unsafe. Front desk manager Dora was rude and disrespectful. She denied any access to any other chain of command. Housekeeping personal and service were amazing. Front desk looked like traumatized team directed by Dora. She has no sense of respect for guest of anyone, she thinks her word is the only one. I sent a complaint to front desk management and surprise the manager was Dora and she receives and processes the complaints. Every time I passed by that front desk she was yelling at one of her employees, very negative atmosphere. The room was very cold, it had no heater. The pillows were old and not very comfortable.
Stayed 5 nights in Feb 2025

10/10 Excellent

Efren

Stayed 1 night in Feb 2025

10/10 Excellent

jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great Hotel, much better than most 4 star hotels in Europe. Spacious rooms with 5 star linens
Stayed 1 night in Feb 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Todo fu satisfactorio
Stayed 3 nights in Feb 2025

8/10 Good

German

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Dec 2024

10/10 Excellent

María Andrea

Stayed 1 night in Dec 2024

10/10 Excellent

Maria Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. The only issue is if you come by car indoor parking is small you may not find a space available and on Sunday’s the city shuts down the main avenue from 8-12 for cyclists
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Stayed 2 nights in Sep 2024

8/10 Good

Rodney

Stayed 2 nights in Oct 2024

10/10 Excellent

FLORENCIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service at the front desk, house keeping and restaurant is outstanding, I will come back over and over again
Stayed 4 nights in Sep 2024

10/10 Excellent

Santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good!
Stayed 1 night in Sep 2024

6/10 Okay

Victor Hugo

Travelled with partner
It’s nothing close to the pictures they have on the website All the noise outside the room can hear it
Stayed 5 nights in Aug 2024

10/10 Excellent

Nataly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

David

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Nada
Stayed 10 nights in May 2024

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Fernan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Cindy C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Jose Antonio

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel looks and feels outdated. Starting with the one-person size elevators to the lack of A/C in the rooms. The hotels need a lot more maintenance and better housekeeping. The staff was friendly and did their best with what they had. I don't think I will be staying here again.