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Hotel Novus Caoba

3.0 star property

Photo gallery for Hotel Novus Caoba

Exterior
Restaurant
Lobby
Reception
Laptop workspace, free WiFi

Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Etanislao Reyes and Ana Delia Jorge, 1, Mao, Valverde, 61000
  • Place, Cofresi Beach
  • Place, Malecón De Puerto Plata
  • Place, Ocean World Adventure Park

Room options

Standard Single Room, Balcony, City View

  • City view
  • 4 sq m
  • Sleeps 1
  • 1 Large Single Bed

Standard Double or Twin Room, Balcony, City View

  • City view
  • 4 sq m
  • Sleeps 2
  • 2 Single Beds

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Interior
Villa Janydaniel, lo Mejor de Mao
  • Washing machine
  • Dryer
  • Pet-friendly
  • Air-conditioning
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About the area

Mao

With a stay at Hotel Novus Caoba, you'll be centrally located in Mao, 27 mi (43.5 km) from Templo de Las Americas and 27.8 mi (44.7 km) from Playa El Castillo. .This spa hotel is 29.4 mi (47.2 km) from Fricolandia and 30.1 mi (48.5 km) from Colinas Mall.

Restaurants

  • ‪La Casona - ‬14 min walk
  • ‪Picardie, Pasteleria Cafe, Mao - ‬1 min walk
  • ‪Morel Food Court - ‬11 min walk
  • ‪Mofongo Roberto - ‬12 min walk
  • ‪Rest. El Meson - ‬10 min walk

About this property

Hotel Novus Caoba

Suburban hotel with a full-service spa connected to the convention center in Mao
Hotel Novus Caoba offers 47 accommodations. Rooms open to balconies. This Mao hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include shower/tub combinations. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Novus Spa. Services include massages. The spa is equipped with a sauna. The spa is open select days.
Make yourself at home in one of the 47 guestrooms. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations are provided.
Pamper yourself with a visit to the spa, which offers massages. This hotel also features complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Planning an event in Mao? This hotel has 1076 square feet (100 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily.
Hotel Novus Caoba has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 10

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's dinnerware
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Conference centre (1,076 square foot of space)
  • Meeting rooms

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 10 and a deposit of USD 50 per stay

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per pet (varies based on length of stay) plus USD 10 one-time cleaning fee
  • Hosted evening meal: USD 10

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Hotel Novus Caoba Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 3 out of 3 reviews

2.0/10

Cleanliness

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Onoria

Stayed 4 nights in Dec 2025

2/10 Terrible

Alexis

No tenían mi reserva, no reconocieron el pago que hice por Expedia
Stayed 1 night in Dec 2025

2/10 Terrible

Ramon

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No habia agua caliente, no tenia wifi, la habitacion es vieja, el aire no enfria, el baño sucio no repetiria nuevamente
Stayed 2 nights in Dec 2025