2/10 Terrible
Verified traveller
Travelled with family
4 Aug 2025
Liked: Cleanliness, staff & service, room comfort
Better to visit than stay
Front of building needs work! The breakfast almost got a pass: only beverage choice was milk, granola bars (very dry), (overripe bananas), cereal, yogurt, breakfast mini sandwiches. My spouse had complaints about everything. The room we had had needed an air purifier or something similar. It smelled off- not musty or aged, more like old grease. Room and bedding were clean, but could have used vacuuming- dusty at edges of carpet. I tried to turn down the thermostat to 65°for sleeping, but only went to 68° as some kind of control on it. The bathroom was immaculate except for white spots on the wallpaper opposite the sink. There were few channels on TV, the internet would not connect in the room, went down to front desk and it worked there and no problems after that, the phone in the room didn't work at all-not even a dial ton, the people above us made a lot of noise in the am, but the worst for me was not getting the room black at night (the shade didn't go down all the way and there were street lights right outside our window.) The bed was almost comfortable (we only had queen, no king available). I told the staff my husband didn't walk well, so staff pointed out the elevator, but our room was the farthest from main entrance as it could be and our daughter who is not a senior had one in the middle. There was one minifridge in the room in the center of the hall. My husband complained no ice in there and no ice machine; you have to pick it up at front desk. The elevator worked.
Verified traveller
Stayed 1 night in Aug 2025
