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Hard Rock Hotel Marbella – Puerto Banús

4.0 star property

Photo gallery for Hard Rock Hotel Marbella – Puerto Banús

2 outdoor pools, pool umbrellas, pool loungers
Classic Room | Balcony view
Designer store
Lobby
Buffet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660
  • Puerto Banús Marina
    ‪11 min walk‬
  • El Corte Ingles Shopping Center
    ‪11 min walk‬
  • Puerto Banús Beach
    ‪18 min walk‬
  • Málaga (AGP)
    ‪41 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite (Silver)

Suite (Silver) | Living room

Suite (Silver)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio Suite, Pool View

Studio Suite, Pool View

Studio Suite, Pool View

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Gold)

1 bedroom, premium bedding, memory-foam beds, minibar

Suite (Gold)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite

1 bedroom, premium bedding, memory-foam beds, minibar

Studio Suite

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

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The price is NZ$613
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includes taxes & fees
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About the area

Marbella

Located in Marbella (Puerto Banús), Hard Rock Hotel Marbella – Puerto Banús is within a 15-minute walk of El Corte Ingles Shopping Center and Puerto Banús Marina. .This spa hotel is 1.1 mi (1.8 km) from Puerto Banús Beach and 14.8 mi (23.8 km) from Cabopino Beach.

What's nearby

  • Centro Plaza - 5 min walk - 0.5 km
  • Playas del Duque - 7 min walk - 0.6 km
  • Puerto Banús Marina - 11 min walk - 1.0 km
  • El Corte Ingles Shopping Center - 11 min walk - 1.0 km
  • Puerto Banús Beach - 18 min walk - 1.5 km

Getting around

  • Malaga Airport (AGP) - 50 min drive

Restaurants

  • ‪Ocean Club Marbella - ‬10 min walk
  • ‪Mumtaz - ‬3 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪NAO Pool Club - ‬13 min walk
  • ‪Rosas Cafe - ‬9 min walk

About this property

Hard Rock Hotel Marbella – Puerto Banús

Art Deco hotel with 3 restaurants and 2 outdoor pools
Hard Rock Hotel Marbella – Puerto Banús offers 383 air-conditioned accommodations with minibars and espresso makers. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 383 air-conditioned rooms featuring minibars and espresso makers. Your memory foam bed comes with premium bedding. 55-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Sessions, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 3 bars/lounges or 2 poolside bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Sessions - This buffet restaurant serves breakfast only.
Noyane - Asian Cuisine - Onsite restaurant. Open daily.
Suena Chido - Onsite rooftop bar. Open daily.
Lounge Bar - Onsite lobby lounge. Open daily.
Eden Pool Club - Onsite bar. Open daily.
24-hour room service is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per night)
  • Limited on-site parking

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Eden Pool Club
  • Lounge Bar
  • Noyane - Asian Cuisine
  • Sessions
  • Suena Chido

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Shopping
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • Art Deco architecture
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - June 2022
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 21 to April 9:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night, plus a one-time cleaning fee of EUR 75
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 125 per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 20 per night
  • Pet fee: EUR 50 per pet, per night plus EUR 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hard Rock Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Hotel
Hard Rock Hotel Marbella – Puerto Banús Marbella
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Adults Recommended

Hard Rock Hotel Marbella – Puerto Banús Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 449 out of 742 reviews
Rating 8 - Good. 169 out of 742 reviews
Rating 6 - Okay. 73 out of 742 reviews
Rating 4 - Poor. 19 out of 742 reviews
Rating 2 - Terrible. 32 out of 742 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Selena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, attentive and courteous!
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best part of my stay was the attentiveness of the staff that I met. Jesus, Iris, Jessica and Alejandro to name a few.
Stayed 5 nights in Mar 2025

10/10 Excellent

Adenike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay and close to activities
Stayed 5 nights in Feb 2025

10/10 Excellent

Neve

Stayed 3 nights in Mar 2025

10/10 Excellent

Taran

Stayed 2 nights in Mar 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food on offer was fairly poor and canteenish. The bar area was very noisy.
Stayed 1 night in Mar 2025

10/10 Excellent

simerjit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great looking hotel we loved it staff were very friendly and helpful. Fran on front desk welcomed us and went through everything with us. Room was great with a small balcony. Bathroom had a shower and was gorgeous. Coffee machine in the room steamer for clothes. Large tv on wall. Room cleaned each day. Great big bar in the lobby with plenty of seating in and outdoors. Drinks were expensive enough. Breakfast was fantastic plenty of variety and replenished often. Lots of seating and there’s an egg/omelette station. A lady there cooking non stop. The main pool was closed on the first day but was filled up and opened the rest of our stay. There is another infinity pool on level one with subbed there too. We went there the second day but we were moved down to the main pool, which was ok with us. The music at the pool was very good. Service for drinks and food were available at the pool. There’s a small supermarket across the road. There is a walkway/tunnel to get across a very busy road outside the hotel. This leads to the beach and puerto banus marina for bars restaurants and shopping. We loved our time here.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Soukeyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Gary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Stayed 1 night in Feb 2025

10/10 Excellent

L A

Stayed 10 nights in Feb 2025

4/10 Poor

Sebastian

Stayed 5 nights in Feb 2025

8/10 Good

Sewon

Stayed 2 nights in Feb 2025

8/10 Good

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, breakfast was unbelievable, service on the whole was good. The main bar was a great spot for evening drinks with the live music, drinks are reasonably priced. However, being outside of the summer season the pool bar was closed which was inconvenient when the wanting to order food and drinks. The spa is small and only available at a charge, quite surprising for such a large hotel. The tea/coffee in the room was not replenished, we were told we needed to pay for more so I’d recommend others walk across the road to the shop and buy some there. 3 euros for a teabag was outrageous.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Lovely stay at the Hard Rock. I needed a last minute hotel and this was perfect. Very clean and spacious hotel. Room was a good size with comfortable bedding. Spacious shower. Front desk staff were exceptional. Breakfast buffet had a lot of options!
Stayed 1 night in Feb 2025

10/10 Excellent

Kelby

Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 5 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the pools isn’t open now as it’s out of season, but I imagine it will be a great daytime spot in the summer. Overall really enjoyed our stay.
Stayed 3 nights in Feb 2025

6/10 Okay

gaynor

Business traveller
Disliked: Cleanliness
This is my 3rd time. And each stay there has been some kind of issue. I was reassured that my last stay the issues were being resolved. The a/c is on winter mode and rooms get no cooler than 21 and no way to cool down. The first room we had there were ants and the drains were very smelly. We were moved. And there were no ants. Yet still smelly drains. This has been the case each time I have stayed. There is an apartment block across from hotel rooms. I had a gold suit and asked for a pool room allegedly none available yet we could see that the hotel was not at capacity so we’re next a road and someone throughout the night into the early hours screaming it sounded like someone was being murdered. Police around the next day. I spoke to reception and they said they had an issue with the block. So be aware. Pool was also closed for duration of the trip. I was there to sort my property out so was not a pleasure trip however if it had been I would have been so unhappy. There was no mention of this when booking. And booking was made a few days before. So this should have been made aware to customers at time of booking.
Stayed 4 nights in Feb 2025

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely recommend

Great time & food is amazing
Stayed 3 nights in Feb 2025

10/10 Excellent

Soukeyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fantastic couldn’t fault it although I thought the charge for the indoor pool was excessive
Stayed 4 nights in Jan 2025

8/10 Good

Samantha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Karen

Stayed 1 night in Jan 2025