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Hotel San Fernando Plaza

4.0 star property

Photo gallery for Hotel San Fernando Plaza

Outdoor pool
Presidential Room | Living area
Terrace/patio
Reception
Minibar, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Carrera 42a No. 1-15, Medellín, Antioquia, 50022
  • Place, Medellín Clinic - El Poblado
    ‪5 min walk‬
  • Place, Lleras Park
    ‪8 min walk‬
  • Place, Santafé Mall
    ‪9 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪31 min drive‬

Room options

View all photos for Room Standard

Minibar, in-room safe, desk, laptop workspace

Room Standard

9.2 out of 10
Wonderful
(20 reviews)
  • 34 sq m
  • Sleeps 2

View all photos for Twin Room Standard

Minibar, in-room safe, desk, laptop workspace

Twin Room Standard

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 4

View all photos for Standard Single Room

Minibar, in-room safe, desk, laptop workspace

Standard Single Room

9.4 out of 10
Exceptional
(27 reviews)
  • City view
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

9.4 out of 10
Exceptional
(46 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room

Minibar, in-room safe, desk, laptop workspace

Standard Double Room

9.2 out of 10
Wonderful
(100 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Outdoor pool

Suite

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Grand Suite

Outdoor pool

Grand Suite

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Grand Twin Room

Minibar, in-room safe, desk, laptop workspace

Grand Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Presidential Room

Presidential Room

Presidential Room

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

8.0 out of 10
Very good
(3 reviews)
  • 55 sq m
  • Sleeps 4

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About the area

Medellín

Located in Medellín (El Poblado), Hotel San Fernando Plaza is within a 15-minute walk of Poblado Park and Lleras Park. .This spa hotel is 0.6 mi (1 km) from Santafé Mall and 1.4 mi (2.3 km) from El Tesoro Shopping Park.

What's nearby

  • Medellín Clinic - El Poblado - 5 min walk - 0.4 km
  • Oviedo Shopping Center - 8 min walk - 0.7 km
  • Lleras Park - 8 min walk - 0.7 km
  • Santafé Mall - 9 min walk - 0.8 km
  • Poblado Park - 10 min walk - 0.8 km

Getting around

  • Poblado Station - 4 min drive
  • Jose Maria Cordova Intl. Airport (MDE) - 38 min drive

Restaurants

  • ‪Spezia - ‬2 min walk
  • ‪Juan Valdez Café - ‬2 min walk
  • ‪BBC Bodega - ‬4 min walk
  • ‪Contigo Peru - ‬2 min walk
  • ‪Bakuba Bakery - ‬2 min walk

About this property

Hotel San Fernando Plaza

Hotel San Fernando Plaza offers 167 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. 32-inch LED televisions come with satellite channels. This Medellín hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures.
Make yourself at home in one of the 167 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.
Hotel San Fernando Plaza has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (USD 3 per stay)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Spezia Restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Rooftop terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 150000 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: USD 3.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Fernando Plaza
Hotel San Fernando
Hotel San Fernando Plaza
Hotel San Fernando Plaza Medellin
Plaza San Fernando
San Fernando Hotel
San Fernando Plaza
San Fernando Plaza Hotel
San Fernando Plaza Medellin

Hotel San Fernando Plaza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 751 out of 1008 reviews
Rating 8 - Good. 148 out of 1008 reviews
Rating 6 - Okay. 53 out of 1008 reviews
Rating 4 - Poor. 18 out of 1008 reviews
Rating 2 - Terrible. 38 out of 1008 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

michel

Stayed 6 nights in Dec 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm so glad I found this hotel! The value for the money was excellent. Breakfast was wonderful - so many options, all delicious. My room was elegant, spacious, clean, and well maintained. The staff I met were all very thoughtful and went out of their way to be helpful - especially the kind gentleman behind the bar at the pool and the waiters/waitresses in the restaurant. The surrounding area feels very safe for walking to nearby restaurants and shopping areas, even in the evenings (I travel alone, so this is important to me), and the San Fernando plaza (right downstairs) also has its own little food court with coffee shops and quick meal options, as well as a pharmacy on the first floor. I walked about 10 mins to Oviedo Centro Comercial - an upscale shopping center - where I found a small supermarket-type store called "D1" that offered the kinds of little snacks and provisions I like to have on hand. Ubers arrived almost immediately when called and were super inexpensive, but there are also taxis right outside of the reception area that cost virtually the same. All in all, the entire experience was simply lovely. When I return to Medellin, I will most definitely stay at Plaza San Fernando again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Maxime

Travelled with group
Liked: Cleanliness, staff & service, amenities
Massage, Geraldine was super professional
Stayed 2 nights in Dec 2025

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Amazing people and breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Dec 2025

4/10 Poor

Bluma

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There was a flood in the room the bathroom was dirty and smelled constantly like sewer
Stayed 2 nights in Dec 2025

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean
Stayed 4 nights in Dec 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've been staying here for 10 years. The hotel is centrally located and the service is impeccable. Highly recommended.
Stayed 5 nights in Dec 2025

10/10 Excellent

Nestor, Miami

Stayed 1 night in Dec 2025

2/10 Terrible

Sami

Disliked: Cleanliness
Terrible experience,if you don’t speak Spanish don’t bother coming to this Hotel because they don’t speak English at all and they won’t even try starting from the receptionist all the way up to the restaurant staff Also, they don’t know what Customer Service means unless you tip then everything change . The waiter won’t even look at me the next morning when I came in or try to get me a table because I did not leave a tip the day before. I will leave a tip when I feel like somebody took care of me, not just because I have to ,it is a buffet and I had to go get everything myself and I do not encourage this kind of behavior. Room was nice, but watch out for the towels, not very clean. After I checked out, I told the receptionist this was bad experience and I won’t be back and he told CHE BUONNO . That was really funny.
Stayed 4 nights in Nov 2025

10/10 Excellent

Kenisha

Stayed 3 nights in Nov 2025

8/10 Good

JIWAN

Stayed 9 nights in Nov 2025

8/10 Good

Roger

Stayed 4 nights in Nov 2025

10/10 Excellent

Dario, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location. Beautiful, comfortable rooms. Pool area and workout room too. I recommend very much the breakfast buffet. Very friendly, welcoming and helpful staff. I would not only recommend it but I will come back on my next visit.
Stayed 5 nights in Nov 2025

10/10 Excellent

Sandra Alexia, Madison

Stayed 1 night in Nov 2025

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall very good hotel, from the breakfast buffet to the rooms and staff
Stayed 7 nights in Nov 2025

10/10 Excellent

Ramon

Stayed 4 nights in Nov 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel for everything or has to offer
Stayed 1 night in Nov 2025

10/10 Excellent

Martine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
the room was spacious and very comfortable. The sheets were soft. I did really like the service at breakfast. Waitstaff is all lovely and courteous. The only downside is that you can hear between guestrooms.
Stayed 3 nights in Nov 2025

10/10 Excellent

Miguel Angel

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All good, thanks…
Stayed 2 nights in Sep 2025

10/10 Excellent

JOSE, Pembroke Pines

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

marta

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful
Stayed 2 nights in Jul 2025

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, amenities
El baño tenía una humedad en el techo. Pésima ubicación de la habitación, justo al elevador y el sonido del elevador se sentía demasiado fuerte en el interior de la habitación
Stayed 1 night in Nov 2025

6/10 Okay

Sanjay

Stayed 2 nights in Nov 2025

10/10 Excellent

Love, Eochester

Stayed 3 nights in Oct 2025