6/10 Okay
Andrea N., Victoria, BC, Canada
27 May 2025
Liked: Cleanliness
Great Riad and location
This is a great Riad just outside the Medina walls which was a great break from the busy-ness of the markets. Secure and friendly location with a couple of small convenience stores and restaurants.Unfortunately, there was a leak through a wall and one of the bedrooms got flooded including some of our belongings on the floor (backpacks, luggage) and the rug while we were out. The local contact was slow to respond and not overly helpful but the manager was responsive. The local contact didn't even offer to help finish clean up - we had to on our way to dinner! We did use used towels that were left hanging on one of the bathroom doors. A neighbouring unit was at fault.The pool was nice but you do need proof of occupancy to enter. Apparently new owners and local contact. We were told she didn't speak french but she did quite fine! Property Manager was good to deal with.
Andrea N.
Stayed 3 nights in Apr 2025