Book Marsa Alam hotels

All inclusive ressort centered around diving with all infrastructure available and a good house reef.

We loved this place. Staff is amazing, clearly management is keeping a tight leash to ensure quality, the property is well maintained, and the greenery is amazing. Food is varied and of very good quality, especially for an all-inclusive resort. We are a family of 3, two adults and a 7 years old boy. Just a few points of improvement. 1. While all staff is great, the beach bar staff are not. They are slow even when they see a long queue. Slow as in they are chatting to each other. 2. Could be more generous with pillows and towels (only 3 pillows and three towels for a room that sleeps 3). They did bring us more whne we asked. The pillow quality is also not great. 3. The animation team can do a better job with Egyptian kids. We addressed this issue and they responded that our child is the only Egyptian in the resort and they did make some effort with him. But later in our stay there were more than 10 Egyptian kids and none were intersted to join activites as no one was "marketing" the activities to them. Maybe some Arabic kids songs? It would have been a much better experience for us, the adults, if our son had been more included in the activities. Again, they made an effort when we asked, but we believe it should be something that they do anyway. 4. They said the pools were heated but they were very very cold so we suspect they were not heated. In general, it was a good stay and we would like to repeat it, but these are just some points of improvement.

Staff were kind and friendly. Suited were comfortable. Beautiful beach.

Everything was very good I enjoyed with my family staying in the resort

It is a beautiful, well maintained resort in a gorgeous area. But this is where it stops. If you are expecting the standards of a Hilton hotel, look elsewhere. First, you go on the beach hoping for some relaxing time. But you get continuously pestered by sales people from the hotel who are trying to sell you this safari and this dive and what not. This was truly annoying, especially that in conversations, they get too familiar with you and start asking personal questions about things that they have no business inquiring about. One of these had a very slick presentation and we signed on to an exotic trip. We ended up in a beaten car driven by some maniac who drove 150km/hr on a road where the speed limit is 100km/hr, and a car that felt like it would break apart any minute. Then, the trip overran its time and we had to cut it short. The pricing is left to the usual bazar-like haggling, which is another layer of annoyance. Why can't the hotel just put fixed prices and make everything clear on check in and be done with that? Also, when you go there, don't sign for any of the restaurants! We signed up for one night, the food was cold, the bread came straight from the fridge, and everything felt like you are being gouged price-wise. I complained to the staff, and they apologized, rather profusely, but I had to pay for it because "the system is too complicated and once an entry is made it cannot be removed"- said the lame excuse of the property manager. The worst Hilton experience

Friendly outgoing Staff, clean comfortable Rooms, lovely Location, good Food.