The location of the hotel was perfect; it was close to many restaurants, shopping, boat tours, and historic sites and museums. We paid a little more for a view of the old port and it did not disappoint!! Check in and check out were fairly easy, although the interface could be improved for some of the answer choices. Breakfast food was excellent. Staff was extremely helpful. We wish the room had had a safe so that we could secure our passports. Unfortunately when we arrived, the elevator was broken. So if you have heavy luggage like we did, it could be a problem. Otherwise, we enjoyed our stay at the Life Hotel immensely!!