Tru By Hilton Martinsburg

2.5 star property

Photo gallery for Tru By Hilton Martinsburg

Terrace/patio
Blackout curtains, iron/ironing board, travel cot, free WiFi
Lobby
Fitness facility
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View map
801 Snapp Street, Martinsburg, WV, 25401
  • Place, Wurzburg Dog Park
    ‪3 min walk‬
  • Place, Apollo Civic Theatre
    ‪4 min drive‬
  • Place, For the Kids, By George Children's Museum
    ‪6 min drive‬
  • Airport, Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪6 min drive‬

Room options

Room, 1 King Bed

9.6 out of 10
Exceptional
(35 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

King Room-Hearing Accessible

  • Sleeps 2

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Similar properties

About the area

Martinsburg

With a stay at Tru By Hilton Martinsburg in Martinsburg, you'll be a 3-minute walk from Wurzburg Dog Park and within a 5-minute drive of Wonderment Puppet Theater. .This hotel is 1.5 mi (2.3 km) from The Commons and 1.5 mi (2.4 km) from Apollo Civic Theatre.

What's nearby

  • Wurzburg Dog Park - 3 min walk - 0.3 km
  • Apollo Civic Theatre - 4 min drive - 2.2 km
  • Adam Stephen House - 5 min drive - 2.2 km
  • For the Kids, By George Children's Museum - 6 min drive - 2.8 km
  • Martinsburg-Berkeley County Convention and Visitors Bureau - 6 min drive - 2.8 km

Getting around

  • Martinsburg Station - 7 min drive
  • Martinsburg, WV (MRB-Eastern West Virginia Regional) - 11 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Chick-fil-A - ‬16 min walk
  • ‪Panda Express - ‬13 min walk
  • ‪7-Eleven - ‬18 min walk
  • ‪Dunkin' - ‬14 min walk

About this property

Tru By Hilton Martinsburg

Hotel in Martinsburg with free breakfast and a fitness center
Tru By Hilton Martinsburg offers 15 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 15 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as irons/ironing boards and blackout drapes/curtains.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary continental breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Tru By Hilton Martinsburg Hotel
Tru By Hilton Martinsburg Martinsburg
Tru By Hilton Martinsburg Hotel Martinsburg

Tru By Hilton Martinsburg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 335 out of 428 reviews
Rating 8 - Good. 62 out of 428 reviews
Rating 6 - Okay. 20 out of 428 reviews
Rating 4 - Poor. 3 out of 428 reviews
Rating 2 - Terrible. 8 out of 428 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

elizabeth de la

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
it was great, nice hotel, great location clean and staff were magnificent
Stayed 4 nights in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Nice room that was clean and inviting!
Stayed 1 night in Nov 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

6/10 Okay

Omkar

Liked: Staff & service, property conditions & facilities
I stayed here for two days while in town for work. The room was clean but quite small and didn’t have a closet. There was also a strong smell when I arrived — maybe from a room freshener — which was a bit much. There were dogs barking in nearby rooms, and since I didn’t have a pet, it made resting difficult. Check-in was smooth and the staff seemed friendly. I’ve stayed at other Hilton locations and never had this issue, so it was a bit disappointing overall. I didn’t use the other amenities, so I can’t comment on those.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul L Flacks

Stayed 1 night in Nov 2025

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities
All staff were attentive and welcoming. Having board/cards games available to use in the room was a nice option. Overall, the hotel was clean and well maintained.
Stayed 1 night in Nov 2025

10/10 Excellent

Martha

Stayed 1 night in Oct 2025

10/10 Excellent

Jeris Jamaal

Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Oct 2025

8/10 Good

Timothy

Stayed 1 night in Sep 2025

10/10 Excellent

GREG, Princeton

Great!!!
Stayed 1 night in Oct 2025

8/10 Good

Mark, Bourne

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Maggie

Stayed 1 night in Oct 2025

10/10 Excellent

winston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast had very little choices and had very little flavor.
Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff.
Stayed 1 night in Oct 2025

8/10 Good

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Jayden the Front desk person at check in was great. I did not stay for breakfast, that is the reason for no rating.
Stayed 1 night in Oct 2025

8/10 Good

Camilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, only problem no microvawe in room
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t have a pet with us. Visiting our granddaughter at Shepherd’s College. Very pleased with everything at the hotel. The young man at check-in and checkout was very friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t go wrong with this place! Everything was great!
Stayed 2 nights in Oct 2025