Save

Tru By Hilton Martinsburg

2.5 star property

Photo gallery for Tru By Hilton Martinsburg

Terrace/patio
Desk, blackout curtains, iron/ironing board, travel cot
Fitness facility
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View map
801 Snapp Street, Martinsburg, WV, 25401
  • Place, Wurzburg Dog Park
    ‪3 min walk‬
  • Place, Adam Stephen House
    ‪5 min drive‬
  • Place, For the Kids, By George Children's Museum
    ‪6 min drive‬
  • Airport, Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪6 min drive‬

Room options

Room, 1 King Bed

9.6 out of 10
Exceptional
(40 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Walk-in Shower

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

King Room-Hearing Accessible

  • Sleeps 2

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Similar properties

About the area

Martinsburg

With a stay at Tru By Hilton Martinsburg in Martinsburg, you'll be a short 3-minute walk from Wurzburg Dog Park and within 2 minutes by car from Wonderment Puppet Theater..This hotel is 1.5 mi (2.3 km) from The Commons and 1.5 mi (2.4 km) from Apollo Civic Theatre.

What's nearby

  • Wurzburg Dog Park - 3 min walk - 0.3 km
  • Belle Boyd House - 5 min drive - 2.5 km
  • Adam Stephen House - 5 min drive - 2.2 km
  • For the Kids, By George Children's Museum - 6 min drive - 2.8 km
  • Martinsburg-Berkeley County Convention and Visitors Bureau - 6 min drive - 2.8 km

Getting around

  • Martinsburg Station - 7 min drive
  • Martinsburg, WV (MRB-Eastern West Virginia Regional) - 11 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Chick-fil-A - ‬16 min walk
  • ‪Panda Express - ‬13 min walk
  • ‪7-Eleven - ‬18 min walk
  • ‪Dunkin' - ‬14 min walk

About this property

Tru By Hilton Martinsburg

Tru By Hilton Martinsburg offers 15 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks, desk chairs, and phones.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 15 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary continental breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Tru By Hilton Martinsburg Hotel
Tru By Hilton Martinsburg Martinsburg
Tru By Hilton Martinsburg Hotel Martinsburg

Tru By Hilton Martinsburg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 358 out of 460 reviews
Rating 8 - Good. 70 out of 460 reviews
Rating 6 - Okay. 21 out of 460 reviews
Rating 4 - Poor. 3 out of 460 reviews
Rating 2 - Terrible. 8 out of 460 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Dana

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
All the staff and everything was wonderful
Stayed 2 nights in Dec 2025

8/10 Good

Jeremy

Stayed 1 night in Dec 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Oct 2025

10/10 Excellent

Zack

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was short but very pleasant. We were greeted by Cameron, who was very kind and friendly, very polite and attentive to detail. He explained everything perfectly. The room is what you would expect for the price, a minimalist style (I compare it to the new decor of fast-food restaurants) but understandable given the cost. The soundproofing isn't very good, especially the windows and walls; you can hear almost everything that happens outside, and with wind, it's unbearable. The bathroom has dispensers for the different liquids (shampoo, soap, etc.), something I don't like in new hotels, since thousands of hands touch them, even while showering, ugh. Although visually they were clean. The room cleaning was perfect, nothing to complain about. The television was very good. The breakfast was also in line with what you pay, but very good, and everything was very clean and perfectly arranged. The coffee was top-quality, available 24/7. The hotel looks like it was finished yesterday, impeccably clean and new. I'm giving it the highest rating because of the friendliness and dedication of the staff, the cleanliness, and the convenience of the location. I would lower the score for the engineering and the decor, but the price is commensurate with that, I can't ask for more, it would be unfair. This must be the first hotel in this price range where I don't smell marijuana in the hallways. I loved that. Overall, I recommend it, very good.
Stayed 1 night in Dec 2025

10/10 Excellent

Minh

Stayed 1 night in Dec 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff who went out of their way to be kind. The rooms were clean and we enjoy the pops of color that are different from those found in other hotels. The beds were firm, a preference for some in our family. Pillows were cozy.
Stayed 1 night in Dec 2025

10/10 Excellent

Kyle

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful
Stayed 1 night in Dec 2025

10/10 Excellent

darryl

Stayed 1 night in Dec 2025

10/10 Excellent

Desiree

Stayed 1 night in Dec 2025

10/10 Excellent

Juan carlos

Stayed 1 night in Dec 2025

10/10 Excellent

Hillary

Stayed 1 night in Dec 2025

10/10 Excellent

James, Princeton

Easy stay. Good breakfast. Nice staff. ChargePoint EV chargers (there are six) made charging our car easy.
Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Douglas, Goose creek

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
This hotel is one of our favorites! Very clean and staff including manager are awesome
Stayed 1 night in Dec 2025

10/10 Excellent

Sean

Stayed 1 night in Dec 2025

10/10 Excellent

Chastity

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very clean rooms. Breakfast was really good. Loves they had games and a pool table. Close to alot of restaurants making it convenient.
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 3 nights in Dec 2025

10/10 Excellent

Wilson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service
Stayed 1 night in Dec 2025

10/10 Excellent

Douglas, Goose creek

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
We have stayed here twice now, it’s a little over half way when we go to NY. My wife is very picky and is a clean fiend, everywhere we stay she wipes everything down and if the first wipe is dirty I know about it haha!! She loves this place both times the wipes are not dirty!! Very clean no complaints!! The staff members are very friendly and our little dog loves them too. We will stay again, only place on our way to NY!
Stayed 1 night in Dec 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2025

10/10 Excellent

Vlad

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Marca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We arrived after midnight, and the bright, welcoming atmosphere was great. We loved our room. Everything was clean and cheerful. Appreciated that there was no carpet or heavy drapes.
Stayed 1 night in Nov 2025

10/10 Excellent

Shannon

Stayed 3 nights in Nov 2025

10/10 Excellent

Marilyn

Stayed 1 night in Jun 2025