St. Lawrence Hotel

2.0 star property

Photo gallery for St. Lawrence Hotel

Lobby sitting area
Reception
Breakfast area
Reception
King Suite W Living Room | Living area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View map
10 W Orvis St, Massena, NY, 13662
  • Place, Massena Museum
    ‪1 min walk‬
  • Place, Harte Haven Shopping Center
    ‪16 min walk‬
  • Place, Raquette River
    ‪19 min walk‬
  • Airport, Massena, NY (MSS-Massena Intl.)
    ‪11 min drive‬

Room options

Double Queen Bedroom

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

Single King Bedroom

  • Sleeps 3
  • 1 King Bed

One Full Bedroom

7.2 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

King Spa Suite

  • Sleeps 3
  • 1 King Bed

King Suite

  • Sleeps 3
  • 1 King Bed

Pet Friendly Double Queen Room

  • Sleeps 4
  • 2 Queen Beds

Pet Friendly Smoking Double Queen Room

  • Sleeps 4
  • 2 Queen Beds

One Queen Bed W/ Kitchenette

  • Sleeps 2
  • 1 Queen Bed

Smoking Double Queen Bedroom

  • Sleeps 4
  • 2 Queen Beds

One Full Bed Smoking Room

  • Sleeps 2
  • 1 Queen Bed

Smoking King Suite

  • Sleeps 3
  • 1 King Bed

One Queen Smoking Room W Kitchenette

  • Sleeps 2
  • 1 Queen Bed

King Suite W Living Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Massena

With a stay at St. Lawrence Hotel in Massena, you'll be near the airport, just steps from Massena Museum and a 2-minute drive from Bowlmor Lanes. .This hotel is 0.9 mi (1.5 km) from Harte Haven Shopping Center and 1.1 mi (1.7 km) from Raquette River.

What's nearby

  • Massena Museum - 1 min walk - 0.0 km
  • Harte Haven Shopping Center - 16 min walk - 1.4 km
  • Bowlmor Lanes - 18 min walk - 1.6 km
  • Raquette River - 19 min walk - 1.7 km
  • Grasse River - 4 min drive - 3.0 km

Getting around

  • Cornwall Station - 26 min drive
  • Massena, NY (MSS-Massena Intl.) - 7 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Pizza Hut - ‬3 min drive
  • ‪Tim Hortons - ‬9 min walk
  • ‪Morley's​ American Grill - ‬16 min walk
  • ‪Spanky's Diner - ‬7 min walk

About this property

St. Lawrence Hotel

Hotel in Massena with free parking
St. Lawrence Hotel offers 62 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Make yourself at home in one of the 62 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
This hotel offers designated smoking areas.
Featured amenities include a 24-hour front desk and coffee/tea in a common area. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

St. Lawrence Hotel Hotel
St. Lawrence Hotel Massena
St. Lawrence Hotel Hotel Massena

St. Lawrence Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 29 out of 80 reviews
Rating 8 - Good. 19 out of 80 reviews
Rating 6 - Okay. 14 out of 80 reviews
Rating 4 - Poor. 12 out of 80 reviews
Rating 2 - Terrible. 6 out of 80 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Gerald

Stayed 1 night in Sep 2025

8/10 Good

michael

Liked: Staff & service
Staff was great. Some newer furniture in room would be nice, only chair in room was badly worn.
Stayed 1 night in Sep 2025

6/10 Okay

Susan

Travelled with family
Liked: Staff & service
Disliked: Amenities
The people behind the desk could not have been nicer. But the lobby smelled like stale smoke and the property is run down.
Stayed 1 night in Aug 2025

6/10 Okay

Nancy

Travelled with family
Liked: Staff & service
This was a inexpensive place to stay, we were just passing thru. No breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Edward J

Liked: Cleanliness, staff & service, property conditions & facilities
No comments at this time
Stayed 1 night in Aug 2025

4/10 Poor

Lynn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk clerk took 5 minutes to come out from behind wall to check me in. No apologies. Same thing happened last year too. Property is old and unkept. The room is old and grungy. Old musty smell. Hallways are dark and it felt unsafe. We checked in early to drop of belongings before going to family event. Returned around 12:30 and we checked out at 6:00. Both my daughter and myself didn’t sleep. On the rung in front of bed there is a stain that looks like dried semen. Wouldn’t return again.
Stayed 1 night in Aug 2025

6/10 Okay

Tamie

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bathrooms - mold in shower, toilet tank kept filling, no fan in bathroom, poor shower curtains. Old mattress. Blow dryer didn’t work.
Stayed 2 nights in Aug 2025

8/10 Good

Eddie

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service
Hotel in downtown of small town. Relatively quiet. No traffic sounds. Police station next door. Small coffee shop in walking distance. Convenience store/gas station also nearby. Room and bathroom were clean. Smelled a bit musty. Front desk employees are nice.
Stayed 2 nights in Aug 2025

4/10 Poor

Martin

Liked: Cleanliness, staff & service
Didn’t get the room we booked! Got a very small full bed instead of a Queen! Beat up chair in room. The room was very clean though.
What we got versus what we booked in next picture
Stayed 1 night in Aug 2025

10/10 Excellent

darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing except there was no breakfast at the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Monique

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Came back to room after a walk and all my items were soaked in some sort of chemicals, weird noises all night actually felt so unsafe we had to leave. Staff moved our rom onLy nextdoor which was even worse and a downgrade. Denied a refund and were totally non negotiable. Ice machine never works and the elevator had dried sewage all over. 0/10 DO NOT WASTE YOUR MONEY HERE.
Stayed 1 night in Jul 2025

10/10 Excellent

STEPHEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the single room and it's clean. Bedsheets,etc... smells good
Stayed 1 night in Jul 2025

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place would recommend
Stayed 2 nights in Jul 2025

8/10 Good

Rhonda

Travelled with family
Liked: Cleanliness, staff & service
We were there for 2 days house keeping never came in they only gave us 2 towels . The young lady at the lobby was very pleasant and helpful. She went way above to help us. House keeping sound come in every day for the price we pay to stay there. My husband and I have stayed there a few times only complaint i really have is about housekeeping. We will cone back because of the young lady at the main desk being so pleasant and helpful
Stayed 2 nights in Jul 2025

8/10 Good

Lance

Stayed 2 nights in Jul 2025

8/10 Good

Denice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

The employees were very nice and courteous. The room was very nice and comfortable. The only complaint I would have is that the way the toilet in the bathroom was configured it was not very comfortable for a plus sized person. I felt squeezed in and it was difficult to move. Other than that there was plenty of towels, soap, shampoo and conditioner. We enjoyed our stay.
Stayed 3 nights in Jul 2025

6/10 Okay

Daniel

Stayed 4 nights in Jul 2025

8/10 Good

Lance

Stayed 2 nights in Jul 2025

8/10 Good

Miles

Travelled with partner
Liked: Cleanliness
Toilet was so close to door that it was difficult to navigate
Stayed 3 nights in Jul 2025

6/10 Okay

Garland

Business traveller
Liked: Cleanliness, room comfort

Showing its age.

The room was VERY small but clean. Contrary to the info on your website, there was NO included breakfast, but there was a good diner (Via Main) within walking distance that served generous portions for a reasonable price. They will NOT do late check-outs. It was okay for a solo traveler staying for a single night.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

Not great place

Have stayed at hotel a few times years ago under different owner and things have definitely gone downhill since then. Advertises free continental breakfast online, although not an option anymore (no restaurant, no vending machines, no food at all). No ice machine available for the entire hotel. Rooms were outdated and smelled of cigarettes even in the non smoking rooms. The room was clean enough and the bathroom was very clean. Not the worst place, but definitely overpriced for what you get. The service/front desk was top notch, very friendly, helpful and accommodating. Great service made the rest of the disappointments easy to overlook for a one night stay.
Stayed 1 night in Jun 2025

6/10 Okay

Dan

Disliked: Amenities
Stayed 1 night in Jun 2025

6/10 Okay

Margaret

Travelled with family
Staff was pleasant & friendly. No vending machines
Stayed 1 night in Jun 2025