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Best Western Hotel Plaza Matamoros

3.0 star property

Photo gallery for Best Western Hotel Plaza Matamoros

Outdoor pool, open 10 AM to 9 PM, pool loungers
Lunch and dinner served, Mexican cuisine
Interior
Standard Room, 2 Double Beds, Non Smoking
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Room service
  • Parking included
  • Laundry

Explore the area

View map
9th And Bravo Street #1421, Matamoros, TAMPS, 87300
  • Place, Casamata Museum
    ‪17 min walk‬
  • Place, University of Texas at Brownsville
    ‪4 min drive‬
  • Place, Gladys Porter Zoo
    ‪7 min drive‬
  • Airport, Matamoros, Tamaulipas (MAM-General Servando Canales Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Matamoros

A stay at Best Western Hotel Plaza Matamoros places you in the heart of Matamoros, within a 15-minute walk of Parque Olímpico Cultura y Conocimiento and Rio Grande. .This hotel is 1.1 mi (1.7 km) from Casamata Museum and 1.4 mi (2.3 km) from 20 Matamoros International Bridge.

What's nearby

  • Casamata Museum - 17 min walk - 1.5 km
  • University of Texas at Brownsville - 4 min drive - 1.9 km
  • Historic Brownsville Museum - 6 min drive - 3.4 km
  • Gladys Porter Zoo - 7 min drive - 4.2 km
  • Valley Baptist Medical Center - 8 min drive - 4.6 km

Getting around

  • Matamoros, Tamaulipas (MAM-General Servando Canales Intl.) - 27 min drive

Restaurants

  • ‪Ultimo Taco - ‬5 min walk
  • ‪Mi pueblito Restaurant - ‬9 min walk
  • ‪Restaurante Ivone - ‬7 min walk
  • ‪Restaurant Frontera - ‬4 min walk
  • ‪La Cancilleria - ‬6 min walk

About this property

Best Western Hotel Plaza Matamoros

Hotel in Matamoros with free breakfast and a fitness center
Best Western Hotel Plaza Matamoros offers 49 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. These individually decorated and furnished accommodations have separate dining areas. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Matamoros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 49 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Satisfy your appetite for lunch or dinner at El Patio, a restaurant which specializes in Mexican cuisine, or stay in and take advantage of the room service (during limited hours). A complimentary breakfast is included.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and 2 meeting rooms. Free self parking is available onsite.
A complimentary breakfast is offered.
El Patio - This restaurant specializes in Mexican cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • El Patio

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 4 to January 29:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10 AM to 9 PM
No pets and no service animals are allowed at this property

Property is also known as

Best Western Hotel Plaza Matamoros
Best Western Plaza Matamoros
Best Western Matamoros
Matamoros Best Western
Best Plaza Matamoros Matamoros
Best Western Hotel Plaza Matamoros Hotel
Best Western Hotel Plaza Matamoros Matamoros
Best Western Hotel Plaza Matamoros Hotel Matamoros

Best Western Hotel Plaza Matamoros Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 401 out of 746 reviews
Rating 8 - Good. 217 out of 746 reviews
Rating 6 - Okay. 75 out of 746 reviews
Rating 4 - Poor. 22 out of 746 reviews
Rating 2 - Terrible. 31 out of 746 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eliazar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Matamoros

We truly enjoyed our stay here! This is not the first time we’ve stayed in Matamoros, but it is the first time we have booked this hotel. The complimentary breakfast was delicious, rooms were squeaky clean, beds were very comfortable. The bathroom was very spacious and the water pressure was excellent. There was also a very convenient parking area right next to the hotel. We were able to enjoy the pool and it was quiet and relaxing and well maintained. Staff was incredibly friendly and accommodating, highly recommend this hotel for your Matamoros stay!
Stayed 4 nights in Jul 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joaquin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel limpio y el personal muy amable
Stayed 1 night in Jul 2025

10/10 Excellent

Jerry

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2025

10/10 Excellent

Zenaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastico
Stayed 1 night in Apr 2025

10/10 Excellent

Zenaida

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar buenisimo para quedarse uno en familia
Stayed 1 night in Apr 2025

8/10 Good

Liliana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Convenient location right next to center market.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally recommend this hotel it’s so far clean and well maintained the place it’s good everything was good
Stayed 1 night in Mar 2025

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotel stays of my traveler career

This hotel is likely the best one in town. It is very clean and safe, and so is the area around the hotel. It has beautiful architecture and decorations, rooms are remarkably comfortable and quiet. Ideal for working remotely, too. Restaurant on site has good basic food, and there are good restaurants in the area. Pool is great - large enough for swimming laps and beautiful, too. But the best part is how friendly the staff is! Owner is on site, too, most of the time. If I am ever in Matamoros again, will only stay here!
Stayed 4 nights in Mar 2025

10/10 Excellent

Jose E

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and convenient
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Algunas camaristas no hacen bien el aseo de las habitaciones, no lavan el baño y no cambian las sabanas
Stayed 5 nights in Feb 2025

2/10 Terrible

Ross

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Yo sienpre escojo este hotel por la comodidad y el servicio,pero esta ultima vez q me quede ay pata ser exacta Marzo 1 deje olvidado mi MK smart watch y cuando llame para desirles q lo olvide y no estaba en mi maleta oh carro dijieron q nunca encontraron nada y wl ultimo lugar q marka es ay no puedo creer q no sean honestos en ese sentido.
Stayed 1 night in Mar 2025

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Need cleaning
Stayed 2 nights in Feb 2025

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and efficient for Mexico border hotel. The free breakfast was amazing and gated parking was secure
Stayed 2 nights in Feb 2025

8/10 Good

JOSE GUILLERMO

Travelled with family
Liked: Cleanliness
La atención de las chicas del front desk, así como las del restaurante, es muy buena y servicial, me ayudaron y apoyaron a cubrir mis necesidades. El horario de apertura del gimnasio es muy tarde. Está a partir de las 8 am disponible. En mi caso particular, eso fue un tema importante, ya que no pude ejercitarme antes de iniciar mis actividades. A las 6:00 am le pregunté al chico que está en el front desk en el horario nocturno, si era posible ingresar al gimnasio a esa hora. Sin embargo, con poca actitud de servicio me dijo que no. Le pregunté que a qué hora y respondió que “quizá” después de las 7, pero que no sabía. No me dijo la razón de porqué hasta esa hora (que también está fuera del horario de apertura) y tampoco me dijo por qué no fue posible a las 6. Me pareció que tenía poca actitud de servicio e intención de ayudar y resolver.
Stayed 1 night in Jan 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Candy Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Humberto

Stayed 2 nights in Jan 2025

6/10 Okay

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
FOOD
Stayed 2 nights in Jan 2025

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 1 night in Jan 2025

8/10 Good

Roman

Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast needs to have more options, and I don’t like that you can only serve you self once
Stayed 1 night in Dec 2024

10/10 Excellent

JOSE, Lagrange

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and good brake fast
Stayed 1 night in Dec 2024

10/10 Excellent

Antonio Alejandro, Ciudad del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien para ir a la embajada, 3l hotel es antiguo pero es comodo
Stayed 1 night in Dec 2024

10/10 Excellent

Diego

Stayed 2 nights in Dec 2024