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The Family Tree

3.5 star property

Photo gallery for The Family Tree

Restaurant
Traditional Double Room, 1 King Bed, Ensuite
Traditional Double Room, 1 King Bed, Ensuite
Exterior
View from property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Housekeeping

Explore the area

View map
Derby Road, Whatstandwell, Matlock, England, DE4 5HG
  • Place, Crich Tramway Village
    ‪2 min drive‬
  • Place, Gulliver's Kingdom
    ‪7 min drive‬
  • Place, Heights of Abraham Cable Car Station
    ‪9 min drive‬
  • Airport, East Midlands (EMA)
    ‪41 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Double Room, 1 King Bed, Ensuite

Traditional Double Room, 1 King Bed, Ensuite

Traditional Double Room, 1 King Bed, Ensuite

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Courtyard View

Deluxe Double Room, 1 King Bed, Courtyard View

Deluxe Double Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Private Bathroom

Deluxe Double Room, 1 King Bed, Private Bathroom

Deluxe Double Room, 1 King Bed, Private Bathroom

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Matlock

Located in Matlock, The Family Tree is in a rural location, a 3-minute drive from Cromford Canal and 5 minutes from Cromford Mill. .This bed & breakfast is 3.8 mi (6.2 km) from Gulliver's Kingdom and 4.9 mi (7.9 km) from Heights of Abraham Cable Car Station.
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What's nearby

  • Crich Tramway Village - 2 min drive - 2.0 km
  • Cromford Canal - 4 min drive - 4.7 km
  • Cromford Mill - 6 min drive - 6.1 km
  • Gulliver's Kingdom - 7 min drive - 7.4 km
  • Heights of Abraham Cable Car Station - 9 min drive - 8.1 km

Getting around

  • Whatstandwell Station - 3 min walk
  • East Midlands Airport (EMA) - 53 min drive

Restaurants

  • ‪The Family Tree - ‬1 min walk
  • ‪The Spanker Inn - ‬6 min drive
  • ‪Jeera - ‬2 min drive
  • ‪The Feather Star - ‬5 min drive
  • ‪Jug & Glass - ‬5 min drive

About this property

The Family Tree

Bed & breakfast with free parking, in the vicinity of Cromford Canal
The Family Tree offers 4 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

This Matlock bed & breakfast provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Stay in one of 4 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Satisfy your appetite at the bed & breakfast's coffee shop/cafe. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:30 AM.
Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:30 AM.
Onsite venue - This coffee shop specializes in British cuisine. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:30 AM
  • A coffee shop/cafe

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Built in 1700
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Family Tree B&B Matlock
Family Tree Matlock
The Family Tree Matlock
The Family Tree Bed & breakfast
The Family Tree Bed & breakfast Matlock

The Family Tree Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 148 out of 188 reviews
Rating 8 - Good. 30 out of 188 reviews
Rating 6 - Okay. 7 out of 188 reviews
Rating 4 - Poor. 1 out of 188 reviews
Rating 2 - Terrible. 2 out of 188 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room, quiet away from the road. Amazing breakfast and very polite staff
Stayed 1 night in Nov 2025

2/10 Terrible

Laura

Liked: Cleanliness
Disliked: Staff & service, amenities
Main issues: • Booked King Deluxe Room, given cheaper Traditional Room • Strong smell of mould from bathroom • Loud squealing plumbing at 11:30 pm, 1:30 am & 4:30 am – no sleep • Hotel and Hotels.com blamed each other despite photo evidence • Correct room empty – Hotels.com offered to pay difference, hotel refused • No greeting on arrival until an employee confirmed we where in the correct place - only person there with any service skills– family busy hosting private party We booked the King Deluxe Room (upstairs with bath) to rest after surgery but were placed in the wrong room and met with dismissive, conflicting responses. I showed photo proof of our booking, yet both parties blamed each other. Even when Hotels.com offered to pay the difference, the hotel refused. The mouldy bathroom and constant plumbing noise with squealing plumbing made it impossible to rest. We left without breakfast and were later refunded by Hotels.com due to The Family Tree’s lack of care and dismissive attitude. We usually go out of our way to support independent businesses, but this was shocking.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Mohammad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was spot on. Room was spacious, clean, comfy. Excellent breakfast. Staff were very helpful and polite. Great carpark too. Only unfortunate issue we had was a strange and loud bugle like sound coming from the toilet whenever we or the guests in the next room flashed the toilet, it is loud enough to wake someone up !
Stayed 1 night in Oct 2025

10/10 Excellent

Alex

Stayed 3 nights in Oct 2025

8/10 Good

Wal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well priced comfortable overnight accommodation with an excellent breakfast and friendly staff..
Stayed 1 night in Oct 2025

10/10 Excellent

Bahram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used The Family Tree hotel/b&b as a stop over on the way to Bath. The place was superb… very clean, good facilities in the room, with a hearty and delicious breakfast. The off street parking in also very convenient. Additionally the staff were helpful, friendly and polite. Thx for a lovely stay
Stayed 1 night in Aug 2025

6/10 Okay

Arthur

Liked: Staff & service, property conditions & facilities
You can see how much effort has gone into this B&B overall. Unfortunately for us it was let down by the heating not working and no one around to assist (the Family Tree downstairs closed at 5pm) No adjustment of the WiFi thermostats on the radiators worked. I believe that the one in the room was broken as there was no reaction (lights etc) at all. The 2 in the bathroom did show adjustment but still no heat in them. There was no heat in any of the pipes so I am convinced that the heating was turned off at source. We spent the evening wrapped in bed clothes. The next morning you could feel heat in the pipes, but still the radiators didn't work. Every time the toilet was flushed (inc the room next door) there was a LOUD howling sound for a min or so! It also didn't impress that there were stains on the quilt which doesn't give confidence that you are getting into a clean bed. That really is a no no. On the plus side the breakfast was wonderful. I liked the idea of each table having it's own breakfast box for the cereals, fruit and pastries - much better than the usual 'buffet' style. The cooked part of the breakfast was delicious too. I've stayed at many B&Bs in old buildings but none with the particular problems that we had. Unfortunately I wouldn't recommend the Family Tree.
Stayed 1 night in Sep 2025

6/10 Okay

Stephen

Travelled with partner
Disliked: Cleanliness
The people were generally friendly and helpful. The freshly cooked breakfast was very good. No room service was provided. The room has no wardrobe and limited storage space. The shower is in a high-sided bath tub so really difficult to access, the myriad of tap controls are ridiculously complicated and the side panel is too small so the bathroom floor gets soaked. OK just for just one night perhaps (not the three we stayed).
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great two night stay

Lovely clean room, not that I used it but a great addition was the fridge with beer and wine for you to purchase if you wanted to. Lovely place with a great breakfast at the on site licenced cafe ( the cakes were fantastic) check in and check out ran smooth and stress free
Stayed 2 nights in Sep 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had lovely stay room very clean staff very friendly breakfast very nice
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed as a stop off to visit Chatsworth House. Lovely and friendly B and B, great service and good breakfast. Fire alarm went off due to low battery, but apart from that everything was great. Thanks
Stayed 1 night in Aug 2025

10/10 Excellent

Jeff, Avon Lake

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice place to stay. I enjoyed the closed in patio area and the breakfast was very delicious. The rooms were neat and the area was safe and quiet.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The family tree a beautiful family business

Comfortable Clean & Tidy room, the only thing about the room is that it wasn’t serviced every day. ie bin’s emptied and fresh water for drinks. But a lovely stay. The Breakfast was 10 out of 10, with a choice of serials, fresh fruit and a choice of pastries followed by a full cooked English Breakfast or a choice of a light Breakfast. There was more to choose on the menu. highly recommend
Stayed 2 nights in Aug 2025

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Lewis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing relaxing Bnb

Wonderful stay, late check out is great, really good wifi, food in the morning is fantastic and varied, staff are all lovely and friendly. Will stay again soon!
Stayed 2 nights in Aug 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast, well presented.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Stayed for 2 nights. Very convenient for train station. No food orders after 3.30 pm so went to a local curry restaurant by car. Room was okay. But lacked any surface to put your bags. Comfortable bed but not enough ventilation in the bathroom so it smelt damp. Had the fan on as much as poss. Internet good. Breakfast was okay. But found the staff not very friendly except one gent who was great. Parking convenient.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short

Perfect place to explore, lovely room, great food, great staff. Definitely recommend
Stayed 2 nights in Aug 2025

10/10 Excellent

Poon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Jul 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025