Save

Matsue Universalhotel

Where to?

Dates

February 2026

March 2026

Overview
Rooms
Location
Policies

Popular amenities

Breakfast included
Free Wi-Fi
Restaurant
Air-conditioning
Laundry room
Housekeeping

Explore the area

471 Asahimachi, Matsue, Shimane, 690-0003

Place, Lake Shinji
‪11 min walk‬
Place, Shimane Art Museum
‪12 min walk‬
Place, Matsue Castle
‪3 min drive‬
Airport, Izumo (IZO)
‪28 min drive‬

Room options

Single Room, 1 Bedroom, Smoking

Sleeps 2
1 Single Bed

Twin Room, 2 Bedrooms, Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Single Room, 1 Bedroom, Non Smoking

Sleeps 2
1 Single Bed

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed

Single Room, 1 Bedroom, Smoking

Sleeps 2
1 Single Bed

Single Room, 1 Bedroom, Smoking

Sleeps 2
1 Single Bed

Single Room, 1 Bedroom, Smoking

Sleeps 2
1 Single Bed

Single Room, 1 Bedroom, Smoking

Sleeps 2
1 Single Bed

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed

Single Room, 1 Bedroom, Non Smoking

Sleeps 2
1 Single Bed

Single Room, 1 Bedroom, Non Smoking

Sleeps 2
1 Single Bed

Single Room, 1 Bedroom, Non Smoking

Sleeps 2
1 Single Bed

Single Room, 1 Bedroom, Non Smoking

Sleeps 2
1 Single Bed

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed

Twin Room, 2 Bedrooms, Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Single Bed and 3 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Twin Bed Room Non Smoking

Sleeps 2

Triple Non Smoking

Sleeps 3

Double Room -Smoking

Sleeps 2

Double Room Non-Smoking

Sleeps 2

Standard Single Room Non Smoking

Sleeps 1

Triple -Smoking

Sleeps 3

Twin Bed Room-Smoking

Sleeps 2

Standard Single Room Smoking

Sleeps 1

Similar properties

Free Wi-Fi
Restaurant
Air-conditioning
Breakfast available

10 Feb - 11 Feb

About the area

Matsue

With a stay at Matsue Universalhotel in Matsue, you'll be within a 10-minute walk of Mefu Shrine and Shirakata Tenman-gu Shrine. .This hotel is 0.4 mi (0.7 km) from Ryusyouji Temple and 0.8 mi (1.2 km) from Lake Shinji.

What's nearby

Lake Shinji - 11 min walk - 0.9 km
Shimane Prefectural Art Museum - 11 min walk - 1.0 km
Shimane Art Museum - 12 min walk - 1.1 km
Matsue Castle - 3 min drive - 2.5 km
Shimane University Old Okudani Lodging - 4 min drive - 2.9 km

Getting around

Matsue Station - 7 min walk
Izumo Airport (IZO) - 33 min drive

Restaurants

‪Starbucks - ‬7 min walk
‪出雲そばたたらや - ‬7 min walk
‪ドトールコーヒーショップ - ‬7 min walk
‪根っこ - ‬2 min walk
‪はなの舞 - ‬1 min walk

About this property

Matsue Universalhotel

Hotel in Matsue with free breakfast and a restaurant

Matsue Universalhotel offers 316 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Make yourself at home in one of the 316 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include electric kettles, and housekeeping is provided daily.

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

At Matsue Universalhotel , enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is served daily from 6:30 AM to 8:30 AM.

Featured amenities include a 24-hour front desk, laundry facilities, and a vending machine.

A complimentary buffet breakfast is served each morning between 6:30 AM and 8:30 AM. A hosted evening meal is available for a surcharge daily.

Matsue Universalhotel has a restaurant on site.

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 6:30 AM to 8:30 AM
A restaurant
Hosted evening meal available daily for a fee of JPY 1

Family friendly

Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Vending machine

Guest services

Housekeeping (daily)

Accessibility

No lift

Designated smoking areas (fines apply)

Room amenities

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Slippers

Entertainment

Flat-screen TV

Food and drink

Electric kettle

Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

Hosted evening meal: JPY 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property only accepts cash

We should mention

This property does not have elevators

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Parking height restrictions apply

Property is also known as

Matsue Universalhotel Hotel

Matsue Universalhotel Matsue

Matsue Universalhotel Hotel Matsue

Matsue Universalhotel Reviews

6.8

5.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6/10 Okay

Seisho

13 Oct 2025

Liked: Staff & service

Disliked: Cleanliness

It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

4 Oct 2025

Liked: Staff & service

Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!

Stayed 1 night in Oct 2025

10/10 Excellent

Thu Lan

31 Jul 2025

Stayed 1 night in Jul 2025

8/10 Good

Brenda

9 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location

Stayed 2 nights in Mar 2025

8/10 Good

Ayana

30 Aug 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2024

8/10 Good

AKIKO

Business traveller

4 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2025

8/10 Good

masuyuki

3 Nov 2025

Liked: Cleanliness

夕食、朝食付きで良かったです。

Stayed 1 night in Nov 2025

8/10 Good

ヒビキ

3 Nov 2025

Stayed 1 night in Oct 2025

2/10 Terrible

norio

2 Nov 2025

Disliked: Cleanliness, staff & service

次にまた利用したいとは、絶対に思わない。

Stayed 1 night in Oct 2025

2/10 Terrible

NORIKO

30 Oct 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

シャワーカーテンがカビで真っ黒。

Stayed 1 night in Oct 2025

10/10 Excellent

伸行

28 Oct 2025

Liked: Cleanliness, staff & service

駐車場がめんどくさい。

Stayed 4 nights in Oct 2025

8/10 Good

???

27 Oct 2025

Disliked: Cleanliness

色々不満がありますが夕食　朝食付きで他のホテルの

Stayed 2 nights in Oct 2025

10/10 Excellent

おさむ

27 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2025

6/10 Okay

IMAHASHI

Travelled with family

26 Oct 2025

駐車場でのスタッフ対応は見直した方がいいかと感じられた。案内が雑且つ、あたかもこちらの車種に問題があるかのような言動もありましたので… 食事については可もなく不可もなくというところです。

Stayed 1 night in Oct 2025

6/10 Okay

IMAHASHI

26 Oct 2025

Liked: Staff & service

Disliked: Room comfort

廊下とてもうるさかったです。ホテルなのにすごく大きな声で話している人もいればドアの開閉の音すごく気になりました。

Stayed 1 night in Oct 2025

10/10 Excellent

Asahiko

22 Oct 2025

Stayed 1 night in Oct 2025

8/10 Good

Ayako

21 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

朝食は無料であのメニューならば良いと思います、快適に過ごせました。

Stayed 2 nights in Oct 2025

6/10 Okay

TAKU

Business traveller

18 Oct 2025

Liked: Staff & service

Disliked: Cleanliness

部屋の

Stayed 4 nights in Oct 2025

8/10 Good

TSUKASA

16 Oct 2025

Liked: Staff & service

この価格で朝夕食付きはとても有難い。スタッフの対応も問題し。建物他　古さは目立ちますが良いホテルだと思います。

Stayed 2 nights in Oct 2025

6/10 Okay

ノリコ

Travelled with family

14 Oct 2025

Disliked: Amenities, property conditions & facilities

人手不足と経費高騰を理由に、大浴場とサウナがだいぶ前から閉鎖されていますが、それをオープンにされておらず、ホテル側の大看板にも朝夕食無料と共に大々的に記載されたままです。これに惹かれて来るお客様もいると思うので、やってないなら看板は消したほうがいいと思います。あと、よっぽど人手が足りないのか、設備の古さに加えて、スタッフからありがとうの一言もなく、チェックアウトも支払い済みならフロントにキーを置いてそのまま出るというシステムもどうかと思いました。不正する人がいないのだろうかと、心配になるぐらいのフロントの空っぽぶりでした。

Stayed 2 nights in Oct 2025

6/10 Okay

kensaku

Business traveller

13 Oct 2025

Liked: Staff & service, property conditions & facilities, room comfort

部屋（喫煙）にある換気扇？綺麗にしてほしい！スタッフは挨拶も出来ているし、夕食、朝食が無料で財布に優しいホテルです！立体駐車場なので事前に車の大きさを聞いといた方がいいですよ。

Stayed 1 night in Oct 2025

10/10 Excellent

カズヤ

12 Oct 2025

Stayed 1 night in Oct 2025

8/10 Good

ひとし

Travelled with partner

11 Oct 2025

Liked: Staff & service

設備は古かったがそれなりに清潔でした。エアコンがガタガタと音がしたり、冷蔵庫の音が気になりました。まぁ安くて宿泊できてので良かったです。夕食と朝食が付いているのは素晴らしいですネ。

Stayed 1 night in Oct 2025

8/10 Good

YASUHIkO

11 Oct 2025

Liked: Staff & service, room comfort

Stayed 1 night in Oct 2025

8/10 Good

Akihiro

10 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

無料の夕食朝食は悪くないです。大浴場があればいうことなし。

Stayed 1 night in Oct 2025

Matsue Universalhotel

Photo gallery for Matsue Universalhotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Triple Room, 3 Bedrooms, Non Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Triple Room, 3 Bedrooms, Non Smoking

View all photos for Triple Room, 3 Bedrooms, Non Smoking