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Matsue Universalhotel

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Dates

December 2025

January 2026

Overview
Rooms
Location
Policies

Popular amenities

Breakfast included
Laundry
24/7 front desk
Housekeeping
Air conditioning
Free WiFi

Explore the area

471 Asahimachi, Matsue, Shimane, 690-0003

Place, Lake Shinji
‪11 min walk‬
Place, Shimane Prefectural Art Museum
‪11 min walk‬
Place, Matsue Castle
‪3 min drive‬
Airport, Izumo (IZO)
‪28 min drive‬

Room options

Single Room, 1 Bedroom, Smoking

Sleeps 2
1 Twin Bed

Twin Room, 2 Bedrooms, Smoking

Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed

Single Room, 1 Bedroom, Non Smoking

Sleeps 2
1 Twin Bed

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed

Single Room, 1 Bedroom, Smoking

Sleeps 2
1 Twin Bed

Single Room, 1 Bedroom, Smoking

Sleeps 2
1 Twin Bed

Single Room, 1 Bedroom, Smoking

Sleeps 2
1 Twin Bed

Single Room, 1 Bedroom, Smoking

Sleeps 2
1 Twin Bed

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed

Single Room, 1 Bedroom, Non Smoking

Sleeps 2
1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

Sleeps 2
1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

Sleeps 2
1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

Sleeps 2
1 Twin Bed

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed

Twin Room, 2 Bedrooms, Smoking

Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Twin Bed and 3 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds

Twin Bed Room Non Smoking

Sleeps 2

Triple Non Smoking

Sleeps 3

Double Room -Smoking

Sleeps 2

Double Room Non-Smoking

Sleeps 2

Standard Single Room Non Smoking

Sleeps 1

Triple -Smoking

Sleeps 3

Twin Bed Room-Smoking

Sleeps 2

Standard Single Room Smoking

Sleeps 1

Similar properties

Daily buffet breakfast (JPY 1210 per person)

Free WiFi
Restaurant
Air conditioning
Breakfast available

23 Dec - 24 Dec

About the area

Matsue

With a stay at Matsue Universalhotel in Matsue, you'll be within a 10-minute walk of Mefu Shrine and Shirakata Tenman-gu Shrine. .This hotel is 0.4 mi (0.7 km) from Ryusyouji Temple and 0.7 mi (1.1 km) from Lake Shinji.

What's nearby

Lake Shinji - 11 min walk - 0.9 km
Shimane Prefectural Art Museum - 11 min walk - 1.0 km
Shimane Art Museum - 12 min walk - 1.1 km
Shinjiko Ohashi Bridge - 15 min walk - 1.3 km
Matsue Castle - 3 min drive - 2.5 km

Getting around

Matsue Station - 7 min walk
Izumo Airport (IZO) - 31 min drive

Restaurants

‪Starbucks - ‬7 min walk
‪出雲そばたたらや - ‬7 min walk
‪ドトールコーヒーショップ - ‬7 min walk
‪庄や - ‬8 min walk
‪根っこ - ‬2 min walk

About this property

Matsue Universalhotel

Hotel in Matsue with free breakfast and a 24-hour front desk

Matsue Universalhotel offers 316 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Make yourself at home in one of the 316 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include electric kettles, and housekeeping is provided daily.

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

At Matsue Universalhotel , enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is served daily from 6:30 AM to 8:30 AM.

Featured amenities include a 24-hour front desk, laundry facilities, and a vending machine.

A complimentary buffet breakfast is served each morning between 6:30 AM and 8:30 AM. A hosted evening meal is available for a surcharge daily.

Matsue Universalhotel has a restaurant on site.

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 6:30 AM to 8:30 AM
A restaurant
Hosted evening meal available daily for a fee of JPY 1

Family friendly

Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Vending machine

Guest services

Housekeeping (daily)

Accessibility

No lift

Designated smoking areas (fines apply)

Room amenities

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Slippers

Entertainment

Flat-screen TV

Food and drink

Electric kettle

Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

Hosted evening meal: JPY 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property only accepts cash

We should mention

This property does not have elevators

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Parking height restrictions apply

Property is also known as

Matsue Universalhotel Hotel

Matsue Universalhotel Matsue

Matsue Universalhotel Hotel Matsue

Matsue Universalhotel Reviews

6.8

5.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

10/10 Excellent

Thu Lan

31 Jul 2025

Stayed 1 night in Jul 2025

8/10 Good

Brenda

9 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location

Stayed 2 nights in Mar 2025

8/10 Good

Ayana

30 Aug 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2024

10/10 Excellent

DAISUKE

18 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

宿泊料金に対してサ-ビスがとてもよかったです。

Stayed 1 night in Sep 2025

10/10 Excellent

miho

Travelled with family

15 Sept 2025

Liked: Cleanliness, staff & service, amenities

This hotel is right in front of Matsue Station. The free buffet breakfast is pretty good, and they also serve dinner. I had today’s special while my son had curry rice. I thought the dinner was just okay, but my son said he really liked the curry. Since dinner was free, we decided to go out for a drink afterward. It took less than a minute to walk to the station building, where there are some restaurants and shops. We chose a Japanese-style pub and enjoyed some local sake. If you’re looking to save money on your trip, this is a good place to stay. There’s even a Starbucks in the station building. Matsue is quiet and beautiful. I thought it wasn’t a very popular destination, but there were more tourists than I expected.

Stayed 1 night in Sep 2025

6/10 Okay

Hiromi

Travelled with partner

14 Sept 2025

ユニットバスの隅々に黒ずみがあり、残念ながら掃除してるのか、疑いました。次の利用は、ないかな…？

Stayed 1 night in Aug 2025

8/10 Good

Tosinori

Business traveller

11 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2025

2/10 Terrible

SHOUTA

11 Sept 2025

Stayed 3 nights in Aug 2025

8/10 Good

TOSHIKI

Business traveller

9 Sept 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Sep 2025

6/10 Okay

Takeshi

8 Sept 2025

Disliked: Cleanliness

この価格で夕食朝食付きなのはありがたい。同じく食事目当ての客が多いのか食堂は混んでいました。客室は広くて良かったが、ソファーがほつれていたりUBが少し酸っぱい匂いがしたのはマイナスでした。でも泊まる上では全く問題ありませんでした。また泊まると思います。

Stayed 1 night in Sep 2025

10/10 Excellent

Hemanth

5 Sept 2025

Stayed 6 nights in Aug 2025

2/10 Terrible

KAORI

5 Sept 2025

Disliked: Property conditions & facilities

Stayed 1 night in Sep 2025

2/10 Terrible

Shino

3 Sept 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2025

6/10 Okay

masamitsu

Travelled with family, Business traveller

1 Sept 2025

Liked: Staff & service, amenities

Disliked: Cleanliness, property conditions & facilities

いつも利用していて、過ごしやすいホテルですが、部屋の清掃、点検をもう少ししてほしいのがリアルな意見ですまたこれからも利用したいので応援しています。

Stayed 1 night in Aug 2025

10/10 Excellent

manabu

1 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2025

10/10 Excellent

ノゾミ

1 Sept 2025

Liked: Cleanliness

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

30 Aug 2025

Liked: Staff & service

Disliked: Cleanliness

まんぞくです

冷房の効きが悪いのと、室内にすごくホコリのたまっているところ（ソファ前のテーブル）などあり残念だった。スタッフさんは、とても丁寧に対応していて好感が持てた。食事も野菜があり食物繊維が取れてよかった。

Stayed 1 night in Aug 2025

2/10 Terrible

裕子

Travelled with family and small children, Business traveller

28 Aug 2025

Disliked: Amenities

とにかく汚い。翌日はカビていたりして掃除も行き届いておらずベッドも壊れている。

Stayed 2 nights in Aug 2025

8/10 Good

あいり

27 Aug 2025

Stayed 1 night in Aug 2025

8/10 Good

Tatsuya

25 Aug 2025

Liked: Cleanliness, staff & service, amenities

夕食もついてます。夕食もバイキングだと尚可。

Stayed 2 nights in Aug 2025

8/10 Good

masamitsu

21 Aug 2025

Disliked: Cleanliness

毛が落ちてる

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

17 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

夕食は時間の都合により食べませんでしたが、朝食は少し早く会場を開けていただき、余裕ができうれしかったです。

Stayed 1 night in Aug 2025

6/10 Okay

こういち

17 Aug 2025

Liked: Cleanliness

Stayed 1 night in Aug 2025

8/10 Good

MIZUKI

14 Aug 2025

Stayed 1 night in Aug 2025

4/10 Poor

SINJI

14 Aug 2025

Stayed 1 night in Aug 2025

Matsue Universalhotel

Photo gallery for Matsue Universalhotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Triple Room, 3 Bedrooms, Non Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

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Single Room, 1 Bedroom, Smoking

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Single Room, 1 Bedroom, Smoking

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Single Room, 1 Bedroom, Smoking

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Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

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Double Room, 1 Double Bed, Smoking

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Double Room, 1 Double Bed, Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

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Triple Room, 3 Bedrooms, Smoking

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Triple Room, 3 Bedrooms, Non Smoking

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