Matsue Universalhotel

3.0 star property

Photo gallery for Matsue Universalhotel

Lobby
Free daily buffet breakfast
Lobby
Exterior
Single Room, 1 Bedroom, Smoking

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View map
471 Asahimachi, Matsue, Shimane, 690-0003
  • Place, Matsue Castle
    ‪3 min drive‬
  • Place, Shimane University Old Okudani Lodging
    ‪3 min drive‬
  • Place, Tamatsukuri Hot Spring
    ‪8 min drive‬
  • Airport, Izumo (IZO)
    ‪25 min drive‬

Room options

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 3 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Twin Bed Room Non Smoking

  • Sleeps 2

Triple Non Smoking

  • Sleeps 3

Double Room -Smoking

  • Sleeps 2

Double Room Non-Smoking

  • Sleeps 2

Standard Single Room Non Smoking

  • Sleeps 1

Triple -Smoking

  • Sleeps 3

Twin Bed Room-Smoking

  • Sleeps 2

Standard Single Room Smoking

  • Sleeps 1

Similar properties

About the area

Matsue

With a stay at Matsue Universalhotel in Matsue, you'll be within a 10-minute walk of Mefu Shrine and Shirakata Tenman-gu Shrine. .This hotel is 14.2 mi (22.9 km) from Adachi Museum of Art and 0.4 mi (0.7 km) from Ryusyouji Temple.

What's nearby

  • Shijimikan Museum - 2 min drive - 2.2 km
  • Matsue Castle - 3 min drive - 2.8 km
  • Shimane University Old Okudani Lodging - 3 min drive - 2.6 km
  • Tamatsukuri Onsen - 7 min drive - 8.1 km
  • Tamatsukuri Hot Spring - 8 min drive - 9.0 km

Getting around

  • Matsue Station - 7 min walk
  • Izumo Airport (IZO) - 31 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪出雲そば たたらや - ‬7 min walk
  • ‪ドトールコーヒーショップ - ‬7 min walk
  • ‪奥出雲そば処 一福 松江駅前テルサ店 - ‬7 min walk
  • ‪根っこ - ‬2 min walk

About this property

Matsue Universalhotel

Hotel in Matsue with free breakfast and a 24-hour front desk
Matsue Universalhotel offers 316 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Make yourself at home in one of the 316 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include electric kettles, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At Matsue Universalhotel , enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is served daily from 6:30 AM to 8:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and a vending machine.
A complimentary buffet breakfast is served each morning between 6:30 AM and 8:30 AM. A hosted evening meal is available for a surcharge daily.
Matsue Universalhotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Hosted evening meal: JPY 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Reviews

Matsue Universalhotel Reviews

6.6

5.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 41 out of 304 reviews
Rating 8 - Good. 91 out of 304 reviews
Rating 6 - Okay. 103 out of 304 reviews
Rating 4 - Poor. 44 out of 304 reviews
Rating 2 - Terrible. 25 out of 304 reviews

Reviews

10/10 Excellent

Thu Lan

Stayed 1 night in Jul 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
Stayed 2 nights in Mar 2025

8/10 Good

Ayana

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

MAYUMI

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

価格の割にはとてもよかった

フロントは担当者は親切で感じがよかった。部屋は思ったより広く快適。ベッドもセミワイド?で寝心地良し。冷蔵庫の調整つまみは壊れていたが、スイッチ入れると冷えたのでよかった。朝食付きのプランだったが、夕食も無料との事で頂いた。朝食は周りに開店してる店がないので付いていてよかった。ウォシュレットが作動しない事、水道のお湯、割と熱湯が閉まりきらず流れていたので、浴室はとても暑くなってしまった事がマイナスです。
Stayed 1 night in Aug 2025

8/10 Good

daiki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適でした

駅からも近く、コインパーキングも近くに多く便利な場所であり快適に過ごせました
Stayed 1 night in Aug 2025

4/10 Poor

さゆり

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
食事が無料で頂けたのは良かったです。
Stayed 1 night in Aug 2025

6/10 Okay

kyoko

Travelled with family
Liked: Staff & service
喫煙室しか空いてなくて仕方なかったので、ホテルがわるいんじゃないけど、風呂までタバコくさかったです。 でも従業員さんの接客は大変良くて気持ち良かったです。
Stayed 1 night in Aug 2025

4/10 Poor

MITSUYOSHI

Disliked: Cleanliness, property conditions & facilities, room comfort

最安ビジネスホテル

デスクの引出しに髪の毛が残っているのを発見。 やはり印象が良くないです。安いだけあって朝食も種類は少ないです。 安いからしょうがないですけど。
Stayed 1 night in Jul 2025

6/10 Okay

Yasuyuki

It is so so
Stayed 1 night in Jul 2025

10/10 Excellent

YUTAKA

Stayed 1 night in Jul 2025

4/10 Poor

hidemoto

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
朝夕は食事がついている点は良い
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ウォシュレットが機能しない。貴重品を預ける時の
Stayed 1 night in Jul 2025

4/10 Poor

Masaru

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

6/10 Okay

RISA

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

えみ

Liked: Staff & service
喫煙室とってたけど、子供が臭い無理で禁煙室に変えれませんか?と尋ねたら、快く変更してくれました 大浴場が使えないから、近くにお風呂やさんあったらよかったのになぁーと思いました スタッフの方も丁寧な対応でよかったですよ リニューアルできたらいいのにねー
Stayed 3 nights in Jul 2025

6/10 Okay

ふじお

Stayed 1 night in Jul 2025

2/10 Terrible

MINAKO

Stayed 1 night in Mar 2025

10/10 Excellent

masamitsu

Travelled with partner
Liked: Staff & service
安く泊まれて良し 経営が難しいかもしれないが、頑張ってほしい また使わせて頂きます。
Stayed 1 night in Jul 2025

2/10 Terrible

Ken

Stayed 1 night in Jul 2025

4/10 Poor

Mami

Travelled with family
Disliked: Cleanliness, property conditions & facilities
ネットで上がっているエントランスロビーの昭和レトロだったが光熱費削減かメインの照明がついていなくて暗い、気分が下がる。朝食、夕食ついているのはとても助かったが、夕食時の食事の盛りつけ方(ご飯のよそいかた)なんでもないと思っているのか、ちょっとした気遣いが見られない(女性の方は気配りあったが男性に問題)。浴室のカビ、虫。ベッドメイキングなど居室は◯。せっかく今のブームの昭和レトロの箱があるのだから(建物)、一心覚悟して投じたらめちゃくちゃ流行ると思います。
Stayed 2 nights in Jun 2025

6/10 Okay

HISAKI

Disliked: Cleanliness, staff & service, property conditions & facilities
なし
Stayed 1 night in Jun 2025

8/10 Good

???

Travelled with group
Liked: Staff & service
駐車場入庫に時間を要し、渋滞になる。
Stayed 1 night in Jun 2025

8/10 Good

Takahiro

Liked: Staff & service
Stayed 3 nights in Jun 2025

8/10 Good

???

Disliked: Cleanliness, amenities, property conditions & facilities
なんと!Wi-Fiが全室使えるように!なってました! ホームページには秋ごろ大浴場も使えるようになるとか! でも所々清掃されていない箇所が見受けられますウエットテッシュは必需品です シャワーの受ける金具が緩くなっていてあっちこっちに放水状態ソレぐらいは直して欲しい
Stayed 3 nights in Jun 2025