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Matsue Universalhotel

3.0 star property

Photo gallery for Matsue Universalhotel

Lobby
Free daily buffet breakfast
Lobby
Exterior
Single Room, 1 Bedroom, Smoking

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
471 Asahimachi, Matsue, Shimane, 690-0003
  • Matsue Castle
    ‪3 min drive‬
  • Shimane University Old Okudani Lodging
    ‪3 min drive‬
  • Tamatsukuri Hot Spring
    ‪8 min drive‬
  • Izumo (IZO)
    ‪25 min drive‬

Room options

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 3 Twin Sofa Beds

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Similar properties

Property entrance

Dormy Inn Express Matsue

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (862)
The price is NZ$113
for 1 room
17 Aug - 18 Aug
Dormy Inn Express Matsue

About the area

Matsue

With a stay at Matsue Universalhotel in Matsue, you'll be within a 10-minute walk of Mefu Shrine and Shirakata Tenman-gu Shrine. .This hotel is 14.2 mi (22.9 km) from Adachi Museum of Art and 0.4 mi (0.7 km) from Ryusyouji Temple.

What's nearby

  • Shijimikan Museum - 2 min drive - 2.2 km
  • Matsue Castle - 3 min drive - 2.8 km
  • Shimane University Old Okudani Lodging - 3 min drive - 2.6 km
  • Tamatsukuri Onsen - 7 min drive - 8.1 km
  • Tamatsukuri Hot Spring - 8 min drive - 9.0 km

Getting around

  • Matsue Station - 7 min walk
  • Izumo Airport (IZO) - 31 min drive

Restaurants

  • ‪スターバックス - ‬7 min walk
  • ‪らあ麺ダイニング 成セバ成ル。Kakeru - ‬8 min walk
  • ‪ドトールコーヒーショップ - ‬7 min walk
  • ‪出雲そば たたらや - ‬7 min walk
  • ‪根っこ - ‬2 min walk

About this property

Matsue Universalhotel

Hotel in Matsue with free breakfast and a 24-hour front desk
Matsue Universalhotel offers 316 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Make yourself at home in one of the 316 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include electric kettles, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At Matsue Universalhotel , enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is served daily from 6:30 AM to 8:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and a vending machine.
A complimentary buffet breakfast is served each morning between 6:30 AM and 8:30 AM. A hosted evening meal is available for a surcharge daily.
Matsue Universalhotel has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Hosted evening meal: JPY 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Matsue Universalhotel Reviews

Reviews

6.6
Rating 10 - Excellent. 32 out of 246 reviews
Rating 8 - Good. 68 out of 246 reviews
Rating 6 - Okay. 87 out of 246 reviews
Rating 4 - Poor. 41 out of 246 reviews
Rating 2 - Terrible. 18 out of 246 reviews

5.6/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
Stayed 2 nights in Mar 2025

8/10 Good

Ayana

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

takayuki

Liked: Staff & service
Stayed 2 nights in Apr 2025

8/10 Good

KAYO

Travelled with partner
Liked: Staff & service, amenities
部屋の枕灯がつかず、他の電気💡だと明る過ぎたのでチェックして欲しいです。 宿泊料金がリーズナブルなうえに食事無料なのはホントにありがたかったです🙏
Stayed 1 night in Apr 2025

6/10 Okay

Takeshi

Stayed 2 nights in Apr 2025

6/10 Okay

たいじゅん

Disliked: Cleanliness, staff & service, property conditions & facilities
お値段が安いので良かったです
Stayed 1 night in Apr 2025

6/10 Okay

トモヤ

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

しんじ

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

こういち

Disliked: Cleanliness, property conditions & facilities
掃除がされていないのか、前に宿泊した人のゴミが机の上、洗面所に残っていた
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

タカシ

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
久しぶりに喫煙2室に宿泊したが、1室はエアコン動かず、1室はごみだらけで、冷蔵庫のボタン壊れたまま、喫煙なのに空気清浄機も、リセッシュもなく、最悪の状態でした。更に大きな荷物を持って、フロントまでの階段を昇降せねばならず、今時こんなひどいところがあるとは。「二度とここには泊まらない」と決めた。
Stayed 1 night in Mar 2025

10/10 Excellent

けんじ

Liked: Cleanliness, staff & service
朝夕食が付いて4,000円少しと申し訳なくなるくらいコスパが良い。その上クレジットカードも使えます。部屋にはビジネスホテルに似つかわしくない立派なソファーがあるので十分寛げます。次の旅行もユニバーサルホテルがある地域に行きたいと思っています。
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Apr 2025

8/10 Good

KO, MATSUESHI

Travelled with partner
Stayed 8 nights in Mar 2025

8/10 Good

Rion

Travelled with partner
Liked: Staff & service
この価格で、朝食・夕食付きは頑張っているホテルだと思う。朝食の焼き魚が美味しかったです。
Stayed 1 night in Feb 2025

8/10 Good

たかし

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
駐車場の方が良くない
Stayed 1 night in Mar 2025

6/10 Okay

KUDO

Disliked: Cleanliness, amenities
施設が　老朽化して､設備が　良くない。部屋の間接照明の電球が　故意に切られている。冷蔵庫は　壊れている。身の回りに　気配りがない。
Stayed 1 night in Mar 2025

6/10 Okay

Ryunosuke

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
周辺の松江市街はとても良い街です。このリーズナブルな宿泊料金で朝食・夕食の無料サービスが付くのは周辺の他のホテルと比べて魅力的。建物や部屋の設備は古く、電源コンセントが少なかった。共用部・部屋ともに清掃は甘めでした。ただ、素泊まりのつもりだったので特に困るようなことはありませんでした。
Stayed 1 night in Apr 2025

10/10 Excellent

Toshio

Liked: Cleanliness, staff & service, amenities
この料金で夕食＆朝食がついていて、すごくお得でした。 スタッフさんにこやかで良かったです。
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

6/10 Okay

NAOKI

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
お世話になりました。 受付でのスタッフの皆さんの対応も親切で、朝食も夕食も無料という驚きのサービスで、有り難かったです。 ただ、部屋にWi-Fi環境がなかったのか残念でした。
Stayed 1 night in Mar 2025

6/10 Okay

Hiromitsu

Travelled with family
Disliked: Amenities, property conditions & facilities
ベッドのクッションが壊れていて寝心地が悪かった
Stayed 2 nights in Mar 2025

8/10 Good

Makoto

Stayed 1 night in Mar 2025

6/10 Okay

Keiko

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
夕食と朝食がついてこの金額はありがたいです。洗面所のコップのトレーにホコリがたまっていて、髪の毛もついてついていたので、使う気になりませんでした。エレベーターが3台あるので便利でした。