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Matsumoto Hotel Kagetsu

3.5 star property

Photo gallery for Matsumoto Hotel Kagetsu

Property entrance
Public bath
Lobby
Concierge desk
Rooftop terrace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Spa
  • 24/7 front desk

Explore the area

Map
4-8-9 Ote, Matsumoto, Nagano-ken, 390-0874
  • Matsumoto Castle
    ‪6 min walk‬
  • Matsumoto City Museum of Art
    ‪8 min walk‬
  • Matsumoto Performing Arts Center
    ‪9 min walk‬

Room options

View all photos for Single Room (Main building)

1 bedroom, desk, soundproofing, iron/ironing board

Single Room (Main building)

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room (Main building)

Superior Twin Room (Main building)

Superior Twin Room (Main building)

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room [Main Build.]

1 bedroom, desk, soundproofing, iron/ironing board

Twin Room [Main Build.]

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese room 10 tatami mats(Main building)

1 bedroom, desk, soundproofing, iron/ironing board

Japanese room 10 tatami mats(Main building)

  • 24 sq m
  • City view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese room 12.5 tatami mats（Main building)

Japanese room 12.5 tatami mats（Main building)

Japanese room 12.5 tatami mats（Main building)

  • 24 sq m
  • Canal view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Semi Double Room, Main Building, Non Smoking

1 bedroom, desk, soundproofing, iron/ironing board

Semi Double Room, Main Building, Non Smoking

  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Japanese room 14.5 tatami mats（Main building)

Japanese room 14.5 tatami mats（Main building)

Japanese room 14.5 tatami mats（Main building)

  • 36 sq m
  • City view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Deluxe Twin Room, Annex Building

Deluxe Twin Room, Annex Building

Deluxe Twin Room, Annex Building

  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room, Annex Building

Comfort Twin Room, Annex Building

Comfort Twin Room, Annex Building

  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Annex Building

Suite, Annex Building

Suite, Annex Building

  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Run of House

1 bedroom, desk, soundproofing, iron/ironing board

Run of House

  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 2 Twin Futons

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About the area

Matsumoto

With a stay at Matsumoto Hotel Kagetsu, you'll be centrally located in Matsumoto, a 7-minute walk from Matsumoto Castle and 11 minutes by foot from Matsumoto City Museum of Art. .This spa hotel is 0.6 mi (1 km) from Matsumoto Performing Arts Center and 2.5 mi (4 km) from Asama Hot Spring.

What's nearby

  • Matsumoto Castle - 6 min walk - 0.5 km
  • Matsumoto City Museum of Art - 8 min walk - 0.7 km
  • Matsumoto Performing Arts Center - 9 min walk - 0.8 km
  • Asama Hot Spring - 4 min drive - 3.7 km
  • Alps Park Matsumoto - 4 min drive - 3.7 km

Getting around

  • Matsumoto Station - 18 min walk
  • Shin Shimashima Station - 25 min drive

Restaurants

  • ‪COFFEE & FOOTBALL 喫茶山雅 - ‬1 min walk
  • ‪喫茶室八十六温館 - ‬1 min walk
  • ‪小松パン店 - ‬1 min walk
  • ‪スタンディング 8オンス - ‬1 min walk
  • ‪しづか - ‬2 min walk

About this property

Matsumoto Hotel Kagetsu

Hotel with a full-service spa, a quick walk to Matsumoto Castle
Matsumoto Hotel Kagetsu offers 86 air-conditioned accommodations with slippers and hair dryers. Televisions come with satellite channels. Bathrooms include bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 深志の湯. Services include massages. The spa is open daily.
Make yourself at home in one of the 86 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a hot tub and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's restaurant, Ikaza, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Ikaza - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 880 per night)
  • Parking on site (JPY 880 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,420 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ikaza

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot tub

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 2200 per night
Cribs (infant beds) are available for JPY 3300.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2420 per person
  • Self parking fee: JPY 880 per night
  • Nearby parking fee: JPY 880 per night (295 ft away)
  • Crib (infant bed) fee: JPY 3300.0 per night
  • Rollaway bed fee: JPY 2200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Kagetsu
Hotel Kagetsu Matsumoto
Kagetsu Hotel Matsumoto
Kagetsu Matsumoto
Matsumoto Hotel
Matsumoto Hotel Kagetsu
Matsumoto Kagetsu
Matsumoto Kagetsu Hotel
Matsumoto Kagetsu Hotel
Matsumoto Hotel Kagetsu Hotel
Matsumoto Hotel Kagetsu Matsumoto
Matsumoto Hotel Kagetsu Hotel Matsumoto

Matsumoto Hotel Kagetsu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 515 out of 882 reviews
Rating 8 - Good. 274 out of 882 reviews
Rating 6 - Okay. 62 out of 882 reviews
Rating 4 - Poor. 24 out of 882 reviews
Rating 2 - Terrible. 7 out of 882 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent two nights at this hotel in a Japanese style room. We found the room comfortable and spacious. I very much enjoyed the public bath in the hotel and visited AM and PM for a relaxing soak. The hotel is a quirky mix of modern and traditional and we appreciated this.We had a wonderful breakfast buffet each morning in the hotel restaurant and the staff was always gelpful and kind. We found everything very walkable to this hotel. The station, castle, art museum, shopping, restaurants and coffee/tea/sweets are not far. We would definitely stay here again and we really loved the vibe of Motsumoto!
Stayed 2 nights in Mar 2025

10/10 Excellent

Thais

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Emmanuel

Liked: Cleanliness, property conditions & facilities
I enjoyed my stay, the staff was helpful in helping me send my luggage through a luggage forwarding service.
Stayed 1 night in Feb 2025

8/10 Good

Christelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Stayed 7 nights in Feb 2025

8/10 Good

Kazumi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アメニティーが充実していた。 温泉は良かったけど露天風呂があったらもっと良い。男風呂までの動線が喫茶店を通り抜けなければ行けず微妙。全体的には満足でした。
Stayed 1 night in Feb 2025

10/10 Excellent

Gabriel, San Diego

Stayed 1 night in Feb 2025

10/10 Excellent

piyaporn bunsangjaroen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute hotel, old but clean
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities
Love this place
Stayed 1 night in Jan 2025

8/10 Good

Jay Sheng Quan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel lobby. The hotel provide a cozy and safe eny
Stayed 1 night in Dec 2024

10/10 Excellent

dayna

Stayed 1 night in Nov 2024

8/10 Good

Noellie

Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, clean and tidy hotel. The staff were helpful and friendly. The rooms were clean and well appointed. The styling was classical and quite appealing. The hotel has free access to guests for the seperate men's and women's onsens. It also has a rather nice sitting room with a selection of books (in japanese) to read/flick through. The breakfast was a generous buffet with a large variety of hot and cold items from typical japanese fare to more usual western toast and and cereal. We would definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Bruce, Burbank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel. The room was the biggest we had in our entire Japan holiday and very comfortable. All hotel facilities were excellent and the breakfast buffet was outstanding. Could not fault the experience of staying here in any way.
Stayed 1 night in Sep 2024

10/10 Excellent

DOV

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is in an excellent place with proximity to the central castle in the city.
Stayed 3 nights in Sep 2024

6/10 Okay

Yael

Liked: Cleanliness, amenities, property conditions & facilities
Great location close to all attractions. Reception staff is excellent and courteous. Too bad staff at breakfast is unpleasant and unhelpful. When expressed concern about an allergy , response was that this is what they have. The hotel is located in an old building that was renovated and they kept the charm of the old place. .
Stayed 1 night in Oct 2024

10/10 Excellent

ryan

Stayed 2 nights in Sep 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would absolutely stay again

Beautiful hotel and very kind staff
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic property, incredibly helpful & friendly staff, very comfortable and clean. The breakfast buffet was great, as well as the attached coffee shop. Onsen was lovely, I have tattoos and emailed the property beforehand to make sure that was fine. Very close to the sights, would recommend!
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was totally impressed by the quality and tastefulness of the hotel. It was lovely!
Stayed 2 nights in Sep 2024

10/10 Excellent

Takeshi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly English speaking staff.

I was happy to stay one night at the Matsumoto Hotel in Kagetsu. Everything was good, but the room smelled like an old hotel. It has a great location, excellent breakfast and friendly English-speaking staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Charles K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in Matsumoto

Excellent food. Room is OK for the price. Very convenient location!
Stayed 1 night in Jul 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with attentive staff Plus is the laundry machines Excellent dinner French Japanese fusion Breakfast was better than expected Close to Matsumoto castle Highly recommended and would visit again
Stayed 1 night in Jul 2024