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Candeo Hotels Matsuyama Okaido

4.0 star property

Photo gallery for Candeo Hotels Matsuyama Okaido

Spa
Property amenity
Hallway
Lounge
Daily full breakfast for a fee

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View map
2 Chome-5-12 Okaido, Matsuyama, Ehime-ken, 790-0004
  • Place, Saka no Ue no Kumo Museum
    ‪1 min walk‬
  • Place, Bansuiso
    ‪3 min walk‬
  • Place, Matsuyama Castle Ropeway
    ‪6 min walk‬
  • Airport, Matsuyama (MYJ)
    ‪8 min drive‬

Room options

View all photos for Superior Sofa King Room, Non Smoking

Premium bedding, blackout curtains, soundproofing, free WiFi

Superior Sofa King Room, Non Smoking

9.2 out of 10
Wonderful
(22 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Sofa Twin Room, Non Smoking

Premium bedding, blackout curtains, soundproofing, free WiFi

Superior Sofa Twin Room, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • Hill view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Sofa Double Room, Non Smoking

Premium bedding, blackout curtains, soundproofing, free WiFi

Superior Sofa Double Room, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Sofa Twin Room, Non Smoking (For 1 Adult)

Premium bedding, blackout curtains, soundproofing, free WiFi

Superior Sofa Twin Room, Non Smoking (For 1 Adult)

8.8 out of 10
Excellent
(5 reviews)
  • Hill view
  • 20 sq m
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Sofa Double Room, Non Smoking (For 1 Adult)

Premium bedding, blackout curtains, soundproofing, free WiFi

Superior Sofa Double Room, Non Smoking (For 1 Adult)

8.8 out of 10
Excellent
(12 reviews)
  • City view
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Sofa King Room, Non Smoking (For 1 Adult)

Premium bedding, blackout curtains, soundproofing, free WiFi

Superior Sofa King Room, Non Smoking (For 1 Adult)

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 17 sq m
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Wide-Desk Double Room, Non Smoking (For 1 Adult)

Premium bedding, blackout curtains, soundproofing, free WiFi

Wide-Desk Double Room, Non Smoking (For 1 Adult)

8.4 out of 10
Very good
(21 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, Non Smoking (Sofa King)

Premium bedding, blackout curtains, soundproofing, free WiFi

Executive Room, Non Smoking (Sofa King)

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive King, Non Smoking

Premium bedding, blackout curtains, soundproofing, free WiFi

Executive King, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive King Room for Single Use, Non Smoking

Premium bedding, blackout curtains, soundproofing, free WiFi

Executive King Room for Single Use, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive King Room Single Use with Sofa, Non Smoking

Premium bedding, blackout curtains, soundproofing, free WiFi

Executive King Room Single Use with Sofa, Non Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

Superior Double Room Single Use, Non Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Wide-Desk Double Room, Non Smoking (For 2 Adult)

Premium bedding, blackout curtains, soundproofing, free WiFi

Wide-Desk Double Room, Non Smoking (For 2 Adult)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Executive Twin Room Single Use with Sofa, Non Smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Single Beds
  • Free Wi-Fi

Executive Twin Room with Sofa, Non Smoking (For 2 Adult)

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Terrace Suite Room, Non Smoking (For 2 Adult)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Terrace Twin Room with Sofa (no bathtub), Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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Premium bedding, down duvets, iron/ironing board, free WiFi
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  • Restaurant
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4.6 out of 5, Wonderful, 1,010 reviews
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About the area

Matsuyama

With a stay at Candeo Hotels Matsuyama Okaido, you'll be centrally located in Matsuyama, a 3-minute drive from Dogo Onsen and 9 minutes from Setonaikai National Park. .This hotel is 0.2 mi (0.3 km) from Saka no Ue no Kumo Museum and 0.2 mi (0.4 km) from Akiyama Brothers Birthplace.

What's nearby

  • Akiyama Brothers Birthplace - 1 min walk - 0.2 km
  • Saka no Ue no Kumo Museum - 1 min walk - 0.2 km
  • Bansuiso - 3 min walk - 0.3 km
  • Matsuyama Castle Ropeway - 6 min walk - 0.5 km
  • Dogo Onsen - 3 min drive - 2.5 km

Getting around

  • Matsuyama Station - 8 min drive
  • Dogo Onsen Tram Stop - 10 min drive
  • Matsuyama Airport (MYJ) - 20 min drive

Restaurants

  • ‪蔵木 - ‬1 min walk
  • ‪マクドナルド - ‬1 min walk
  • ‪びいどろ - ‬1 min walk
  • ‪フルーツパーラー みしま - ‬1 min walk
  • ‪かどや - ‬1 min walk

About this property

Candeo Hotels Matsuyama Okaido

Candeo Hotels Matsuyama Okaido offers 215 air-conditioned accommodations with slippers and hair dryers. Beds feature premium bedding. 40-inch LCD televisions come with digital channels.

Bathrooms include bidets and complimentary toiletries. This Matsuyama hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 215 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include electric kettles and blackout drapes/curtains, and housekeeping is provided daily.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and shopping on site.
Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 1,430 for children
  • A bar/lounge

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 13 floors
  • Built in 2015
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 1980 for adults and JPY 1430 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Candeo Hotels Matsuyama Okaido Hotel
Candeo Hotels Okaido Hotel
Candeo Hotels Matsuyama Okaido
Candeo Hotels Okaido
Candeo Hotels Matsuyama Okaido Hotel
Candeo Hotels Matsuyama Okaido Matsuyama
Candeo Hotels Matsuyama Okaido Hotel Matsuyama

Candeo Hotels Matsuyama Okaido Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 534 out of 1013 reviews
Rating 8 - Good. 342 out of 1013 reviews
Rating 6 - Okay. 79 out of 1013 reviews
Rating 4 - Poor. 37 out of 1013 reviews
Rating 2 - Terrible. 21 out of 1013 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Kahae

Liked: Staff & service
Disliked: Cleanliness
직원분들은 매우 친절합니다
Stayed 2 nights in Feb 2026

8/10 Good

dukhee

Travelled with family
Liked: Cleanliness, staff & service, amenities
객실이 창문이 아예 열리지 않아 조금 불편했습니다. 조금 추운 편이었고 히로시마 칸데오호텔에 비교하면 조식이 조금 부족했던것 같습니다. 전반적으로 만족합니다.
Stayed 3 nights in Jan 2026

8/10 Good

YUKIO

Stayed 2 nights in Jan 2026

8/10 Good

TADASHI

Stayed 1 night in Jan 2026

4/10 Poor

Sebastian

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First impressions- lobby is stylish and staff super friendly… Second impressions- filthy….Our room was full of a thick layer of dust-the bed head, bedside lamps, even the light switches on bed head-caked with dust…. Under the bed has years worth of dust-absolutely appalling. I had to wipe everything down as it was so thick and our heads were right up against the low bedhead whilst sleeping. There should be yearly deep cleaning at the very least-obviously never done. Also, it seems to cut on costs they’re super sparse on tea/coffee supplies- you get 2 mugs in the room and nothing else-there are bathroom amenities at the lobby and some green tea bags. No coffee machine in lobby…. Bathroom is old-sink is in very worn scratched condition and very small bathroom. Room is small, 17sq-but we expected that. Also, there is an issue with condensation on the windows in winter-it drips all over the window sill and is damaged with what seems like mould stains. Although location was convenient- we will never stay here again and don’t recommend it.
Stayed 3 nights in Dec 2025

10/10 Excellent

Hiroshi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

WADA

Stayed 3 nights in Jan 2026

6/10 Okay

Tomokazu

Stayed 1 night in Dec 2025

10/10 Excellent

minsik

Stayed 4 nights in Nov 2025

10/10 Excellent

Ping lien

Travelled with group
Liked: Cleanliness, staff & service, amenities
這是個非常棒的住宿地方！逛街吃飯都方便！
Stayed 1 night in Dec 2025

10/10 Excellent

Yusuke

Stayed 1 night in Nov 2025

8/10 Good

Lars

Liked: Cleanliness, staff & service, amenities
Bekvämt hotell med bra läge. Fick vänta 20 minuter på frukost första dagen pga helgdag och för liten matsal men annars fungerade det bra.
Stayed 3 nights in Nov 2025

10/10 Excellent

Naomi

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very efficient, still great service with personal touch.
Stayed 1 night in Nov 2025

10/10 Excellent

JUNG KI

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2025

6/10 Okay

Melissa Shuk Han

Liked: Property conditions & facilities
The hotel in central area, great location. The hallway and reception area were a bit hot and stuffy. Air conditioning was a bit weak, we checked in at 3pm and our room was hot until night time.
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with very friendly staff. Excellent location in the heart of Matsuyama.
Stayed 5 nights in Oct 2025

10/10 Excellent

Perry

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 4 nights in Oct 2025

8/10 Good

YeonSeung

Stayed 2 nights in Oct 2025

6/10 Okay

Tadashi

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

画竜点睛を欠くサービス

立地、便利さ、部屋、朝食、大浴場、すべて完璧だと思います。つぎ松山に来たら必ずまたここに泊まります。唯一残念だったのが、朝食時の男性スタッフの態度。空になった料理の入れ物を入れ替える時に、隣で客がよそおっているのに、放り投げるように台の上に音を立てて置いていました。全般に動作が荒らしくて目立っていました。カンデオホテルズのファンとして残念でした。
Stayed 3 nights in Oct 2025

8/10 Good

kisoo

Business traveller
Liked: Room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Huiyao

Stayed 5 nights in Sep 2025

8/10 Good

Anthony

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

yuta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

yensik

Stayed 1 night in Aug 2025

10/10 Excellent

YUZO

Stayed 1 night in Aug 2025