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Candeo Hotels Matsuyama Okaido

3.0 star property

Photo gallery for Candeo Hotels Matsuyama Okaido

Spa
Property entrance
Daily full breakfast (JPY 1980 per person)
Reception
Hallway

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View map
2 Chome-5-12 Okaido, Matsuyama, Ehime-ken, 790-0004
  • Matsuyama Castle
    ‪11 min walk‬
  • Dogo Onsen
    ‪3 min drive‬
  • Shiki Memorial Museum
    ‪3 min drive‬
  • Matsuyama (MYJ)
    ‪7 min drive‬

Room options

View all photos for Superior Sofa Twin Room, Non Smoking

Premium bedding, desk, blackout curtains, soundproofing

Superior Sofa Twin Room, Non Smoking

8.6 out of 10
Excellent
(25 reviews)
  • 20 sq m
  • Hill view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Sofa King Room, Non Smoking

Premium bedding, desk, blackout curtains, soundproofing

Superior Sofa King Room, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Sofa King Room, Non Smoking (For 1 Adult)

Premium bedding, desk, blackout curtains, soundproofing

Superior Sofa King Room, Non Smoking (For 1 Adult)

8.0 out of 10
Very good
(4 reviews)
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Room, Non Smoking (Sofa King)

Premium bedding, desk, blackout curtains, soundproofing

Executive Room, Non Smoking (Sofa King)

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Wide-Desk Double Room, Non Smoking (For 1 Adult)

Premium bedding, desk, blackout curtains, soundproofing

Wide-Desk Double Room, Non Smoking (For 1 Adult)

8.4 out of 10
Very good
(14 reviews)
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Sofa Double Room, Non Smoking

Premium bedding, desk, blackout curtains, soundproofing

Superior Sofa Double Room, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Sofa Twin Room, Non Smoking (For 1 Adult)

Premium bedding, desk, blackout curtains, soundproofing

Superior Sofa Twin Room, Non Smoking (For 1 Adult)

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Hill view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Sofa Double Room, Non Smoking (For 1 Adult)

Premium bedding, desk, blackout curtains, soundproofing

Superior Sofa Double Room, Non Smoking (For 1 Adult)

8.6 out of 10
Excellent
(11 reviews)
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

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About the area

Matsuyama

With a stay at Candeo Hotels Matsuyama Okaido, you'll be centrally located in Matsuyama, a 3-minute drive from Dogo Onsen and 9 minutes from Setonaikai National Park. .This hotel is 0.2 mi (0.4 km) from Akiyama Brothers Birthplace and 0.4 mi (0.6 km) from Matsuyama Castle Ropeway.

What's nearby

  • Saka no Ue no Kumo Museum - 1 min walk - 0.2 km
  • Matsuyama Castle Ropeway - 6 min walk - 0.5 km
  • Matsuyama Castle - 11 min walk - 1.0 km
  • Dogo Onsen - 3 min drive - 2.5 km
  • Shiki Memorial Museum - 3 min drive - 2.5 km

Getting around

  • Matsuyama Kume Station - 5 min drive
  • Dogo Onsen Tram Stop - 8 min drive
  • Matsuyama Airport (MYJ) - 18 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪麺鮮醤油房 周平 (Syuhei) - ‬1 min walk
  • ‪びいどろ - ‬1 min walk
  • ‪蔵木 - ‬1 min walk
  • ‪まろ - ‬1 min walk

About this property

Candeo Hotels Matsuyama Okaido

Hotel with a bar, near Dogo Onsen
Candeo Hotels Matsuyama Okaido offers 215 air-conditioned accommodations with slippers and hair dryers. Beds feature premium bedding. 40-inch LCD televisions come with digital channels.

Bathrooms include bidets and complimentary toiletries. This Matsuyama hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 215 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and shopping on site.
Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 1,430 for children
  • A bar/lounge

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 13 floors
  • Built in 2015
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 1980 for adults and JPY 1430 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Candeo Hotels Matsuyama Okaido Hotel
Candeo Hotels Okaido Hotel
Candeo Hotels Matsuyama Okaido
Candeo Hotels Okaido
Candeo Hotels Matsuyama Okaido Hotel
Candeo Hotels Matsuyama Okaido Matsuyama
Candeo Hotels Matsuyama Okaido Hotel Matsuyama

Reviews

Candeo Hotels Matsuyama Okaido Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 541 out of 1005 reviews
Rating 8 - Good. 338 out of 1005 reviews
Rating 6 - Okay. 74 out of 1005 reviews
Rating 4 - Poor. 33 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

Reviews

6/10 Okay

MARIKO

Stayed 2 nights in Jun 2025

10/10 Excellent

Heekyoung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Young ae

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
창문을 열 수 없어 공기 환기가 안 된느 것이 아쉬운 점입니다.
Stayed 2 nights in Jun 2025

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Sabine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location, convenient traffic

Stayed 3 nights in May 2025

10/10 Excellent

Shuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Miho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great hotel to stay. Breakfast was great, too!
Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to a mile long covered shoppkng street that contects to another covered street that ends at the local train station. On the street with a street ca that goes to Dogo Onsen,Castle is a short walk away to take the cable car. Breakfast was good, had a mens and womens onsen. The front desk is on the top floor. Our room was quiet
Stayed 3 nights in May 2025

8/10 Good

Ayumu

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast buffet is great, but access to the property by car is extremely inconvenient!
Stayed 1 night in May 2025

10/10 Excellent

CHINUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

CHOONGHYEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

MIYANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jingwei

Stayed 1 night in Apr 2025

10/10 Excellent

hitomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is wide and clean. I stayed very comfortable. I will use this hotel next time. I have already booked for next stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Gayoung

Stayed 1 night in Apr 2025

10/10 Excellent

Yang Wook

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

NaHye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ただ夜寝るだけなら良いと思います

立地はとても良いので夜部屋に帰って寝るだけなら良いホテルだと思います。 ただお部屋で快適に過ごしたい方は、諦めた方が良いです。 ネトフリなどのサブスクなし、部屋にグラスなし（洗面台にはあり）、バスルームにゴミ箱無し、備え付けの水もなし、クローゼットもなし、セキュリティーボックス無し。 ただ、フロントのスタッフもお掃除の方も良い方で、とても行き届いていてとてもありがたかったです。 出張などにはとても向いてます。
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities

シャワーカーテンのニオイ

開設当初から何度も利用していますが、ここ数年はシャワーカーテンのニオイがひどいと思います。生乾きのニオイが浴室外にも広がって、客室内に充満します。バスタブ上部の溢れ防止用排水口の黒カビもひどく、清掃後のベッドやバスタブにも髪の毛が残っていたりと、周辺のホテルと比較して清掃のレベルは良くないです。 最近は利用者からオファーしなければ客室清掃を受けられないホテルが増えていますが、こちらのホテルはオファーなしでも毎日ルームメイクをしてくれるのはありがたいです。 客室照明は暗めです。 最上階の大浴場はガラス面が広くて開放的です。露天風呂もあり、好んで利用させて頂いています。 フロントが最上階にあるので、エレベーターが込み合う時間帯にチェックアウトをする際は時間の余裕を持っておく方が良いと思います。
Stayed 2 nights in Mar 2025

10/10 Excellent

YOHEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

kyunghee

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Eunjoo

Stayed 2 nights in Mar 2025

10/10 Excellent

YOUNGGEUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Pablo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really well located, near the city's shopping district. The rooms are very comfortable and clean. The staff is very friendly, and breakfast is delicious. The bath is really nice, and the view of the city is beautiful. I will definitely consider returning to this hotel if I get the chance.
Stayed 3 nights in Mar 2025