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Western House Hotel

4.0 star property

Photo gallery for Western House Hotel

Terrace/patio
Fountain
Executive Double Room, 1 Bedroom
Property entrance
Lobby lounge, garden views, open daily

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
Craigie Road, Ayr, Scotland, KA8 0HA
  • Ayr Racecourse
    ‪1 min walk‬
  • Ayr Town Hall
    ‪13 min walk‬
  • Ayr Beach
    ‪3 min drive‬
  • Glasgow (PIK-Prestwick)
    ‪7 min drive‬

Room options

View all photos for Executive Double Room, 1 Bedroom

Executive Double Room, 1 Bedroom

Executive Double Room, 1 Bedroom

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room, 1 Bedroom, Annex Building

Standard Double or Twin Room, 1 Bedroom, Annex Building

Standard Double or Twin Room, 1 Bedroom, Annex Building

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the area

Ayr

Located in Ayr, Western House Hotel is a 1-minute drive from Ayr Racecourse and 7 minutes from Robert Burns Birthplace Museum. .This hotel is 1.7 mi (2.8 km) from Ayr Beach and 3 mi (4.8 km) from Prestwick Golf Club.

What's nearby

  • Ayr Racecourse - 1 min walk - 0.0 km
  • Ayr Town Hall - 13 min walk - 1.2 km
  • Ayr Beach - 3 min drive - 1.7 km
  • Brig O'Doon - 7 min drive - 5.2 km
  • Heads of Ayr Farm Park - 9 min drive - 7.4 km

Getting around

  • Ayr Station - 13 min walk
  • Glasgow (PIK-Prestwick) - 11 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Harley's - ‬13 min walk
  • ‪Caffè Nero - ‬13 min walk
  • ‪Costa Coffee - ‬13 min walk
  • ‪Subway - ‬11 min walk

About this property

Western House Hotel

Victorian hotel with free valet parking and a 24-hour front desk
Western House Hotel offers 49 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Select Comfort beds feature premium bedding. Televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 49 guestrooms. Your Select Comfort bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This Victorian hotel also features concierge services, wedding services, and a fireplace in the lobby.
Enjoy Modern European cuisine at Jockey Club Restaurant, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Guests may use a ferry terminal shuttle for a surcharge, and free valet parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge.
Jockey Club Restaurant - Overlooking the garden, this fine-dining restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Lounge Bar - Overlooking the garden, this lobby lounge specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: GBP 15 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Jockey Club Restaurant
  • Lounge Bar

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1909
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 for adults and GBP 5.00 for children
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

We should mention

Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Western House Ayr
Western House Hotel
Western House Hotel Ayr
Western Hotel Ayr
Western House Hotel Ayr, Scotland
Western House
Western House Hotel Ayr
Western House Hotel Ayr
Western House Hotel Hotel
Western House Hotel Hotel Ayr

Western House Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 636 out of 889 reviews
Rating 8 - Good. 182 out of 889 reviews
Rating 6 - Okay. 47 out of 889 reviews
Rating 4 - Poor. 13 out of 889 reviews
Rating 2 - Terrible. 11 out of 889 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Martin

A beautiful hotel in a lovely location, adjacent to the racecourse. Staff were friendly and helpful. The Scottish Breakfast was wonderfully cooked and beautifully presented. My only ‘complaint’ (if that’s what it is!) is that the portion presented to me may have been over generous! A wonderful experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay but the room doors do bang a lot

Breakfast brilliant Banging doors in the outside annexe, not so good iPad at check in…..rubbsh
Stayed 1 night in Mar 2025

10/10 Excellent

George

Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Beautiful hotel situated right next to the racecourse. Staff were all pleasant, polite and helpful, we will definitely be back
Stayed 1 night in Mar 2025

2/10 Terrible

James

Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Lovely Hotel

Lovely hotel, staff very helpful and friendly. Food was delicious. The only thing I could fault, was didn’t get a very good nights sleep due to the noise in the room, think it was down to the wind, felt like I hadn’t been to bed all night!
Stayed 2 nights in Feb 2025

10/10 Excellent

gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort

55 year anniversary

Stayed 3 nights in Feb 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we encountered were top class. We were greeted professional and warmly, the bar team were friendly and the 2 ladies looking after breakfast bang on the money...good people. Room was spacious. Very much like The Western House Hotel, Ayr
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

BARBARA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service
The only downside is there is no fridge, either than that it was a lovely place to stay and would stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

We’ve stayed here a few times over the years and it never disappoints and the staff are so welcoming, they are a credit to the hotel. It was a flying visit sadly, hopefully next time we can stay longer. We were upgraded on arrival which was a lovely surprise.
Stayed 1 night in Dec 2024

10/10 Excellent

Mr Brian John

Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, lovely staff and excellent breakfast Highly recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy

Great everything I expected
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service

Needs an update!

Positive- Nice sraff and wonderful breakfast Negative- Mattress was awful and i just dis not sleep. Dont stay in the outdoor rooms, all you hear is other guests coming and going!
Stayed 1 night in Nov 2024