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Hilton Garden Inn Cleveland East/Mayfield Village

3.0 star property

Photo gallery for Hilton Garden Inn Cleveland East/Mayfield Village

Relax in our inviting lobby, featuring a comfortable seating area, refreshment station, and beautiful greenery.
Relax and socialize in our spacious lobby, featuring a central buffet and comfortable seating areas.
Experience a calm and inviting space with a large curtain, two tables, and framed artwork.
Experience the welcoming entrance of this Hilton Garden Inn, featuring a central entrance flanked by two wings and a pitched roof.
Enjoy a classic stay with a large window offering views of the outdoors, a fireplace, and comfortable seating.

Popular amenities

  • Breakfast available
  • Hot tub
  • Room service
  • Bar
  • Pet-friendly
  • Pool

Explore the area

Map
700 Beta Dr, Mayfield, OH, 44143
  • Cleveland Clinic - Hillcrest Hospital
    ‪4 min drive‬
  • Legacy Village
    ‪9 min drive‬
  • Cleveland Clinic
    ‪22 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite, One King Bed, Accessible

Suite, One King Bed, Accessible | Living area

Suite, One King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed

9.0 out of 10
Wonderful
(30 reviews)
  • Sleeps 3
  • 1 King Bed

One King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

One King Bed, Non-Smoking, Roll In Shower

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed

One King Bed | Living area

One King Bed

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

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About the area

Mayfield

With a stay at Hilton Garden Inn Cleveland East/Mayfield Village in Mayfield, you'll be in the business district, within a 15-minute drive of Lake Erie and North Chagrin Reservation. .This hotel is 11.5 mi (18.5 km) from Cleveland Clinic and 9.5 mi (15.3 km) from Case Western Reserve University.

What's nearby

  • Cleveland Clinic - Hillcrest Hospital - 4 min drive - 4.3 km
  • StoneWater Golf Club - 5 min drive - 3.6 km
  • Legacy Village - 9 min drive - 9.9 km
  • Cleveland Clinic - 22 min drive - 20.0 km
  • Case Western Reserve University - 22 min drive - 19.9 km

Getting around

  • Green Road Station - 12 min drive
  • Cleveland Station - 24 min drive
  • Cleveland Hopkins International Airport (CLE) - 33 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Winking Lizard Tavern - ‬4 min drive
  • ‪Wendy's - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬15 min walk

About this property

Hilton Garden Inn Cleveland East/Mayfield Village

Suburban hotel with area shuttle service and a fitness center
Hilton Garden Inn Cleveland East/Mayfield Village offers 128 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mayfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 128 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 mi.
Satisfy your appetite for dinner at The Garden Grill & Bar, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to noon for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Mayfield? This hotel has 6630 square feet (597 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
The Garden Grill & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 6:30 AM to noon for a fee: USD 7 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden Grill & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference centre (6,630 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 7 for adults and USD 7 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Cleveland East/Mayfield Village
Hilton Garden Inn Cleveland Village
Hilton Garden Inn Cleveland Village Hotel
Hilton Garden Inn Cleveland Village Hotel East/Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garn Cleveland Mayfiel
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield

Hilton Garden Inn Cleveland East/Mayfield Village Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 485 out of 934 reviews
Rating 8 - Good. 281 out of 934 reviews
Rating 6 - Okay. 90 out of 934 reviews
Rating 4 - Poor. 41 out of 934 reviews
Rating 2 - Terrible. 37 out of 934 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with group

Not a Hilton

The place was not a Hilton, lady at front desk was unpleasant about switching my room due to view, luckily she went home and the gentleman came over and helped me, this was three hours later. Pool needs attention and my bathroom had vomit under the sink and rust on bathroom light fixtures. Seriously, you charge $100+ a night and you deliver a mess to people. I do want to say the bartender was truly a delight and the next morning he was the cook and once again truly a delight.
Stayed 1 night in Apr 2025

6/10 Okay

Eve

Stayed 2 nights in Apr 2025

6/10 Okay

william

Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've stayed here on several occasions and the staff has always been friendly and courteous. I will stay here again the next time I'm in the Mayfield Heights area for work.
Stayed 2 nights in Apr 2025

10/10 Excellent

Freda

Travelled with partner
Liked: Staff & service
Everything was fine but needs some refurbishing. Looks old. Carpet needs replacing
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and friendly

Very clean throughout. Staff was very friendly. And the continental breakfast was a great value.
Stayed 1 night in Apr 2025

6/10 Okay

Mariah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice Pool Broken Hot Tub

Where do I start it was fine when we check in but this morning when it was breakfast time I was unfortunately told we needed a voucher or have to pay out of pocket I had two rooms which bought same time but only one had 2 breakfast vouchers when it’s 6 of us so now I was stuck paying for everyone else’s meal which is crazy because why wasn’t that brought to my attention when I checked in the first day, I just don’t like how they work but other than that my kids had a good time in the pool but definitely not coming back also asked for late check out they agreed then gets a nasty phone call from front desk saying it’s time to go like I didn’t call down there to ask for a 1pm check out but unfortunately, the rude lady on the phone said it was time to go now which was 12 PM 1st time there last time there.. but y’all enjoy
Stayed 1 night in Apr 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was ok. The hotel was a little outdated and the beds were very squeaky, just sitting on them.
Stayed 1 night in Mar 2025

10/10 Excellent

Molly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was incredibly friendly, helpful and accommodating— they really made the stay
Stayed 1 night in Mar 2025

6/10 Okay

Robert

Bar wasn’t open 👎
Stayed 2 nights in Mar 2025

6/10 Okay

Nancy

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Not at all satisfied

We booked this hotel specifically for the pool and hot tub. At check in, we asked where the pool was and she gave directions without mentioning that the hot tub was empty and the pool was filthy, freezing cold and obviously had not been I use for quite some time. There was a gross bandage and clump of black hair floating in the cold and dirty pool. We went back to our room took our bathing suits off and listened to a 3year old cry for an hour because we couldn’t swim. The staff seemed nonexistent and when I did get someone to check us in she was not friendly.
Stayed 1 night in Mar 2025

6/10 Okay

Bwana

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
No restaurant or bar on a Saturday night and the pool was too cold
Stayed 1 night in Mar 2025

8/10 Good

Kevin Dean

Stayed 2 nights in Mar 2025

10/10 Excellent

Teri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!!

It was a work trip. I love not leaving the hotel for dinner. The menu was rather limited and I'm gluten free but Reynard, the server, helped me sift through. Gotta say the chicken wings and Ceasar salad were perfect!
Stayed 1 night in Mar 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Travelled with family
Stayed 1 night in Feb 2025

2/10 Terrible

Sorivel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lobby looked a mess and the pool wasn’t functional
Stayed 1 night in Feb 2025

8/10 Good

Tonya

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this one because it showed a hot tub, but the hot tub was broke. They said it has been for years. And they tried to get 3rd party sites too stop advertising it. Also breakfast is not included. Items extra. But it is a nice hotel and rooms were good.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except the AC unit in the room was incredibly loud upon startup - woke me up every time it kicked on
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Francis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was really nothing notable near the hotel. But hotel was very nice, staff friendly and helpful.
Stayed 2 nights in Oct 2024

6/10 Okay

Natalie

Travelled with family
Liked: Staff & service, property conditions & facilities
The staff are great! Very responsive and helpful. The property really needs updating, especially the rooms. The lighting in the rooms is also really poor.
Stayed 2 nights in Jan 2025

4/10 Poor

Judy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
HVAC in room was not working properly. Temps in teens outside. Notified front desk.
Stayed 1 night in Jan 2025

10/10 Excellent

JASON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025