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El Cid Castilla Beach Hotel

3.5 star property

Photo gallery for El Cid Castilla Beach Hotel

Exterior
Interior detail
2 bars/lounges, swim-up bar
4 restaurants, breakfast, lunch, dinner served; international cuisine
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Room service

Explore the area

Map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110
  • El Cid Country Club Golf Course
    ‪17 min walk‬
  • Cerritos Beach
    ‪4 min drive‬
  • Mazatlán Aquarium
    ‪8 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Ocean View Elite Golf Experience

View from room

Ocean View Elite Golf Experience

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Ocean View

View from room

Room, Ocean View

8.0 out of 10
Very good
(19 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Elite

View from room

Ocean View Elite

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Pool View

View from room

Room, Pool View

7.0 out of 10
Good
(35 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Mazatlán

With a stay at El Cid Castilla Beach Hotel in Mazatlán (Zona Dorada), you'll be a 2-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlán Aquarium. .This beach resort is 3.9 mi (6.3 km) from Cerritos Beach and 4.9 mi (7.9 km) from Plaza Machado.
View more Resorts in MazatlánOpens in a new window

What's nearby

  • Punta Camaron Beach - 14 min walk - 1.1 km
  • El Cid Country Club Golf Course - 17 min walk - 1.4 km
  • The Mazatlan Malecón - 3 min drive - 2.3 km
  • Cerritos Beach - 4 min drive - 3.1 km
  • Mazatlán Aquarium - 8 min drive - 5.0 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 32 min drive

Restaurants

  • ‪Los Arcos - ‬4 min walk
  • ‪Villa Italia - ‬1 min walk
  • ‪Rico's Café Zona Dorada - ‬4 min walk
  • ‪La Casa Club el Cid - ‬6 min walk
  • ‪Bar el LOBY - ‬1 min walk

About this property

El Cid Castilla Beach Hotel

Family-friendly beachfront location with outdoor pool
El Cid Castilla Beach Hotel offers 500 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.
Stay in one of 500 guestrooms featuring flat-screen televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional amenities at this resort include concierge services, babysitting (surcharge), and an arcade/game room. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at LA ALHAMBRA RESTAURANT, one of the resort's 4 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the swim-up bar or one of the 2 bars/lounges.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
LA ALHAMBRA RESTAURANT - This beachfront buffet restaurant specializes in international cuisine and serves breakfast and lunch.
EL ALCAZAR - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
LA PERGOLA - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service is available.

All-inclusive details

All-inclusive room rates at El Cid Castilla Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle
  • Parking on site (MXN 70 per day)

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • EL ALCAZAR
  • LA ALHAMBRA RESTAURANT
  • LA PERGOLA

Things to do

  • 27-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Personal motorised watercraft
  • Playground
  • Shopping
  • Tennis

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • On the beach
  • On the waterfront
  • Pool umbrellas

Full-service spa

  • Massage

Accessibility

  • Lift

More

  • 17 floors
  • 3 buildings
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 150.0 per day
Cribs (infant beds) are available for MXN 150.0 per day

Payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 320 per person (one-way)
  • Self parking fee: MXN 70 per day
  • Crib (infant bed) fee: MXN 150.0 per day
  • Rollaway bed fee: MXN 150.0 per day
  • Administrative fee: MXN 310 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Castilla Beach
Castilla El Cid
El Cid Castilla
El Cid Castilla Beach
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Hotel
Hotel El Cid Castilla
Hotel El Cid Castilla Beach
El Cid Castilla Mazatlan
El Cid Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Beach Hotel Resort
El Cid Castilla Beach Hotel Mazatlán
El Cid Castilla Beach Hotel Resort Mazatlán

El Cid Castilla Beach Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 395 out of 1009 reviews
Rating 8 - Good. 272 out of 1009 reviews
Rating 6 - Okay. 177 out of 1009 reviews
Rating 4 - Poor. 83 out of 1009 reviews
Rating 2 - Terrible. 82 out of 1009 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Fernando

Business traveller, Travelled with partner
It was very noisy at night people knocking at our door the staff there did nothing to tell people to keep it down due to guest. These did no only happen one it happen 3 nights in a roll. My experience was terrible staying there I would not recommend it any on my staff. I stayed in other place in the are much nicer place to stay.
Stayed 2 nights in May 2025

10/10 Excellent

Kelly

Stayed 8 nights in Apr 2025

10/10 Excellent

Olga

Liked: Amenities
💯
Stayed 4 nights in Apr 2025

10/10 Excellent

Ana Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, de verdad que el trato de cada uno del personal es muy humano y amigable, la comida y variedad muy buenas. Los shows en la pérgola muy buenos, igual que las actividades en el día y los jueguitos para niños. El único pero sería el tema de que no hay wifi más que para 2 equipos y nunca pudimos accesar, pero es lo único que vi que podría mejorar. Sin duda regresaré al mismo lugar
Stayed 3 nights in Apr 2025

8/10 Good

Everardo

Travelled with family
Liked: Amenities
Didn’t like alcohol drinks option with the All Inclusive and food options between 11:00 and 1700 hrs
Stayed 4 nights in Apr 2025

2/10 Terrible

Jaime

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Hubo recargo oculto que expidia no me informo tube que pagar 740 pesos por cargos que pagar expidia nunca menciono al momento de la reservacion. No recomiendo expidia ni el personal de la administración del hotel, también la limpieza no es muy buena
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the golf club is across the road. The staff are very friendly. Amazing views of the ocean. So many activities on location and off. I’ll go back and recommend it. All inclusive or go eat out.
❤️💃🏽🕺🏿
I feel safe
Get out there
Stayed 4 nights in Apr 2025

6/10 Okay

Manolo Jose

Liked: Staff & service
For paying exclusive package not worth it. Food quality was poor like high school cafeteria. Will never do that again
Stayed 9 nights in Apr 2025

6/10 Okay

Janice, Edmonton

Travelled with group
Disliked: Amenities, property conditions & facilities
Had to walk to restaurant or pay for a taxi. Staff was not verty friendly at the front desk
Stayed 7 nights in Mar 2025

8/10 Good

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The fact that wifi wasn’t included ..was a huge disappointment …(been in many hotels and wifi has always been included) …when asked about the airport shuttle we were told there wasn’t one … only later to be told the night before we left you had to book two days in advance ??? -Housekeeping staff was very friendly and did great work cleaning our room - Beds and linen were very clean and comfortable
Stayed 14 nights in Mar 2025

10/10 Excellent

kailee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. Service of employees was exemplary. Roooms were fine - nothing fancy. Great inexpensive family vacation.
Stayed 6 nights in Mar 2025

6/10 Okay

Tracy, Bean Station

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything
Stayed 3 nights in Apr 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
✨✨✨
Stayed 3 nights in Apr 2025

8/10 Good

Abby-May

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2025

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at El Cid. We booked through Expedia and were treated extremely well during our stay. There are different colored wristbands and our wristband afforded us to go to any restaurant, and even order off a menu at the ala carte restaurants, and have top shelf liquor. Room came with robes and slippers for an extra touch. We truly enjoyed the upgrade to an oceanfront room and enjoyed sitting on the deck and listening to the waves. Very convenient location with ability to walk to many place, or getting a taxi was very easy. We will definitely recommend El Cid and plan to come back in the future.
Stayed 6 nights in Mar 2025

10/10 Excellent

Sandra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favourite place to stay 😃 Been going for 42yrs and after our house sold this is my place to always stay
Stayed 7 nights in Feb 2025

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Included drinks and buffet were okay. Speciality restaurants were amazing Daniela went out of her way to assist as did the wait staff at El Patio.
Stayed 7 nights in Mar 2025

8/10 Good

Colleen Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool staff and dining staff (especially in the buffet) were very good. I was a little disappointed that we couldn’t really “play” at the other El Cid resorts. I found the public washrooms were not as clean as I would have expected. The food at the Argentinian restaurant was fabulous.
Stayed 7 nights in Mar 2025

8/10 Good

Melissa Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 5 nights in Mar 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids!! Food options are great, especially breakfast. Every employee was helpful. Loved the little shops located inside the hotel.
Stayed 5 nights in Mar 2025

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, amenities
Honestly such an amazing resort, the staff were incredible, inviting and wonderful. The pool areas were family friendly and so beautiful. The experience was beyond amazing
Stayed 3 nights in Mar 2025

10/10 Excellent

Linnea

Travelled with partner
Liked: Amenities, property conditions & facilities
The resort is very clean and the view of the ocean is amazing. The food for the buffets was about average for a resort buffet. We had plenty of walkable options for amazing food. The cleanliness was amazing. The staff was always willing to help with whatever you needed. Definitely will be going back again
Stayed 9 nights in Mar 2025

10/10 Excellent

Farrah F

Stayed 4 nights in Mar 2025

8/10 Good

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025