See all properties
Save

Viaggio Resort Mazatlán

4.5 star property

Photo gallery for Viaggio Resort Mazatlán

3 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers
Point of interest
View from room
On the beach
3 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
  • All-inclusive

Explore the area

Map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • El Cid Country Club Golf Course
    ‪17 min walk‬
  • Mazatlán Aquarium
    ‪7 min drive‬
  • Cerritos Beach
    ‪13 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View

  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Varali Grand Hotel

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1300)
The price is NZ$172
for 1 room
includes taxes & fees
17 May - 18 May
Varali Grand Hotel

About the area

Mazatlán

With a stay at Viaggio Resort Mazatlán in Mazatlán (Zona Dorada), you'll be within a 5-minute drive of The Mazatlan Malecón and El Cid Country Club Golf Course. .This beach resort is 2.5 mi (4 km) from Playa Norte and 2.8 mi (4.5 km) from Mazatlán Aquarium.
View more Resorts in MazatlánOpens in a new window

What's nearby

  • El Cid Country Club Golf Course - 17 min walk - 1.5 km
  • The Mazatlan Malecón - 2 min drive - 2.0 km
  • Mazatlán Aquarium - 7 min drive - 4.6 km
  • Mazatlan International Center - 8 min drive - 6.7 km
  • Cerritos Beach - 13 min drive - 6.4 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Carl's Jr. - ‬4 min walk
  • ‪Go Roll - ‬4 min walk
  • ‪Villa Italia - ‬1 min walk
  • ‪Rico's Café Zona Dorada - ‬2 min walk
  • ‪La Casa Club el Cid - ‬6 min walk

About this property

Viaggio Resort Mazatlán

Luxury resort on the beach, with 3 outdoor pools
Viaggio Resort Mazatlán offers 291 accommodations with laptop-compatible safes and hair dryers. 65-inch Smart televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 291 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including a complimentary water park and a fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Main Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This resort has 3 meeting rooms available for events. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Main Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Al Fresco Restaurant - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Pool Bar - This poolside bar specializes in seafood and serves lunch and light fare. Open daily.
Caffenio Coffee Bar - Overlooking the ocean and pool, this lobby lounge specializes in American cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Viaggio Resort Mazatlán are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Caffenio Coffee Bar
  • Main Restaurant
  • Pool Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Highchair
  • In-room babysitting
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500.0 per night
Cribs (infant beds) are available for MXN 300.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 979 out of 1484 reviews
Rating 8 - Good. 321 out of 1484 reviews
Rating 6 - Okay. 111 out of 1484 reviews
Rating 4 - Poor. 42 out of 1484 reviews
Rating 2 - Terrible. 31 out of 1484 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Stayed 4 nights in Jan 2025

2/10 Terrible

Amber

Travelled with family
Disliked: Staff & service, property conditions & facilities

Do Your Homework!

Review of Viaggio Resort Mazatlán If you're an American traveler who isn’t fluent in Spanish, this resort might not be the best choice. I recently stayed here, with my 24 year old daughter, in January 2025. Our stay at Viagio Resort Mazatlán was underwhelming, and I cannot recommend it. First, the advertising for this resort is misleading. They claim there are three restaurants on-site, but in reality, there is only one buffet. The outside pool Cafe served up a limited menu which included hotdogs, hamburgers. And the Cafe menu had the old deserts and some wrapped dry sandwhiches. While the food on Thursday through Sunday at the buffet was fresh and varied, it was clear during the rest of the week that leftovers were being reused, and the selection was sparse. On Friday nights you can sign up for Italian night, which was great and Saturday night you can sign up for Grill night but you have to do that ahead of time. We only knew by reading reviews. They did not tell us at check in. Keep in mind on Mondays (maybe other days too but we saw only Monday with this) the resort sells day passes to cruise ship visitors, which causes the pool area to become overcrowded and chaotic. But that was fine because the pool was freezing cold. Housekeeping was another major disappointment. Towels provided were flimsy and worn, and service quality seemed heavily dependent on tipping. If you don’t tip generously, you can expect subpar cleaning and essentials like tissues to go unreplenish
Stayed 8 nights in Jan 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s away from the street but yet easy access to everything..
Stayed 14 nights in Jan 2025

8/10 Good

Jeff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok. food ok
Stayed 8 nights in Dec 2024

10/10 Excellent

Angelica M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H
Stayed 8 nights in Dec 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the family environment
Stayed 8 nights in Dec 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stayed at and offered great value for a beach front property. The buffet offered traditional Mexican food that was exceptional in quality and freshness. The facility was well maintained, the rooms were spacious and the ocean view was worth every penny spent to experience a truly beautiful Mazatlan sunset! Highly recommended.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The amenities are a pool, coffee shop, buffet and drinks are included if you pay for the all inclusive package. Most drinks are free but just a warning they only use cheap liquor in the drink package. If you would like higher quality liquor that is not included in the package. I highly recommend staying here
Stayed 7 nights in Dec 2024

10/10 Excellent

Mireya, San Jose

Stayed 3 nights in Dec 2024

8/10 Good

Lizzy

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, ocean view (if you choose that option) and, clean. One odd thing that happened was, I had ordered a McCallan drink at their small Cafe. They didn’t have a price for it so they asked for our room number to charge the card on file. We left it at that. Since I had gone with about 24 other people, staying in different rooms, once we got back that same night they asked almost all my family and friends staying at the hotel, if they knew me, in order to charge me for that one drink. I understand I have to pay. I had 0 problems with that but, to ask an almost entire group of people if they knew me and to tell them why? A little unprofessional and invasive. A quick call to the room, a note OR at checkout, would’ve been a better way to communicate that matter.
Stayed 3 nights in Dec 2024

10/10 Excellent

Eliseo

Liked: Cleanliness
Super amables ,exelente ubicacion.
Stayed 3 nights in Jan 2025

10/10 Excellent

Liliana

Stayed 6 nights in Dec 2024

10/10 Excellent

Liliana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay, I think they could keep more towels in the room so you don’t have to keep calling, just to be prepared for those who do not always wish to have the room cleaned
Stayed 8 nights in Dec 2024

8/10 Good

Resty

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Ideal for couples, families, and travelers seeking a relaxing getaway. Excellent for those wanting a mix of leisure and adventure. Provided entertainment for guests which was a bonus. Staff are nice and welcoming.
Stayed 3 nights in Dec 2024

10/10 Excellent

Aurora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location for shopping and for restaurants
Stayed 5 nights in Dec 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort! 100/10 would recommend!
Stayed 10 nights in Dec 2024

10/10 Excellent

Fatima Sison

Travelled with family, Travelled with partner
Highly recommended! We had a good time and experience at this resort. Good buffet, good food selections, drinks are great as well. Will definitely come back to this resort.
Stayed 5 nights in Dec 2024

8/10 Good

Bryce

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like everything about the property the only thing I'm little disapointed is with the staff around the pool,snacks area I stayed 4 days and the first day I was having a drink by the pool and asked to one of the staff guys for a menu he brought one menu to me and left and never came back to ask if we needed something,it wast untill my last day of stay when I was drinking by the beach and I had a group of music playing some songs for me that's when finaly someone from staff came to check and ask what I was drinking and if I needed something,I feel like that's profilng just because they see you young or some they don't like to serve you,meanwhile in the restaurant area avery time we came to eat we had someone asking what are we drinking and checking on us,people in restaurant 10/10,front desk staff 10/10 Btw I stayed all inclusive
Stayed 3 nights in Dec 2024

10/10 Excellent

Diana

Travelled with partner
Loved everything about it. Very clean and beautiful
Stayed 3 nights in Dec 2024

6/10 Okay

Dawn Marie

Liked: Cleanliness
Rooms are nice but the “city view” was of dumpsters. If you don’t eat meat, good luck! Same fish every meal and most sides have some sort of pork product in them. Majority of staff was rude (especially the females)and non English speaking. Made it hard to ask for assistance. The women in the coffee shop were so rude I never went back. I will say the men serving at the pool were great, as soon as you tip them. Overall I’m disappointed that the reviews weren’t honest and I paid a lot more because I trusted them.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sean

Stayed 1 night in Dec 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location was ideal for our explorarion of the city
Stayed 3 nights in Dec 2024

10/10 Excellent

Jessica, Aurora

Stayed 3 nights in Nov 2024