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Viaggio Resort Mazatlán

4.5 star property

Photo gallery for Viaggio Resort Mazatlán

3 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers
Daily buffet breakfast (MXN 359 per person)
Deluxe Double Room, 1 King Bed, Ocean View
Poolside bar
3 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • All-inclusive

Explore the area

Map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • El Cid Country Club Golf Course
    ‪17 min walk‬
  • Cerritos Beach
    ‪5 min drive‬
  • Mazatlán Aquarium
    ‪7 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View

  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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Exterior

Varali Grand Hotel

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  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1469)
The price is NZ$105
for 1 room
includes taxes & fees
1 Jul - 2 Jul
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About the area

Mazatlán

With a stay at Viaggio Resort Mazatlán in Mazatlán (Zona Dorada), you'll be within a 5-minute drive of The Mazatlan Malecón and El Cid Country Club Golf Course. .This beach resort is 2.5 mi (4 km) from Playa Norte and 2.8 mi (4.5 km) from Mazatlán Aquarium.
View more Resorts in MazatlánOpens in a new window

What's nearby

  • El Cid Country Club Golf Course - 17 min walk - 1.5 km
  • The Mazatlan Malecón - 2 min drive - 2.0 km
  • Cerritos Beach - 5 min drive - 3.5 km
  • Mazatlán Aquarium - 7 min drive - 4.6 km
  • Mazatlan International Center - 8 min drive - 6.6 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Carl's Jr. - ‬4 min walk
  • ‪Go Roll - ‬4 min walk
  • ‪Villa Italia - ‬1 min walk
  • ‪Rico's Café Zona Dorada - ‬2 min walk
  • ‪La Casa Club el Cid - ‬6 min walk

About this property

Viaggio Resort Mazatlán

Luxury resort on the beach, with 3 outdoor pools
Viaggio Resort Mazatlán offers 291 accommodations with laptop-compatible safes and hair dryers. 65-inch Smart televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 291 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including a complimentary water park and a fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Main Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This resort has 3 meeting rooms available for events. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Main Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Al Fresco Restaurant - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Pool Bar - This poolside bar specializes in seafood and serves lunch and light fare. Open daily.
Caffenio Coffee Bar - Overlooking the ocean and pool, this lobby lounge specializes in American cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Viaggio Resort Mazatlán are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Caffenio Coffee Bar
  • Main Restaurant
  • Pool Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Highchair
  • In-room babysitting
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500.0 per night
Cribs (infant beds) are available for MXN 300.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1081 out of 1634 reviews
Rating 8 - Good. 347 out of 1634 reviews
Rating 6 - Okay. 121 out of 1634 reviews
Rating 4 - Poor. 49 out of 1634 reviews
Rating 2 - Terrible. 36 out of 1634 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
This is a gem of a hotel. From the moment we checked in, staff was friendly, kind, and accommodating. Check in was at 3PM but they let us into our room at 1PM! Security was top notch and on top of everything! I cannot stress how helpful and handy the staff are. Hotel itself is 10/10. Luxurious, spacious, spotless, and welcoming. Pool areas were amazing and the food was equally as good. Without a doubt my next visit to MZT, I will stay here again. For a new hotel, I would have to say that it tops other luxury hotels in the area.
Stayed 4 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, amenities
Overall, it is a very nice resort. The rooms are modern and those facing the ocean have amazing views. The only negative is that the rooms could benefit from having a small fridge. Out of the three hotels we booked, it was the only one that didn’t have a fridge. Adding a fridge would make this hotel 10/10. We also liked the activities around the pool and the restaurant offered a menu a la carte or a buffet. The coffee shop was a nice touch for those that enjoy an espresso or americano. One thing we think would be beneficial is offering an English menu in the restaurant. Would we recommend the Viaggio, definitely!
Stayed 6 nights in Mar 2025

10/10 Excellent

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 5 nights in Mar 2025

8/10 Good

Geronimo

Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Bianca

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it but for a child not really personally think this hotel is for adults after all I Liked it
Stayed 1 night in Mar 2025

10/10 Excellent

Mario

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable right on the beach

Overall, I enjoyed my stay at this hotel very much.
Stayed 3 nights in Mar 2025

4/10 Poor

Vanetta

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
i did not like that there was no fridge in my room. The banda on the beach was horrible. Not many activities. I am super glad i did not choose the all inclusive option or i would have been very disappointed. The building and rooms were good. Pool staff was great especially Carlos
Stayed 7 nights in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Buenisima
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great and will help you even when you are drunk. Drinks are great and the Banda on the beach is by far my favorite thing about it
Stayed 5 nights in Feb 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Francisico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buen servicio al cliente en todo
Stayed 2 nights in Mar 2025

10/10 Excellent

edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the area of the hotel, walking distance to stores or restaurants. Clean and well maintained.
Stayed 4 nights in Feb 2025

10/10 Excellent

ALMA

Stayed 4 nights in Feb 2025

8/10 Good

Lyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. Clean and well maintained with courteous and helpful staff. However, the constant loud music from the beach was unbearable. 8 am to 10 pm every day, all day, non stop, multiple bands, playing multiple songs while the resort blares its own music. It was not relaxing despite the scenic ocean view.
Stayed 7 nights in Feb 2025

8/10 Good

Gregory, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view room was spectacular and seeing such beautiful sunsets was tip of the iceberg. The only issue we found was there was a band that played in front of the hotel daily that was very loud.
Stayed 3 nights in Feb 2025

8/10 Good

Gregg

Travelled with partner
Liked: Property conditions & facilities
Great bang for $$$$, good location.
Stayed 7 nights in Feb 2025

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel and amenities. We stayed in at the resort as we have toured the city during previous vacations.
Stayed 6 nights in Feb 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to dining out, shopping and night life. This is a beautiful hotel, the rooms are clean and comfy. Enjoyed the entertainment staff at the pool and particulary Jose who was our waiter at the pool. Received superb service from Jose. I will definately return to this property.
Stayed 7 nights in Feb 2025

10/10 Excellent

Claudia America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Christel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel. Great comfortable beds. Pools are heated and you’re right by the beach watching the water and sunsets. Drink and food Pool staff attentive. If you want to rest watching TV, multiple movie channels. We loved our four days there. Close to everything you need!
Stayed 4 nights in Feb 2025

10/10 Excellent

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent value for the price. I highly recommend this place, i had a fantastic stay.
Stayed 4 nights in Feb 2025