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Victoria Palms Inn & Suites

2.5 star property

Photo gallery for Victoria Palms Inn & Suites

Event space with tables, decorative centerpieces, and a high ceiling.
Relax in this inviting living space with a comfortable sofa and armchair, surrounded by a window with a view of the outdoors.
Relax by the rectangular pool surrounded by a white fence and bordered by a red brick edge.
Two single beds with dark headboards and white bedding, a ceiling fan, and a painting of a flower adorn this stylish room.
Stylish hotel with a row of red-roofed buildings, each featuring a central entrance with a canopy, set amidst tall palm trees.

Popular amenities

  • Hot tub
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
600 Kingston Way, Donna, TX, 78537
  • Valley Nature Center
    ‪4 min drive‬
  • Knapp Medical Center
    ‪6 min drive‬
  • Rio Grande Valley Premium Outlets
    ‪10 min drive‬
  • McAllen, TX (MFE-Miller Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Kitchen

View from room

Deluxe Suite, 1 Bedroom, Kitchen

  • 487 sq m
  • Resort view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Suite, 2 Double Beds

View from room

Standard Suite, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 487.0 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

View from room

Executive Room

  • 49 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(13 reviews)
  • 36 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.4 out of 10
Good
(9 reviews)
  • 37.4 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Double Beds with Sofa Bed

View from room

Deluxe Suite, 2 Double Beds with Sofa Bed

7.0 out of 10
Good
(6 reviews)
  • 487 sq m
  • Resort view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Suite

View from room

Standard Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 49 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

View from room

Deluxe Suite

8.0 out of 10
Very good
(4 reviews)
  • 49 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Breakfast included
  • Pet-friendly
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includes taxes & fees
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About the area

Donna

Located in Donna, Victoria Palms Inn & Suites is in the business district, within a 5-minute drive of Cinemark Weslaco Movies 10 and Valley Baptist Micro Hospital Weslaco. .This hotel is 2.3 mi (3.7 km) from Valley Nature Center and 3.5 mi (5.7 km) from Frontera Audubon Society.

What's nearby

  • Valley Nature Center - 4 min drive - 4.2 km
  • Knapp Medical Center - 6 min drive - 6.8 km
  • Tierra Santa Golf Club - 10 min drive - 8.0 km
  • Basilica of Our Lady of San Juan del Valle - 10 min drive - 15.8 km
  • Rio Grande Valley Premium Outlets - 10 min drive - 15.8 km

Getting around

  • Miller Intl. Airport (MFE) - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Whataburger - ‬4 min drive

About this property

Victoria Palms Inn & Suites

Hotel in Donna with a 24-hour front desk and an outdoor pool
Victoria Palms Inn & Suites offers 120 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Donna hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 120 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
You can enjoy a meal at Victoria (Seasonal) serving the guests of Victoria Palms Inn & Suites, or stop in at the snack bar/deli.
Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Donna? This hotel has 1600 square feet (149 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Victoria (Seasonal) - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Victoria (Seasonal)

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station
  • Conference centre (1,600 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • 10 buildings
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 15 to November 15:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed with a deposit of USD 85 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 85 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Victoria Palms
Victoria Palms Donna
Victoria Palms Inn
Victoria Palms Inn Donna
Victoria Palms Hotel
Victoria Palms Inn And Hotel Donna
Victoria Palms Hotel
Victoria Palms Inn & Suites Hotel
Victoria Palms Inn & Suites Donna
Victoria Palms Inn And Hotel Donna
Victoria Palms Inn & Suites Hotel Donna

Victoria Palms Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 493 out of 978 reviews
Rating 8 - Good. 281 out of 978 reviews
Rating 6 - Okay. 104 out of 978 reviews
Rating 4 - Poor. 53 out of 978 reviews
Rating 2 - Terrible. 47 out of 978 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was full of extremely used Furniture and the kitchen utensils were mismatched. Carpet was dirty.
Stayed 1 night in Apr 2025

8/10 Good

Armando

Stayed 2 nights in Apr 2025

10/10 Excellent

Eduardo David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good experience.

The stay was very pleasant, very comfortable, and my children, wife, and I had a lot of fun in the pools. We'll be back soon!
Stayed 2 nights in Apr 2025

6/10 Okay

Gladys

Stayed 3 nights in Apr 2025

10/10 Excellent

Drucilla

Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable
Stayed 1 night in Apr 2025

10/10 Excellent

Esteban

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes I always have an awesome day that I'm gonna rent two more days 😁
Stayed 1 night in Apr 2025

8/10 Good

Dee Dee

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very hard beds, other than that it was a great stay & would go back again!
Stayed 4 nights in Mar 2025

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

It was very nice.The staff was very friendly. The room was clean and comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Ana

Stayed 1 night in Mar 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service
Walking paths were nice. Room was clean, and fresh towels supplied daily to your door.
Stayed 7 nights in Mar 2025

8/10 Good

Ronald W

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Pleasant and affordable

We enjoyed our stay. The wheelchair accessible suite was spacious and code-compliant. However, you REALLY must upgrade at least one pair of the restrooms in the clubhouse to meet current ADA/Texas Accessibility Standards. These requirements have been in effect for 32 years.Don't you think it's about time to address this? Kudos for some of the other ADA upgrades you have made to the property since my visit 2 years ago.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and convenient
Stayed 3 nights in Mar 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice , clean and safe.
Stayed 1 night in Mar 2025

10/10 Excellent

Irene M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our clothes locked up in another room, didn’t have access to the room because the lock of the door broke. Unable to sleep for that night so we lost one day of adventures cuz we had to sleep. Other than that the next days were good. Staff was great, tried everything they could to open the door.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to connect with family but get a personal apartment vibe. We stayed here the night before and loved it so much that we decided to extend our stay one more night and rebooked for one more night. It's an a affordable option that allowed us to stay close to other family members. They have everything you need on site but there are plenty of places to get food or stores to shop in between family visits. We will definitely come back too stay in the near future.

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was quaint, roomy and beautiful scenery!
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only planned to stay for 3 days and added 2 more, the vibe was wonderful, I felt very safe and comfortable, loved the location, staff was very helpful, we will stay there again
Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our favorite

Stay here every time we go to visit family. Never been disappointed. Staff is always friendly and helpful. Rooms have always been near and clean.
Stayed 2 nights in Mar 2025

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They need to change the towels and the sheets they are very old and ripped.
Stayed 1 night in Mar 2025

10/10 Excellent

LeeAn

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying here! It’s beautiful.
Stayed 1 night in Dec 2024

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025