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Doubletree by Hilton Jabal Omar Makkah

4.0 star property

Photo gallery for Doubletree by Hilton Jabal Omar Makkah

Exterior
Lobby
Premium bedding, minibar, in-room safe, desk
Exterior
2 restaurants, breakfast, lunch served; local and international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
Ash Shubaikah Jabal Omar, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪6 min walk‬
  • Place, Souk Al-Khalil
    ‪6 min walk‬
  • Place, Kaaba
    ‪11 min walk‬

Room options

View all photos for Accessible King Room

Premium bedding, minibar, in-room safe, desk

Accessible King Room

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Haram)

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed (Haram)

  • Sleeps 6
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

8.8 out of 10
Excellent
(40 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds

  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds, Bay View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Bay View

7.4 out of 10
Good
(3 reviews)
  • Bay view
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 3

View all photos for Deluxe King Room with Partial Haram View

Premium bedding, minibar, in-room safe, desk

Deluxe King Room with Partial Haram View

  • Sleeps 3

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Exterior
voco Makkah by IHG
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 596 reviews
The price is NZ$121
includes taxes & fees
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About the area

Makkah

With a stay at Doubletree by Hilton Jabal Omar Makkah, you'll be centrally located in Makkah, within a 10-minute walk of As-Haabee Exhibition and Alkhalil Courtyard. .This hotel is 0.4 mi (0.6 km) from Souk Al-Khalil and 0.5 mi (0.8 km) from Great Mosque of Makkah.

What's nearby

  • Great Mosque of Makkah - 6 min walk - 0.5 km
  • Souk Al-Khalil - 6 min walk - 0.5 km
  • King Fahad Gate - 8 min walk - 0.7 km
  • The Clock Towers - 9 min walk - 0.8 km
  • Kaaba - 11 min walk - 0.9 km

Getting around

  • Makkah Station - 12 min drive
  • King Abdulaziz Intl. Airport (JED) - 73 min drive

Restaurants

  • ‪Namq Cafe | نمق كافيه - ‬6 min walk
  • ‪Hyatt Regency Lobby - ‬6 min walk
  • ‪ALBAIK | البيك - ‬8 min walk
  • ‪لحظة كيف - ‬5 min walk
  • ‪Executive Lounge - ‬3 min walk

About this property

Doubletree by Hilton Jabal Omar Makkah

Doubletree by Hilton Jabal Omar Makkah offers 676 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch LED televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 676 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands and a banquet hall. Guests can get around on the complimentary shuttle, which operates within 500 meters.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff. Planning an event in Makkah? This hotel has 250 square feet (23 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Onsite venue #2 - This restaurant specializes in Italian cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 500 metres
  • Covered parking on site (SAR 215 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 70 to 250 for adults and SAR 40 to 125 for children
  • 2 restaurants
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2 meeting rooms
  • 250 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 600 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 70 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 215 per day
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: SAR 600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002349

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar
Doubletree by Hilton Jabal Omar Makkah Hotel
Doubletree by Hilton Jabal Omar Makkah Makkah
Doubletree by Hilton Jabal Omar Makkah Hotel Makkah

Doubletree by Hilton Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1001 reviews
Rating 8 - Good. 167 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sajid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was very friendly
Stayed 6 nights in Dec 2025

6/10 Okay

Adel

Travelled with family
Liked: Amenities
We paid specifically for a connecting room from the beginning of our stay. Unfortunately, the mattress in the first room was extremely uncomfortable, which is not what one would expect from a 4-star hotel. When we contacted the staff for assistance, they took a very long time to respond. After performing Umrah and being completely exhausted, I ended up sleeping on the floor that night. The following day, after reporting the issue, the hotel offered us a complimentary dinner buffet as compensation. We had already paid for the breakfast buffet, which was excellent and offered a wide variety of choices. We were then moved to another connecting room; however, this room had a very strong smell of smoke. It was unbearable for my children, and we could not sleep comfortably, so we all slept in one room. We contacted the staff again, but no one came to address the issue. The next day, the room was cleaned, but the smoke smell was replaced with a strong room spray odor, which was still unpleasant. In addition, we experienced an issue with the room speaker—it was producing a strange noise and could not be fully turned off, even when set to the lowest volume. Overall, the lack of comfort, repeated room issues, and slow staff response made our stay very stressful, especially during such an important spiritual journey.
Stayed 6 nights in Dec 2025

10/10 Excellent

Abdelrahman, Berlin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel experience.
Stayed 2 nights in Dec 2025

10/10 Excellent

omar

Stayed 1 night in Dec 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Got early check in. The team were friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ali

Stayed 1 night in Dec 2025

10/10 Excellent

Issam

Liked: Cleanliness, amenities, property conditions & facilities
Good experience
Stayed 2 nights in Dec 2025

10/10 Excellent

Kellen

Liked: Cleanliness, staff & service, amenities
Everything was spectacular!
Stayed 3 nights in Dec 2025

10/10 Excellent

Ranin

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Dec 2025

10/10 Excellent

Md Safiul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pretty much everything
Stayed 3 nights in Nov 2025

8/10 Good

mohammad

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
They Should have “reception sign” on right counter, desk that has reception sign no staff working/ available. I stopped few places for check in, Inside room carpet has funky smells.
Stayed 5 nights in Nov 2025

10/10 Excellent

SHABEEL

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Dec 2025

6/10 Okay

MOHAMMED

Service isn't enough
Stayed 5 nights in Nov 2025

10/10 Excellent

Gamal

Stayed 6 nights in Nov 2025

10/10 Excellent

Salem

Stayed 3 nights in Nov 2025

10/10 Excellent

Nur aqhidah

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Faisal Garba

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good
Stayed 5 nights in Nov 2025

10/10 Excellent

Abzal

Stayed 2 nights in Nov 2025

10/10 Excellent

aamir

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms and beautiful memories
Stayed 1 night in Nov 2025

2/10 Terrible

Zeeshan Ejaz

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was so rude
Stayed 1 night in Nov 2025

6/10 Okay

Sonila

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The showers were leaking so we had to move to another room. the next room had an obstructed view due to dirt on the entire window. elevators are very slow. they first said there's no room available for early check in, then said there is only if we pay for an upgraded room.
Stayed 4 nights in Nov 2025

2/10 Terrible

Rukia

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
I paid for breakfast included in my package and then at the hotel at check in they confirmed this but when we went to the restaurant they denied us breakfast.
Stayed 5 nights in Nov 2025

10/10 Excellent

Moriam

Stayed 2 nights in Nov 2025

10/10 Excellent

Irfaan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place and amazing service.
Stayed 2 nights in Nov 2025