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Mercure Makkah Aziziah

Photo gallery for Mercure Makkah Aziziah

Exterior
Reception
Exterior
Miscellaneous
Classic Room, 1 Double Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
6541 Kulliyyat Al Banat Al Jamiah Mecca, a 24243 Makkah Al Taif Road, Makkah, Makkah, 24243
  • Place, Faqih Mosque
    ‪18 min walk‬
  • Place, Al-Rajhi Mosque
    ‪2 min drive‬
  • Place, Makkah Mall
    ‪3 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Room, Multiple Beds

Classic Room, Multiple Beds

Classic Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 3 Single Beds

View all photos for Classic Triple Room, Multiple Beds

Classic Triple Room, Multiple Beds

Classic Triple Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

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  • Parking included
  • Free Wi-Fi
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About the area

Makkah

A stay at Mercure Makkah Aziziah places you in the heart of Makkah, within a 10-minute drive of Al-Rajhi Mosque and Makkah Mall. .This hotel is 3.6 mi (5.8 km) from Safa and Marwah and 3.6 mi (5.8 km) from Kaaba.

What's nearby

  • Faqih Mosque - 18 min walk - 1.6 km
  • Al-Rajhi Mosque - 2 min drive - 2.9 km
  • Makkah Mall - 3 min drive - 2.9 km
  • Great Mosque of Makkah - 5 min drive - 6.5 km
  • Kaaba - 5 min drive - 6.8 km

Getting around

  • Makkah Station - 19 min drive
  • King Abdulaziz Intl. Airport (JED) - 75 min drive

Restaurants

  • ‪Awan Coffee أوان القهوة - ‬12 min walk
  • ‪ADAM CAFE | آدم - ‬10 min walk
  • ‪بيتي بيتك - ‬7 min walk
  • ‪كفتريا الخرطوم - ‬15 min walk
  • ‪شهد للعصيرات الطبيعية - ‬10 min walk

About this property

Mercure Makkah Aziziah

Mercure Makkah Aziziah offers 398 air-conditioned accommodations with safes. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 398 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Mercure Makkah Aziziah has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: SAR 30 for adults and SAR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (99 centimetre wide door)
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 100
  • Renovated entire property - January 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately SAR 30 for adults and SAR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007296

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

Property is also known as

Mercure Makkah Aziziah Hotel
Mercure Makkah Aziziah Makkah
Mercure Makkah Aziziah Hotel Makkah

Mercure Makkah Aziziah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 81 out of 146 reviews
Rating 8 - Good. 39 out of 146 reviews
Rating 6 - Okay. 12 out of 146 reviews
Rating 4 - Poor. 6 out of 146 reviews
Rating 2 - Terrible. 8 out of 146 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Fuad

Liked: Amenities, property conditions & facilities
Mercure is a very decent hotel. The rooms are clean and have everything you need. Beds are comfy and you can enjoy the quietness and the block out curtains. Food is not the best, but if you download hunger station app, you can enjoy delivery from most restaurants in Makkah. I would definitely recommend to friends and family.
Stayed 8 nights in Dec 2025

8/10 Good

Abir

Travelled with family
Liked: Cleanliness
My stay overall was good. The room was clean and the staff were friendly. The main issue was the shower setup. One side is completely open so water splashes out and the whole floor gets wet every time. The water also drains very slowly, so it starts to pool while you’re showering. On top of that, there’s no handheld shower, which makes simple rinsing hard. We even had to use water bottles just to wash our feet. They really need to work on this. A sliding door or a properly enclosed shower would help a lot. Other than that, everything else was fine.
Stayed 12 nights in Nov 2025

8/10 Good

Anonna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall my stay was nice. The room was clean and the staff were friendly. The only issue was the shower design. Water spills out easily because one side is open and the curtain is too short, so the whole floor gets wet. There’s also no handheld shower, which made simple things like washing our feet difficult. We ended up using water bottles. I hope they improve this, because everything else was good.
Stayed 4 nights in Dec 2025

8/10 Good

Abir

Travelled with family
Liked: Cleanliness
My stay was good overall. The room was clean and the staff were kind. The only real problem was the shower setup. There’s glass on just one side, so water splashes out and the floor gets soaked every time. The shower curtain is also too short. On top of that, there’s no handheld shower, so even washing your feet is difficult. We had to use water bottles. I hope they fix this because everything else was fine.
Stayed 13 nights in Nov 2025

8/10 Good

Abir

Travelled with family
Liked: Cleanliness
My stay was overall good. The room was clean, the staff were kind, and everything else was fine. The only thing that really bothered me was the shower setup. There’s glass on only one side, and the other side is completely open, so the water splashes out no matter how careful you are. The shower curtain is also too short, so the whole floor gets wet after every shower. It’s just too bad because this is a big issue that makes the bathroom messy and inconvenient. I hope they fix it, because everything else about the stay was perfectly fine. Another thing is there’s only an overhead shower, no handheld option at all. If you just want to wash your feet or rinse something quickly, you have to turn on the main shower, which sprays everywhere. We ended up using water bottles just to wash our feet. It would be much more convenient if they added a hand shower.
Stayed 1 night in Dec 2025

10/10 Excellent

Mohammed, Brooklyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and all employees are nice .
Stayed 6 nights in Nov 2025

6/10 Okay

nader

Clean but the window leaking water and dust when raining and the shower is not gets hot water
Stayed 11 nights in Nov 2025

10/10 Excellent

Amir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very nice, along with it's staff and service. The room has a mini fridge, really cold AC and a shuttle bus which took you back and forth from the Haram. The time is spaced out so if you want to come back at your own time then you would have to use a taxi (Uber). All in all, very nice and worth every penny.
Stayed 5 nights in Sep 2025

8/10 Good

khaled

Liked: Cleanliness, staff & service, property conditions & facilities
They should use small bus to /from Harem The parking is far from Harem
Stayed 2 nights in Sep 2025

6/10 Okay

khaled

Liked: Staff & service, property conditions & facilities
Only bus time and barking in Harem is far from Harem They should have small bus
Stayed 4 nights in Sep 2025

10/10 Excellent

amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Sep 2025

10/10 Excellent

Abdel rahim

Stayed 1 night in Sep 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Sep 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it

Everyone was so friendly and polite. Mashallah, I love everything this hotel has to offer. Great restaurant setting, gym, shuttle to the mekah over 24/7 sechdule. Mashallah, I highly recommend it. It’s my first visit to an Arabic country after 22 years of living in the west. Mashallah, I will inshallah come here again. I am expanding my stay for another week in this great hotel.
Stayed 2 nights in Sep 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place but gym is not working

I mainly booked the place because it has a gym that’s not working. Don’t get me wrong clean place and nice people but why there is a gym that’s not working. I was promised to for them to get it fixed. I was there for 4 days and it is still not working
Stayed 1 night in Sep 2025

4/10 Poor

abdullah

Liked: Room comfort
Disliked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

H

Stayed 4 nights in Aug 2025

8/10 Good

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

10/10 Excellent

mansour

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
كل شي جميل ،،الخدمة الاستقبال رايع،في غاية النظافة اتمني ان أعود مرة قادمة
Stayed 7 nights in Jul 2025

8/10 Good

Dr Mohammad, Silver Spring

Stayed 2 nights in Jun 2025

10/10 Excellent

Syed

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

8/10 Good

Mujtaba, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, with a huge mosque nearby which is very convenient. Staff are not great in communication. Overall a pleasant stay. Glad I was given an early check in.
Stayed 4 nights in Jun 2025

10/10 Excellent

mohammed

Stayed 3 nights in Jun 2025

6/10 Okay

Ayah

Stayed 4 nights in Jun 2025

4/10 Poor

Penda

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room were not in good condition, they were water damage stains on the walls and the bathroom had a leak under the sink. The bathroom was always wet. I was asked to pay during check in for the entire stay. If I left I would of Lost my money
Stayed 6 nights in Mar 2025