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Mövenpick Hotel & Residence Hajar Tower Makkah

5.0 star property

Photo gallery for Mövenpick Hotel & Residence Hajar Tower Makkah

Exterior
Royal Suite
Exterior
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Free WiFi
  • Housekeeping
  • Breakfast available
  • Air conditioning
  • 24/7 front desk

Explore the area

View map
Abraj Al-Bait, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪2 min walk‬
  • Place, The Clock Towers
    ‪3 min walk‬
  • Place, Kaaba
    ‪5 min walk‬

Room options

View all photos for Classic Room, 3 Single Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 3 Single Beds (Partial Haram View)

  • 34 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Classic Room, 3 Single Beds

Premium bedding, minibar, in-room safe, desk

Classic Room, 3 Single Beds

7.4 out of 10
Good
(6 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

7.2 out of 10
Good
(7 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed (Partial Haram View)

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Twin Room

Premium bedding, minibar, in-room safe, desk

Classic Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Twin Room (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Twin Room (Partial Haram View)

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 57 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Partial Haram View)

Deluxe Suite, 1 King Bed (Partial Haram View)

Deluxe Suite, 1 King Bed (Partial Haram View)

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Single Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 2 Single Beds (Partial Haram View)

  • 57 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Suite (Twin)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite (Twin)

  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, Connecting Rooms (Standard)

Premium bedding, minibar, in-room safe, desk

Family Suite, Connecting Rooms (Standard)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, Multiple Beds (Part Haram View)

Classic Room, Multiple Beds (Part Haram View)

Classic Room, Multiple Beds (Part Haram View)

  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Partial Kaaba View)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Suite, 1 King Bed (Partial Haram View)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Superior Suite, 1 King Bed (Partial Kaaba View)

  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (Superior. Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Family Suite (Superior. Partial Haram View)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 3 Single Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 3 Single Beds (Partial Haram View)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Room, 3 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 3 Single Beds, City View

  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Room, 3 Single Beds (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 3 Single Beds (Partial Kaaba View)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Room, 1 King Bed (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Partial Haram View)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds (Partial Kaaba View)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, City View (4 Single Beds)

Premium bedding, minibar, in-room safe, desk

Superior Room, City View (4 Single Beds)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room, 2 Single Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds (Partial Haram View)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Suite, 2 Single Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Suite, 2 Single Beds (Partial Haram View)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds, City View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Royal Suite

Royal Suite

Royal Suite

  • Sleeps 4
  • 1 Double Bed

Superior Suite, 1 King Bed, City View

  • Sleeps 4
  • 1 King Bed

Superior Suite, 1 Single Bed, City View

  • Sleeps 4
  • 1 Twin Bed

Superior Quad room Partial Haram view

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

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About the area

Makkah

With a stay at Mövenpick Hotel & Residence Hajar Tower Makkah in Makkah (Makkah City Center), you'll be steps from Great Mosque of Makkah and 7 minutes by foot from Kaaba. .This luxury hotel is 0.2 mi (0.4 km) from The Clock Towers and 0.1 mi (0.1 km) from King Fahad Gate.

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.2 km
  • King Fahad Gate - 2 min walk - 0.2 km
  • The Clock Towers - 3 min walk - 0.2 km
  • Kaaba - 5 min walk - 0.5 km
  • Well of Zamzam - 7 min walk - 0.6 km

Getting around

  • Makkah Station - 11 min drive
  • King Abdulaziz Intl. Airport (JED) - 70 min drive

Restaurants

  • ‪RATIO Speciality Coffee - ‬2 min walk
  • ‪Brooklyn Roasted Coffee - ‬2 min walk
  • ‪Mado - ‬2 min walk
  • ‪مطعم الرحاب - ‬2 min walk
  • ‪almeraaj restaurant مطعم المعراج - ‬1 min walk

About this property

Mövenpick Hotel & Residence Hajar Tower Makkah

Luxury hotel with 4 restaurants connected to a shopping center in Makkah
Mövenpick Hotel & Residence Hajar Tower Makkah offers 1036 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 14-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 1036 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). Additional amenities at this hotel include gift shops/newsstands, a television in a common area, and a reception hall.
Grab a bite at HAJAR, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
HAJAR - This restaurant serves breakfast, brunch, lunch, and dinner.
AL NASEEM - This restaurant serves breakfast and brunch. Open daily.
AL FAIRDOUS - This restaurant serves breakfast, lunch, and dinner. Open daily.
AL NAEEM - This restaurant serves breakfast, lunch, and dinner. Open daily.
AL DIWAN - Onsite coffee shop. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (SAR 500 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: SAR 60 for adults and SAR 30 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AL DIWAN
  • AL FAIRDOUS
  • AL NAEEM
  • AL NASEEM
  • HAJAR

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (175 centimetre wide door)
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (61 centimetre wide)
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 31 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 14-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SAR 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SAR 60 for adults and SAR 30 for children
  • Valet parking fee: SAR 500 per day
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001330

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hajar Hotel Makkah
Hajar Tower Makkah
Moevenpick Hajar Tower
Moevenpick Hajar Tower Makkah
Moevenpick Hajar Tower Makkah Mecca
Moevenpick Hotel Hajar Tower Makkah
Moevenpick Hotel Hajar Tower Makkah Mecca
Moevenpick Hotel Makkah
Moevenpick Makkah
Moevenpick Hotel & Residence Hajar Tower Makkah Mecca
Moevenpick Hotel And Residence Hajar Tower Makkah
Mövenpick Hotel Hajar Tower Makkah Mecca
Mövenpick Hotel Hajar Tower Makkah
Mövenpick Hajar Tower Makkah Mecca
Mövenpick Hajar Tower Makkah
Movenpick Hotel Hajar Tower Makkah Mecca
Movenpick Hotel Hajar Tower Makkah
Movenpick Hajar Tower Makkah Mecca
Movenpick Hajar Tower Makkah
Mövenpick Hotel Residence Hajar Tower Makkah

Reviews

Mövenpick Hotel & Residence Hajar Tower Makkah Reviews

8.2

Very good

8.4/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 400 out of 870 reviews
Rating 8 - Good. 261 out of 870 reviews
Rating 6 - Okay. 112 out of 870 reviews
Rating 4 - Poor. 54 out of 870 reviews
Rating 2 - Terrible. 43 out of 870 reviews

Reviews

10/10 Excellent

Fatima

Stayed 5 nights in Jul 2025

10/10 Excellent

Sahar

Stayed 2 nights in Jul 2025

8/10 Good

Kamrunnahar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good time over there for a week. Only one thing bothers me that was construction noise all day over my head in this room.
Stayed 7 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Anjam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Best part is its in the clock tower and 5 mjns to the haram !
Stayed 8 nights in Jul 2025

10/10 Excellent

Abdulkadir

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Jul 2025

10/10 Excellent

Aarif

Stayed 7 nights in Jul 2025

10/10 Excellent

Nouh

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, great service, awesome rooms, and great staff
Stayed 4 nights in Jun 2025

8/10 Good

hesam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Sami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, clean and modern rooms, friendly staff, great breakfast.
Stayed 3 nights in Jul 2025

6/10 Okay

Dhia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was good except for communication wasn’t good at all for example two times I did upgrades to my rooms and everytime I had an issue Like after choose ,agree and pay for everything they tell me go to your room and someone will come and move you over right away then I have to call reception every half hour and they say he is in the way until after 2-3 hours I go down the reception and talk to them and they first deny that upgraded anything until I prove everything then they say ohhh we put the wrong informations on system .like I said twice they gave me same reason and when I asked I wana talk to the manager to make complain they wer like why you wana talk to the manager if we allready solved the issue . I told them I wana make sure he knows so it dosnt happen to someone else again But they won’t listen . any way my geuss is they have untrained staff that’s what it seemed to me . Thank you
Stayed 10 nights in Jun 2025

10/10 Excellent

Syeda

Stayed 2 nights in Apr 2025

6/10 Okay

Sabeen

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
House keeping and access for taxi is very bad
Stayed 4 nights in Apr 2025

10/10 Excellent

Aftab

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Afrin, Brambleton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very conveniently located, welcoming and warm staff, and clean. Loved my stay at this hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Shafayat

Stayed 3 nights in Apr 2025

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the haram
Stayed 5 nights in Apr 2025

10/10 Excellent

HUSSEIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Adnan

Stayed 2 nights in Apr 2025

10/10 Excellent

Irfan

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location. Room was brilliant but the toilet was a bit smaller that I had expected ( saying that it was clean and modern )
Stayed 4 nights in Apr 2025

8/10 Good

Muhammad

Stayed 4 nights in Apr 2025

10/10 Excellent

Tauqeer, Ashburn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Abbas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing beautiful very clean and the staff was helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Mahad

Liked: Cleanliness, amenities
Everything is amazing
Stayed 1 night in Apr 2025

6/10 Okay

ahmed

Liked: Staff & service
رائحه الموكيت كريها والمصاعد سيئه
Stayed 4 nights in Apr 2025