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View all photos for Family Suite

Premium bedding, minibar, in-room safe, individually decorated

Family Suite

  • City view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, individually decorated

Executive Suite

  • City view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Superior Triple Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Triple Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Twin Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite

Premium bedding, minibar, in-room safe, individually decorated

Luxury Suite

  • City view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

Similar properties

Restaurant
ibis Styles Makkah
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 316 reviews
The price is NZ$50
includes taxes & fees
12 Apr - 13 Apr
ibis Styles Makkah

About the area

Makkah

With a stay at Roots Hotel, you'll be centrally located in Makkah, within a 15-minute drive of Great Mosque of Makkah and The Clock Towers. .This hotel is 11.3 mi (18.2 km) from Kaaba and 4.6 mi (7.5 km) from Woosh Entertainment Center Mecca.

What's nearby

  • Al-Rajhi Mosque - 6 min drive - 8.7 km
  • The Clock Towers - 7 min drive - 7.2 km
  • Great Mosque of Makkah - 7 min drive - 7.6 km
  • Souk Al-Khalil - 7 min drive - 7.6 km
  • Kaaba - 7 min drive - 7.6 km

Getting around

  • Makkah Station - 21 min drive
  • King Abdulaziz Intl. Airport (JED) - 76 min drive

Restaurants

  • ‪Barn's - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Barn's - Al Jaad - ‬2 min drive
  • ‪فطيرة فلافل - ‬4 min drive
  • ‪شاي معشوقة - ‬8 min walk

About this property

Roots Hotel

Roots Hotel offers 185 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 30-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 185 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. Additional amenities at this hotel include a hair salon and a fireplace in the lobby.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Roots Hotel has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free secured valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: SAR 45 for adults and SAR 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • High chair
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height desk
  • Low-height door lock
  • Phone accessibility kit
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 30-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:30 PM
Late check-in subject to availability

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 40.0 per night
Cribs (infant beds) are available for SAR 35.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: SAR 300 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately SAR 45 for adults and SAR 25 for children
  • Crib (infant bed) fee: SAR 35.0 per day
  • Rollaway bed fee: SAR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10006437

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Roots Hotel Hotel
Roots Hotel Makkah
Roots Hotel Hotel Makkah

Roots Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Ibrahim

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Room & staff & amenities
Stayed 5 nights in Nov 2025

10/10 Excellent

Abdulmajeed

Very good
Stayed 1 night in Apr 2024

10/10 Excellent

Shamsun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean Hotel, spacious room with lovely fragrance in as you walk in the lobby. Friendly staff! Lovely shower. Overall Excellent stay!

10/10 Excellent

MIRZA SHAHID

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and clean but little far away from Harm.
Stayed 1 night in Aug 2023

2/10 Terrible

sheerin

Stayed 1 night in Jun 2023

8/10 Good

ALAADDIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for families

The hotel is good in general. Convenient neighborhood. Friendly and respectful staff. A bit far from "Haram". They have a shuttle.
Stayed 6 nights in Apr 2023

6/10 Okay

Ali

Liked: Cleanliness, staff & service
Shuttle bus service to haram was not good and operated long waits. Uber/Bolt/Careem lots of delays. Condiments/toiletries and towel not stocked at room service.
Stayed 4 nights in Apr 2023

8/10 Good

AYMAN

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is very clean and the staff are friendly. However, the bathroom and shower are quite small.
Stayed 3 nights in Mar 2023

10/10 Excellent

Omar ibrahem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Feb 2023

10/10 Excellent

Omar ibrahem

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Dec 2022

10/10 Excellent

Abdulrahman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

MOHAMMAD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr Sauber und Komfort.
Stayed 9 nights in Oct 2025

10/10 Excellent

Irfan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023