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Swissôtel Al Maqam Makkah

5.0 star property

Photo gallery for Swissôtel Al Maqam Makkah

Building design
55-inch Smart TV with satellite channels, TV
Family dining
Interior
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free WiFi
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Makkah, 21955
  • Abraj Al-Bait Towers
    ‪2 min walk‬
  • Great Mosque of Makkah
    ‪3 min walk‬
  • Kaaba
    ‪10 min drive‬

Room options

View all photos for Executive Suite, 2 Bedrooms, City View

55-inch Smart TV with satellite channels, TV

Executive Suite, 2 Bedrooms, City View

  • 166 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds (Haram View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Room, 2 Single Beds (Haram View)

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Quadruple Room (No View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Quadruple Room (No View)

  • 32 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Classic Quadruple Room (Haram View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Quadruple Room (Haram View)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Junior Suite, 1 King Bed

  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Kaaba View)

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed (Kaaba View)

  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms (Haram)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Executive Suite, 2 Bedrooms (Haram)

  • Sleeps 5
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds (Partial Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Twin Room, 2 Single Beds (Partial Kaaba View)

  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Suite, 1 King Bed

City view

Family Suite, 1 King Bed

  • 94 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Junior Suite, 1 King Bed, City View

  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Twin Room, 2 Single Beds

  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Twin Room, 2 Single Beds (Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Premier Twin Room, 2 Single Beds (Kaaba View)

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Twin Room, 2 Single Beds, City View

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Twin Room, 2 Single Beds, City View

  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed (No View)

55-inch Smart TV with satellite channels, TV

Executive Suite, 1 King Bed (No View)

  • 177 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Classic Triple Room, City View

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Triple Room, City View

  • 32 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Premier Triple Room, 3 Single Beds (Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Premier Triple Room, 3 Single Beds (Kaaba View)

  • 40 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Junior Suite, 1 King Bed (Kaaba )

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Junior Suite, 1 King Bed (Kaaba )

  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 Double Bed

Family Suite, 1 Double Bed

Family Suite, 1 Double Bed

  • 94 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Junior Suite, 1 Double Bed with Sofa bed

  • 77 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 3 Single Beds (Partial Kaaba view)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Room, 3 Single Beds (Partial Kaaba view)

  • 32 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Classic Triple Room, 3 Single Beds (Haram View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Triple Room, 3 Single Beds (Haram View)

  • 32 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Classic Quadruple Room, City View

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Quadruple Room, City View

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Quadruple Room (Partial Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Quadruple Room (Partial Kaaba View)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Building design

Swissôtel Makkah

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (1003)
The price is NZ$296
for 1 room
includes taxes & fees
14 May - 15 May
Swissôtel Makkah

About the area

Makkah

With a stay at Swissôtel Al Maqam Makkah, you'll be centrally located in Makkah, steps from Abraj Al-Bait Towers and 3 minutes by foot from Great Mosque of Makkah. .This luxury hotel is 0.4 mi (0.6 km) from Well of Zamzam and 4.8 mi (7.8 km) from Kaaba.

What's nearby

  • Abraj Al-Bait Towers - 2 min walk - 0.2 km
  • Great Mosque of Makkah - 3 min walk - 0.3 km
  • King Fahad Gate - 5 min walk - 0.4 km
  • Well of Zamzam - 7 min walk - 0.7 km
  • Kaaba - 10 min drive - 7.8 km

Getting around

  • Makkah Station - 12 min drive
  • King Abdulaziz Intl. Airport (JED) - 71 min drive

Restaurants

  • Swiss Express
  • ‪مطعم الطيبات انتركونتيننتال - ‬4 min drive
  • Almsharf Lounge
  • ‪مطعم الطازج - ‬1 min drive
  • ‪الطازج - ‬1 min drive

About this property

Swissôtel Al Maqam Makkah

Luxury hotel with a 24-hour front desk and a coffee shop
Swissôtel Al Maqam Makkah offers 1624 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 55-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 1624 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. This hotel also features a hair salon, wedding services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Swissôtel Al Maqam Makkah has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 370 for adults and SAR 185 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 2:00 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 500.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 370 for adults and SAR 185 for children
  • Rollaway bed fee: SAR 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007391

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah
Swissôtel Al Maqam Makkah Hotel
Swissôtel Al Maqam Makkah Makkah
Swissôtel Al Maqam Makkah Hotel Makkah

Swissôtel Al Maqam Makkah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 489 out of 823 reviews
Rating 8 - Good. 191 out of 823 reviews
Rating 6 - Okay. 65 out of 823 reviews
Rating 4 - Poor. 24 out of 823 reviews
Rating 2 - Terrible. 54 out of 823 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jannatul

Stayed 2 nights in Jan 2025

10/10 Excellent

ASHWANI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

CHAUDHARY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and very close to haram
Stayed 1 night in Jan 2025

10/10 Excellent

Waheed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel close to Macca options of Kabab view.

Stayed 3 nights in Jan 2025

10/10 Excellent

Riayasat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, steps away from Al Haram. Easily accessible.
Stayed 4 nights in Jan 2025

8/10 Good

Anam

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location is very convenient to the Haram, the breakfast options are amazing. The staff isn’t the most friendly. We had to ask multiple times for items before it was delivered to us.
Stayed 2 nights in Jan 2025

8/10 Good

Asim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at this hotel for the first time and me and my family really enjoyed our time during this stay. Breakfast was on point, a lot of options to choose from. Located just a short walk from gate 89 (Haram). Every th big you need is located close by.
Stayed 2 nights in Jan 2025

6/10 Okay

Aryan

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Jan 2025

6/10 Okay

MOHAMMED, SUWANEE

Travelled with family
Disliked: Staff & service, property conditions & facilities
Property is OK not worh the price they charge.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hazem

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a great experience
Stayed 5 nights in Jan 2025

10/10 Excellent

Riad

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 5 nights in Jan 2025

10/10 Excellent

afsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for an amazing stay! Your staff were incredibly friendly and attentive, delivering exceptional service. I'm thoroughly satisfied and look forward to returning!
Stayed 3 nights in Jan 2025

8/10 Good

Mohamed Senhaji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Elizabeth

Liked: Cleanliness
Disliked: Property conditions & facilities
The room that was given to me was clean but had a very strong odor. It’s smelled like mold. I asked for a different room that was the same. It felt like the furniture the doors the carpet all carried the mold smell. Needs upgrading updating.
Stayed 3 nights in Jan 2025

10/10 Excellent

ASHWANI

Stayed 2 nights in Jan 2025

10/10 Excellent

Amal Nabil

Stayed 2 nights in Dec 2024

6/10 Okay

Nayyer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A lot of improvement is required. Clarity is needed on number of beds in room
Stayed 4 nights in Dec 2024

10/10 Excellent

Sarah Lina

Stayed 2 nights in Dec 2024

10/10 Excellent

Syed Fasih

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Dec 2024

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to haram
Stayed 3 nights in Jan 2025

10/10 Excellent

Sabeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. Walkable , very convenient .
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohamed

Stayed 3 nights in Oct 2024

10/10 Excellent

bibi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Farina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024