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Swissôtel Al Maqam Makkah

5.0 star property

Photo gallery for Swissôtel Al Maqam Makkah

55-inch Smart TV with satellite channels, TV
Exterior
Room service – dining
Executive Suite, 1 King Bed (No View)
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View map
King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪3 min walk‬
  • Place, The Clock Towers
    ‪3 min walk‬
  • Place, Kaaba
    ‪6 min walk‬

Room options

View all photos for Classic Twin Room, 2 Single Beds

Premium bedding, memory-foam beds, in-room safe, desk

Classic Twin Room, 2 Single Beds

8.0 out of 10
Very good
(17 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Twin Room, 2 Single Beds, City View

Premium bedding, memory-foam beds, in-room safe, desk

Classic Twin Room, 2 Single Beds, City View

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Twin Room, 2 Single Beds (Partial Kaaba View)

Premium bedding, memory-foam beds, in-room safe, desk

Classic Twin Room, 2 Single Beds (Partial Kaaba View)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Suite (Partial Haram)

City view

Family Suite (Partial Haram)

  • 94 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Premium bedding, memory-foam beds, in-room safe, desk

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Partial Haram View)

Premium bedding, memory-foam beds, in-room safe, desk

Junior Suite (Partial Haram View)

  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Kaaba View

Premium bedding, memory-foam beds, in-room safe, desk

Junior Suite Kaaba View

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms (Partial Haram)

Premium bedding, memory-foam beds, in-room safe, desk

Executive Suite, 2 Bedrooms (Partial Haram)

  • 166 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Classic Room, Twin Bed, Partial Haram View

Premium bedding, memory-foam beds, in-room safe, desk

Classic Room, Twin Bed, Partial Haram View

8.2 out of 10
Very good
(12 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room Triple Bed, Partial Haram View

Premium bedding, memory-foam beds, in-room safe, desk

Classic Room Triple Bed, Partial Haram View

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Family Suite, 1 Double Bed

City view

Family Suite, 1 Double Bed

  • 94 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Premium bedding, memory-foam beds, in-room safe, desk

Junior Suite, 1 Double Bed with Sofa bed

  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite Partial Kaaba View

Premium bedding, memory-foam beds, in-room safe, desk

Junior Suite Partial Kaaba View

  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Triple Room, 3 Single Beds (Kaaba View)

Premium bedding, memory-foam beds, in-room safe, desk

Premier Triple Room, 3 Single Beds (Kaaba View)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

View all photos for Premier Twin Room, 2 Single Beds (Kaaba View)

Premier Twin Room, 2 Single Beds (Kaaba View)

Premier Twin Room, 2 Single Beds (Kaaba View)

8.0 out of 10
Very good
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed (No View)

Executive Suite, 1 King Bed (No View)

Executive Suite, 1 King Bed (No View)

  • 177 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Classic Room, 3 Single Beds (Partial Kaaba view)

Premium bedding, memory-foam beds, in-room safe, desk

Classic Room, 3 Single Beds (Partial Kaaba view)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

View all photos for Executive Suite, 2 Bedrooms, City View

Premium bedding, memory-foam beds, in-room safe, desk

Executive Suite, 2 Bedrooms, City View

  • 166 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Classic Quadruple Room, City View

Classic Quadruple Room, City View

Classic Quadruple Room, City View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Triple Room, City View

Classic Triple Room, City View

Classic Triple Room, City View

8.0 out of 10
Very good
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

View all photos for Classic Room, Quad Bed, Partial Haram View

Premium bedding, memory-foam beds, in-room safe, desk

Classic Room, Quad Bed, Partial Haram View

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Quadruple Room (No View)

Premium bedding, memory-foam beds, in-room safe, desk

Classic Quadruple Room (No View)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Classic Quadruple Room (Partial Kaaba View)

Classic Quadruple Room (Partial Kaaba View)

Classic Quadruple Room (Partial Kaaba View)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Partial Haram View)

Premium bedding, memory-foam beds, in-room safe, desk

Classic Room, 1 King Bed (Partial Haram View)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, memory-foam beds, in-room safe, desk

Classic Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Premium bedding, memory-foam beds, in-room safe, desk

Classic Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, memory-foam beds, in-room safe, desk

Classic Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Queen Bed

Premium bedding, memory-foam beds, in-room safe, desk

Premier Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Swissôtel Makkah
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,010 reviews
The price is NZ$445
includes taxes & fees
22 Mar - 23 Mar
Swissôtel Makkah

About the area

Makkah

With a stay at Swissôtel Al Maqam Makkah, you'll be centrally located in Makkah, steps from The Clock Towers and 5 minutes by foot from Great Mosque of Makkah. .This luxury hotel is 0.4 mi (0.6 km) from Kaaba and 18.8 mi (30.3 km) from Gate to Makkah.

What's nearby

  • Great Mosque of Makkah - 3 min walk - 0.3 km
  • The Clock Towers - 3 min walk - 0.3 km
  • King Fahad Gate - 5 min walk - 0.4 km
  • Souk Al-Khalil - 6 min walk - 0.5 km
  • Kaaba - 6 min walk - 0.5 km

Getting around

  • Makkah Station - 10 min drive
  • King Abdulaziz Intl. Airport (JED) - 72 min drive

Restaurants

  • ‪Brew92 - ‬5 min walk
  • ‪The Coffee Address - ‬2 min walk
  • ‪Swiss Express - ‬1 min walk
  • ‪Bateel Elan - ‬2 min walk
  • ‪Almsharf Lounge - ‬1 min walk

About this property

Swissôtel Al Maqam Makkah

Swissôtel Al Maqam Makkah offers 1624 shared accommodations, which are air-conditioned, accessible via exterior corridors, and feature safes and coffee/tea makers. Memory foam beds feature premium bedding. 55-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 1624 air-conditioned rooms featuring Smart televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. This hotel also features a hair salon, wedding services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Swissôtel Al Maqam Makkah has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 370 for adults and SAR 185 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 47 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Shared accommodation
  • Water-efficient showers

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 2:00 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 500.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 370 for adults and SAR 185 for children
  • Rollaway bed fee: SAR 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007391

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah
Swissôtel Al Maqam Makkah Hotel
Swissôtel Al Maqam Makkah Makkah
Swissôtel Al Maqam Makkah Hotel Makkah

Swissôtel Al Maqam Makkah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 612 out of 1002 reviews
Rating 8 - Good. 212 out of 1002 reviews
Rating 6 - Okay. 82 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 64 out of 1002 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Zohaib

Stayed 5 nights in Dec 2025

10/10 Excellent

Talal

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes, room was very clean & the staff were very courteous.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location was excellent, services in general were great and the breakfast was outstanding!
Stayed 6 nights in Dec 2025

10/10 Excellent

AMER

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional
Stayed 2 nights in Nov 2025

10/10 Excellent

Ranjitha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine
Stayed 2 nights in Dec 2025

6/10 Okay

Hisham, Naples

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Haram location hotel, excellent and very welcoming front desk staff… extremely short on luggage handling staff (bell captains, with waiting for about an hour to get the luggage downstairs)!!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Alkassoum

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, very friendly staff.
Stayed 2 nights in Dec 2025

8/10 Good

Farooq, Reading

Liked: Cleanliness, property conditions & facilities
The staff was reluctant to bring anything like cutlery or things like some salt or sugar.
Stayed 4 nights in Nov 2025

10/10 Excellent

Nahla

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and tidy, the staff were very friendly and helpful, very close to the Holly mosque. The shopping mall was fantastic and there was a great variety of options of food served. I highly recommend it to the new visitors and will come back to you soon. Thank you.
Stayed 3 nights in Nov 2025

8/10 Good

asif

Liked: Property conditions & facilities
Check out time says 2pm but the hotel wants u out by 12, which os silly
Stayed 4 nights in Dec 2025

10/10 Excellent

Salma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like all the hotel boy, housekeeper or who was helping us at the room, they are not greedy, they just want to make us happy Breakfast manager is efficient, served coffee at table, didnot rust to clean Front desk was helpful and good
Stayed 3 nights in Nov 2025

10/10 Excellent

Zeead

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and fresh rooms. Friendly and helpful receprion staff and porters.
Stayed 3 nights in Dec 2025

6/10 Okay

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Dec 2025

10/10 Excellent

Ibrahim

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay, great staff
Stayed 5 nights in Nov 2025

8/10 Good

Waqar

Liked: Cleanliness, staff & service
Room average Staff good
Stayed 2 nights in Dec 2025

10/10 Excellent

Najmus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall really good hotel
Stayed 6 nights in Nov 2025

10/10 Excellent

Qasim

Stayed 3 nights in Feb 2025

6/10 Okay

Abdul Rehman

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff are too busy on their phones these days. Additionally, Swissotel appears to be getting complacent due to Makkah being constantly busy. Standards have fallen.
Stayed 3 nights in Nov 2025

8/10 Good

Tanveer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Haram
Stayed 4 nights in Nov 2025

10/10 Excellent

Ramsha

Stayed 4 nights in Nov 2025

10/10 Excellent

Javed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met and beat all my expectations.
Stayed 1 night in Oct 2025

2/10 Terrible

MohamedTarek, saint louis

Stayed 4 nights in Nov 2025

6/10 Okay

Penda

Stayed 1 night in Nov 2025

10/10 Excellent

Abdirashid

Stayed 5 nights in Nov 2025

10/10 Excellent

Aida

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing service and nice housekeeping staff checking in every day of our stay. The room was spacious with a great view. Booked a 2nd stay here because of the 10/10 service
Stayed 7 nights in Nov 2025