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voco Makkah by IHG

4.0 star property

Photo gallery for voco Makkah by IHG

Exterior
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk
Exterior
Daily buffet breakfast for a fee

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
Ibrahim Al Khalil Street, Al Mesfalah, Makkah
  • Place, The Clock Towers
    ‪1 min drive‬
  • Place, Great Mosque of Makkah
    ‪2 min drive‬
  • Place, Kaaba
    ‪2 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

Room amenity

Deluxe Room, 1 Bedroom

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 3 Single Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 3 Single Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Deluxe Room, Multiple Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, Multiple Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

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About the area

Makkah

A stay at voco Makkah by IHG places you in the heart of Makkah, within a 5-minute drive of Great Mosque of Makkah and King Fahad Gate. .This hotel is 1.1 mi (1.8 km) from The Clock Towers and 4.7 mi (7.6 km) from Safa and Marwah.

What's nearby

  • The Clock Towers - 1 min drive - 1.5 km
  • Great Mosque of Makkah - 2 min drive - 1.9 km
  • Kaaba - 2 min drive - 2.9 km
  • King Fahad Gate - 2 min drive - 2.9 km
  • Well of Zamzam - 2 min drive - 2.9 km

Getting around

  • Makkah Station - 13 min drive
  • King Abdulaziz Intl. Airport (JED) - 73 min drive

Restaurants

  • ‪The Coffee Address - ‬17 min walk
  • ‪Bateel Elan - ‬18 min walk
  • ‪Almsharf Lounge - ‬18 min walk
  • ‪Five Guys - ‬20 min walk
  • ‪Business Lounge / صالة رجال الاعمال - ‬19 min walk

About this property

voco Makkah by IHG

Voco Makkah by IHG offers 4321 accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Stay in one of 4321 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon. This hotel also features a television in a common area and a banquet hall.
Grab a bite to eat at one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Voco Makkah by IHG has 6 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (SAR 60 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 60 to 60 for adults and SAR 30 to 30 for children
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (190 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (60 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (104 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 29 floors
  • 9 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [Online]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 60 to 60 for adults, and SAR 30 to 30 for children
  • Covered self parking fee: SAR 60 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10006217

We should mention

Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Parking height restrictions apply

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

voco Makkah
voco Makkah by IHG Hotel
voco Makkah an IHG Hotel
voco Makkah by IHG Makkah
voco Makkah by IHG Hotel Makkah

voco Makkah by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 462 out of 633 reviews
Rating 8 - Good. 104 out of 633 reviews
Rating 6 - Okay. 28 out of 633 reviews
Rating 4 - Poor. 12 out of 633 reviews
Rating 2 - Terrible. 27 out of 633 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

salim

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We forgot something in the safe which we had locked with our pin. We realized the next morning and called them. They informed me that the cleaning staff is able to open the safe and didn't find anything. Where's is the security?
Stayed 2 nights in Jan 2026

10/10 Excellent

Aslam

Stayed 6 nights in Jan 2026

10/10 Excellent

Faraj

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at voco Makkah by IHG was excellent. The hotel is very clean, modern, and well organized. The rooms were spacious, comfortable, and spotless. Staff were professional, friendly, and always helpful. The shuttle service to the Haram was well managed and convenient. Facilities are great, and the hotel offers very good value for money compared to other options in Makkah. Highly recommended for Umrah visitors looking for comfort, cleanliness, and quality service.
Stayed 5 nights in Jan 2026

2/10 Terrible

Rehan

Disliked: Cleanliness, staff & service, amenities
Very poor internet and highly unprofessional behavior from the staff. The Wi-Fi was slow and unreliable during my stay. When I reported that the tea kettle was already broken, the staff first accused me of damaging it. Although they eventually replaced it, they then warned me that I would have to pay if the replacement broke as well. This interaction was humiliating and made me feel disrespected as a guest.
Stayed 1 night in Jan 2026

8/10 Good

Fiaz

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel, clean and spacious. Great service to the Haram by bus
Stayed 2 nights in Jan 2026

10/10 Excellent

Lazizjon

Stayed 3 nights in Jan 2026

8/10 Good

Mohammad Imran

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff and good location.
Stayed 4 nights in Jan 2026

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Quiet
Stayed 4 nights in Jan 2026

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with competitive price. Nice breakfast and good buffet options for Dinner
Stayed 2 nights in Jan 2026

8/10 Good

Mohammad, Mississauga

Stayed 1 night in Jan 2026

10/10 Excellent

Sodeeq

It’s very good hotel, and very nice workers, they’re very polite and friendly. But it’s quite unfortunate that I was charge twice for my stay, I first book 4 night and i cancelled it by con
Stayed 2 nights in Jan 2026

10/10 Excellent

Mohammed

Stayed 4 nights in Jan 2026

10/10 Excellent

Mahabubur

Stayed 4 nights in Jan 2026

10/10 Excellent

Mohamad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 4 nights in Jan 2026

10/10 Excellent

Asghar

Liked: Cleanliness, staff & service
Staff friendly
Stayed 2 nights in Jan 2026

4/10 Poor

Khalid

Travelled with group
Liked: Cleanliness
Stayed 2 nights in Jan 2026

10/10 Excellent

khadija

Stayed 2 nights in Jan 2026

6/10 Okay

JAVED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Md Shahabul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally clean with friendly front desk staff. We also recognize the service from great cleaning and bell cart staff like Aziz Haji and Ashique. Shuttle service and breakfast were excellent.
Stayed 4 nights in Dec 2025

10/10 Excellent

youssef

Stayed 5 nights in Jan 2026

8/10 Good

Murad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast excellent
Stayed 3 nights in Dec 2025

8/10 Good

Muzammil

Liked: Cleanliness, staff & service, amenities
Staff was understanding, cooperated with my late flight and extended the checkout till 3 pm, hotel is clean, supermarket conveniently in the basement, shuttle to Haram is ga good service although might get stuck in traffic
Stayed 1 night in Jan 2026

8/10 Good

joumana, Ottawa

Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly and helpful Breakfast buffet was great
Stayed 2 nights in Dec 2025

10/10 Excellent

Muhammad

Excellent
Stayed 7 nights in Dec 2025

10/10 Excellent

Sumayyah

Liked: Cleanliness, staff & service
Overall a good stay
Stayed 3 nights in Dec 2025