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Hotel Acqua Medellín

3.0 star property

Photo gallery for Hotel Acqua Medellín

Reception
Front of property
Terrace/patio
Superior Twin Room, 2 Double Beds
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Carrera 35 No. 7-47 / 55, Medellín, Antioquia, 50021
  • Place, Lleras Park
    ‪5 min walk‬
  • Place, Medellín Clinic - El Poblado
    ‪8 min walk‬
  • Place, Poblado Park
    ‪10 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

In-room safe, individually decorated, desk, blackout curtains

Superior Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

In-room safe, individually decorated, desk, blackout curtains

Superior Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Medellín

With a stay at Hotel Acqua Medellín in Medellín (El Poblado), you'll be within a 15-minute walk of Lleras Park and Poblado Park. .This hotel is 0.9 mi (1.5 km) from El Tesoro Shopping Park and 1.6 mi (2.6 km) from Santafé Mall.

What's nearby

  • Lleras Park - 5 min walk - 0.5 km
  • Medellín Clinic - El Poblado - 8 min walk - 0.7 km
  • Poblado Park - 10 min walk - 0.9 km
  • El Tesoro Shopping Park - 15 min walk - 1.3 km
  • Santafé Mall - 19 min walk - 1.6 km

Getting around

  • Alpujarra Station - 6 min drive
  • Jose Maria Cordova Intl. Airport (MDE) - 32 min drive

Restaurants

  • ‪CAROLINA - ‬1 min walk
  • ‪Belisario - ‬1 min walk
  • ‪Naan - ‬1 min walk
  • ‪Voila Vinos - ‬1 min walk
  • ‪Ganso & Castor - ‬2 min walk

About this property

Hotel Acqua Medellín

Hotel Acqua Medellín offers 43 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Each accommodation is individually decorated. 48-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and refrigerators can be requested.

Make yourself at home in one of the 43 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
A complimentary self-serve breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available on request).
A complimentary self-serve breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 10:00 PM at scheduled times and on request

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Designer stores

Family friendly

  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Built in 2011
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator on request

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: COP 70000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: COP 5000 per person, per stay. This fee does not apply to children under 1 year of age.
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 130000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: COP 70000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Acqua Express
Acqua Express Medellin
Hotel Acqua
Hotel Acqua Express
Hotel Acqua Express Medellin
Hotel Acqua Express Medellin
Acqua Express Medellin
Acqua Express
Hotel Hotel Acqua Express Medellin
Medellin Hotel Acqua Express Hotel
Hotel Hotel Acqua Express
Hotel Acqua Express
Hotel Acqua Medellín Hotel
Hotel Acqua Medellín Medellín
Hotel Acqua Medellín Hotel Medellín

Hotel Acqua Medellín Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 228 out of 428 reviews
Rating 8 - Good. 121 out of 428 reviews
Rating 6 - Okay. 41 out of 428 reviews
Rating 4 - Poor. 20 out of 428 reviews
Rating 2 - Terrible. 18 out of 428 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lance

Stayed 1 night in Dec 2025

10/10 Excellent

dur, tampa

Stayed 1 night in Nov 2025

10/10 Excellent

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hola. Si pensas quedarte acá tenes que considerar que está en el corazón de Provenza y no es una calle callada, es rumba desde temprano hasta tarde.
Stayed 1 night in Nov 2025

10/10 Excellent

RENE, Ciudad Barrios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

kevin

Stayed 1 night in Oct 2025

10/10 Excellent

Yessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Stayed 1 night in Jul 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, convenient location
Stayed 2 nights in Aug 2025

10/10 Excellent

Darren

Stayed 1 night in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 4 nights in Sep 2025

8/10 Good

Samuel

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Excelente area justo al lado del rest de Karol G Lo malo es que estan en remodelación si la vas a pasar despertando tarde no lo recomiendo demasiado ruido durante el dia
Stayed 3 nights in Aug 2025

10/10 Excellent

Kristy Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, the hotel is under construction at this time, but the hours are 9am-5pm so it doesn't interfere with sleep. It is right in the Provenza passage to all the clubs and restaurants.
Stayed 4 nights in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Hotel centrico. Ubicado en la misma calle de provenza. Restaurant, mall cerca. Servicio muy amable. La vista muy bonita. Hay mucho ruido en las noches por la musica. Asi que recomiendo irte de fiesta porque no vas a descansar. Pero muy bueno el desayuno.
Stayed 2 nights in Jul 2025

10/10 Excellent

Luis

Stayed 4 nights in Aug 2025

6/10 Okay

Delisse

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Leslie, NORTH BRUNSWICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I been going to Medellín since 2021 several times a year and staying at the same 2 or 3 hotels depending on their availability and this is one of them. It's located literally at the end of Provenza.. the very heart of El Poblados restaurants & clubs scene. So if you want to relax at night this is not rhe place but if you want fun and excitement you will be in the middle of it.. in the best way possible 😥😍🙏😍🙏
Stayed 3 nights in Aug 2025

10/10 Excellent

Gilberto, Penbroke Pines

Travelled with group
Liked: Cleanliness, staff & service, amenities
I have to say that management and all staff are very kind live with polite and willing to go the extra mile to accommodate us. Therefore, there is only good things to say about the hotel in their staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Samuel

Stayed 4 nights in Jul 2025

10/10 Excellent

Juan, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay.
Stayed 3 nights in Jul 2025

8/10 Good

Glorielys

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Un buen hotel, céntrico y con restaurantes muy cerca. El desayuno es variado. Es importante tomar en consideración la localización, ya que hay discotecas y, por ende, mucha algarabía durante las noches. Si busca un lugar así, el hotel es ideal.
Stayed 4 nights in Jul 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adriana was very helpful and attentive.
Stayed 2 nights in May 2025

10/10 Excellent

Jomarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Luisianna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación si deseas pasear por Provenza caminando.
Stayed 3 nights in May 2025

10/10 Excellent

Iris Migdalia Hernandez

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and professional, I’m going to come back soon , with more people, we were a group of 6 , we’re planning to go like 20 or 30 people next time, highly recommended
Stayed 2 nights in May 2025