The check-in process was fairly quick, which I appreciated. I also called twice ahead of time to inform the hotel about my delayed flight and requested a nice room, but we were assigned a room on the second floor.
Unfortunately, the room was very loud and noisy. It was located directly above the dining area and conference room, and noise started as early as 4 a.m., which made it difficult to rest. There were also unknown people hanging around in the lobby, which felt uncomfortable.
On a positive note, the room itself was clean and tidy. Breakfast, however, could be improved. We also had to request an iron and additional towels, but the iron was never delivered.
Overall, while there were some positives, the noise issues and unmet requests impacted our stay.