Heiss Hotel By Jalo

4.0 star property
VIP Access

Photo gallery for Heiss Hotel By Jalo

Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
Reception
Junior Suite
Restaurant
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Pool
  • Housekeeping
  • Pet-friendly

Explore the area

View map
1460 Cra. 43F, Medellín, Antioquia, 050021
  • Poblado Park
    ‪6 min walk‬
  • Lleras Park
    ‪10 min walk‬
  • Santafé Mall
    ‪2 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪22 min drive‬

Room options

Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, Balcony

8.4 out of 10
Very good
(31 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room

9.0 out of 10
Wonderful
(32 reviews)
  • 16 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Medellín

Located in Medellín (El Poblado), Heiss Hotel By Jalo is within a 15-minute walk of Poblado Park and Lleras Park. .This hotel is 2.1 mi (3.4 km) from Santafé Mall and 1 mi (1.5 km) from Medellín Clinic - El Poblado.

What's nearby

  • Poblado Park - 6 min walk - 0.6 km
  • Lleras Park - 10 min walk - 0.9 km
  • Medellín Clinic - El Poblado - 13 min walk - 1.1 km
  • Oviedo Shopping Center - 2 min drive - 2.2 km
  • Santafé Mall - 2 min drive - 2.5 km

Getting around

  • Poblado Station - 10 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 36 min drive

Restaurants

  • ‪Foxey Pub - ‬3 min walk
  • ‪Clemente Café Y Flores - ‬2 min walk
  • ‪Pizzería Olivia - ‬3 min walk
  • ‪Gabo - ‬2 min walk
  • ‪Ganso & Castor Café - Bistró - ‬3 min walk

About this property

Heiss Hotel By Jalo

Hotel with an outdoor pool, a short walk to Poblado Park
Heiss Hotel By Jalo offers 176 air-conditioned accommodations with coffee/tea makers. 50-inch Smart televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 176 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and lifeguards on site.
Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk and an elevator.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 45,000 for adults and COP 45,000 for children
  • A poolside bar
  • A swim-up bar

Things to do

  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 200000 per accommodation, per stay

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 45000 for adults and COP 45000 for children
  • Pet fee: COP 200000 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 210165

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
Pool access available from 9:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín

Reviews

Heiss Hotel By Jalo Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 584 out of 820 reviews
Rating 8 - Good. 138 out of 820 reviews
Rating 6 - Okay. 53 out of 820 reviews
Rating 4 - Poor. 20 out of 820 reviews
Rating 2 - Terrible. 25 out of 820 reviews

Reviews

10/10 Excellent

Nelson

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice property but the rooms were small. Breakfast was good but simple.
Stayed 8 nights in Jun 2025

10/10 Excellent

DENISE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean and well keep. Beds were comfortable. Service was impeccable.
Stayed 6 nights in May 2025

10/10 Excellent

Gustavo Hector Casanova

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and well kept property full of plants. Staff is very friendly. Place and surroundings feel very safe and is a short Uber to Provenza. Only area of improvement would be the breakfast (often out of options and food can be a bit bland if you’re used to seasoning). Would come back!
Stayed 3 nights in Jun 2025

10/10 Excellent

Kathya

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was perfect. The staff was very friendly. The rooftop bar was a plus
Stayed 3 nights in Jun 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Endy

Stayed 8 nights in May 2025

10/10 Excellent

Zahily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Miguel, Mixco

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good staying for business trips
Stayed 3 nights in Mar 2025

8/10 Good

Omar

Stayed 3 nights in Jun 2025

10/10 Excellent

Joshua

Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty safe and modern place
Stayed 7 nights in Jun 2025

10/10 Excellent

Julio Cesar Colon

Stayed 2 nights in Jun 2025

10/10 Excellent

Maarya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Close to the popular center of Provenza, Beautiful area, very nice & clean room, staff helpful and attentive
Stayed 4 nights in Jun 2025

2/10 Terrible

Aldo

Stayed 1 night in May 2025

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay! Definitely will come back
Stayed 2 nights in May 2025

10/10 Excellent

Gisella

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 5 nights in May 2025

10/10 Excellent

Jemaine

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel so far
Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing Hotel in the Manila district of Medellin. Complete with rooftop bar, pool and Gym. With between 150 to 250 Mbs, a workcation isn’t out of the question here. Many options for dining out are within easy walking distance from fine dining tastes to more delectable handheld food.
Stayed 7 nights in May 2025

10/10 Excellent

AHMAD

Liked: Cleanliness, amenities, property conditions & facilities
Excellent great
Stayed 5 nights in May 2025

8/10 Good

Orhan Selcuk

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great gym and rooftop - but the pool closes too early at 5pm and the wifi is bad.
Stayed 3 nights in Jun 2025

8/10 Good

Kay

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in May 2025

10/10 Excellent

Alexander

Stayed 2 nights in May 2025

10/10 Excellent

Jemar

Liked: Cleanliness, amenities, property conditions & facilities
It was very clean. Staff at the front desk was friendly. And the area where the hotel was located was in the vicinity of alot of restaurants
Stayed 3 nights in May 2025

10/10 Excellent

Jean Hugues

Liked: Cleanliness, amenities, property conditions & facilities
Walkable and safe. Friendly staff, clean and well kept hotel.
Stayed 4 nights in May 2025