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Heiss Hotel - By Jalo

4.0 star property

Photo gallery for Heiss Hotel - By Jalo

Outdoor pool, pool umbrellas, lifeguards on site
Restaurant
Luxury Room, Balcony, City View
Terrace/patio
Reception

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Pet-friendly

Explore the area

Map
1460 Cra. 43F, Medellín, Antioquia, 050021
  • Poblado Park
    ‪6 min walk‬
  • Lleras Park
    ‪10 min walk‬
  • Santafé Mall
    ‪2 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪22 min drive‬

Room options

View all photos for Luxury Room, Balcony, City View

Luxury Room, Balcony, City View

Luxury Room, Balcony, City View

8.6 out of 10
Excellent
(4 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony, City View

Superior Room, Balcony, City View

Superior Room, Balcony, City View

8.6 out of 10
Excellent
(27 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, City View

Standard Room, City View

Standard Room, City View

9.0 out of 10
Wonderful
(32 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Hashtag 98 Hotel - By Jalo

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  • Free WiFi
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  • Air conditioning
4.6 out of 5, Wonderful, (1268)
The price is NZ$148
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Hashtag 98 Hotel - By Jalo

About the area

Medellín

Located in Medellín (El Poblado), Heiss Hotel - By Jalo is within a 15-minute walk of Poblado Park and Lleras Park. .This hotel is 2.1 mi (3.4 km) from Santafé Mall and 1 mi (1.5 km) from Medellín Clinic - El Poblado.

What's nearby

  • Poblado Park - 6 min walk - 0.6 km
  • Lleras Park - 10 min walk - 0.9 km
  • Medellín Clinic - El Poblado - 13 min walk - 1.1 km
  • Oviedo Shopping Center - 2 min drive - 2.2 km
  • Santafé Mall - 2 min drive - 2.5 km

Getting around

  • Poblado Station - 10 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 36 min drive

Restaurants

  • ‪Foxey Pub - ‬3 min walk
  • ‪Tagliata - ‬4 min walk
  • ‪Pizzería Olivia - ‬3 min walk
  • ‪Gabo - ‬2 min walk
  • ‪Ganso & Castor Café - Bistró - ‬3 min walk

About this property

Heiss Hotel - By Jalo

Hotel with an outdoor pool, a short walk to Poblado Park
Heiss Hotel - By Jalo offers 176 air-conditioned accommodations with coffee/tea makers. 50-inch Smart televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 176 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and lifeguards on site.
Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk and an elevator.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: COP 40,000 for adults and COP 40,000 for children
  • A swim-up bar

Things to do

  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 200000 per accommodation, per stay

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately COP 40000 for adults and COP 40000 for children
  • Pet fee: COP 200000 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 210165

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín

Heiss Hotel - By Jalo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 494 out of 694 reviews
Rating 8 - Good. 115 out of 694 reviews
Rating 6 - Okay. 46 out of 694 reviews
Rating 4 - Poor. 19 out of 694 reviews
Rating 2 - Terrible. 20 out of 694 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice
Stayed 4 nights in Apr 2025

10/10 Excellent

Rafael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great experience
Stayed 5 nights in Apr 2025

6/10 Okay

fernando

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The issues with this property are: rooms are way too small, the internet was literally non-existant, and front desk was rather mediocre and not proactively welcoming or friendly.
Stayed 10 nights in Apr 2025

10/10 Excellent

Xi, Fort Lauderdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and nice. The room was exactly as booked. The area was nice and close to everything I wanted to do and see. The staff was very helpful and friendly.
Stayed 5 nights in Apr 2025

10/10 Excellent

nicholas

Stayed 5 nights in Apr 2025

8/10 Good

Nick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estoy sumamente satisfecho con el hotel. Altamente recomendado.
Stayed 3 nights in Apr 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul Anthony Miranda, MOCA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the they had hot water
Stayed 4 nights in Apr 2025

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great stuff great view Great location, walking distance to tourist area
Stayed 3 nights in Apr 2025

10/10 Excellent

Arnulfo

Great
Stayed 1 night in Apr 2025

10/10 Excellent

Raquel Silverio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio lugar, las personas sin muy amables todos
Stayed 6 nights in Apr 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived to the property 15 mins before checking and the front desk lady was extremely rude saying that no rooms were available. She made very little effort to help me. Stay away from this place!

10/10 Excellent

Franklin

Stayed 1 night in Apr 2025

10/10 Excellent

Giovanni, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kc

Stayed 6 nights in Apr 2025

6/10 Okay

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property still not fully functional. I had hot water issues.
Stayed 5 nights in Apr 2025

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staying
Stayed 7 nights in Mar 2025

10/10 Excellent

Rajen

Stayed 4 nights in Apr 2025

8/10 Good

Marianela Morales

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location and super nice staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short trip to Medellin!

Had an amazing time while visiting Colombia and liked the fact this hotel met my expectations. I would totally stay there again!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025