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Hotel Provenza Garden

3.0 star property

Photo gallery for Hotel Provenza Garden

Front of property
Interior detail
32-inch Smart TV with cable channels
Point of interest
Standard Twin Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View map
Carrera 35 No 7-58 El Poblado, Medellín, Antioquia, 50021
  • Place, Lleras Park
    ‪3 min walk‬
  • Place, Poblado Park
    ‪8 min walk‬
  • Place, Santafé Mall
    ‪2 min drive‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Economy Single Room

1 bedroom, memory-foam beds, soundproofing, free WiFi

Economy Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed

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About the area

Medellín

Located in Medellín (El Poblado), Hotel Provenza Garden is within a 15-minute walk of Lleras Park and Medellín Clinic - El Poblado. .This hotel is 0.6 mi (1 km) from Poblado Park and 1.6 mi (2.6 km) from Santafé Mall.

What's nearby

  • Lleras Park - 3 min walk - 0.3 km
  • Medellín Clinic - El Poblado - 8 min walk - 0.7 km
  • Poblado Park - 8 min walk - 0.7 km
  • El Tesoro Shopping Park - 16 min walk - 1.4 km
  • Santafé Mall - 2 min drive - 1.5 km

Getting around

  • Alpujarra Station - 6 min drive
  • Jose Maria Cordova Intl. Airport (MDE) - 32 min drive

Restaurants

  • ‪CAROLINA - ‬1 min walk
  • ‪Belisario - ‬1 min walk
  • ‪Naan - ‬1 min walk
  • ‪Voila Vinos - ‬1 min walk
  • ‪Macanas Medellín - ‬3 min walk

About this property

Hotel Provenza Garden

Hotel with a 24-hour front desk, a short walk to Lleras Park
Hotel Provenza Garden offers 58 accommodations with air conditioning. Beds feature memory foam mattresses. 32-inch Smart televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Make yourself at home in one of the 58 air-conditioned rooms featuring Smart televisions. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services.
Take advantage of the hotel's room service.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Things to do

  • Designer stores
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • In a provincial park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (178 centimetre wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 9 floors
  • Built in 2017
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 120000 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Natura Express
Hotel Natura Express Medellin
Natura Express
Natura Express Medellin
Hotel Natura Medellín Medellin
Natura Medellín Medellin
Hotel Natura Medellín Medellin
Hotel Hotel Natura Medellín Medellin
Medellin Hotel Natura Medellín Hotel
Hotel Hotel Natura Medellín
Natura Medellín Medellin
Natura Medellín
Hotel Natura Express

Hotel Provenza Garden Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 78 out of 161 reviews
Rating 8 - Good. 51 out of 161 reviews
Rating 6 - Okay. 15 out of 161 reviews
Rating 4 - Poor. 10 out of 161 reviews
Rating 2 - Terrible. 7 out of 161 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not clean and there was a busg (cockroach) in the room.
Stayed 1 night in May 2025

10/10 Excellent

Rene

Liked: Amenities
Staff is great
Stayed 3 nights in Apr 2025

10/10 Excellent

Lina

Liked: Cleanliness
Stayed 4 nights in Apr 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Amenities, property conditions & facilities
I have been coming to Medellin for over 2 years now and this hotel is such a perfect location. Close to everything and in a safe area! Thank you to the staff for their hospitality.
Stayed 20 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Analy

Liked: Staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Yesenia

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

JOHN

Stayed 3 nights in Mar 2025

10/10 Excellent

Christian, calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Mar 2025

10/10 Excellent

Enrique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, Nice and helpful people. Very clean
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Just ok
Stayed 1 night in Mar 2021

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great room with a view. Good made to order breakfast. Waiter for breakfast was the best.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff, clean and modern hotel.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The security in the strees have to be more strected , I was atac by somo grils and the stole me money . This are need to have more police and anty drugs under covers members.
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hostel

Great place. Clean rooms and comfy beds. However it is in the middle of where the parties are. If you want a quiet night not the place for you. Other than that it’s awesome. Great bar on the roof with wonderful breakfast and great views. I do recommend.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

JazzBoogie, Charlotte, NC

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Guest or visitor policy in 100000 pesos per visitor to room, even if they stay for 5 minutes. Its basically a "tourist" tax, even if you pay for double occupancy. If you plan on having friends visit you, do not stay at this hotel. Other than guest policy, everything else is decent.
Stayed 8 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 21 nights in Oct 2019

8/10 Good

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 8 nights in Sep 2019

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Joan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and services!, I'd probably choose the same place the next time.
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019