Caption BY Hyatt Beale Street Memphis

3.5 star property

Photo gallery for Caption BY Hyatt Beale Street Memphis

Suite, Balcony | Terrace/patio
Suite, Balcony
Lobby
Lobby
Rooftop bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

View map
245 S. FRONT STREET, Memphis, TN, 38103
  • Beale Street
    ‪2 min walk‬
  • FedExForum
    ‪6 min walk‬
  • National Civil Rights Museum
    ‪8 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

Room, 2 Double Beds, Corner

9.8 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(9 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(31 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(51 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

8.6 out of 10
Excellent
(32 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Memphis

With a stay at Caption BY Hyatt Beale Street Memphis in Memphis (Downtown Memphis), you'll be steps from Beale Street and 8 minutes by foot from Mississippi River. .This hotel is 0.5 mi (0.8 km) from National Civil Rights Museum and 0.5 mi (0.8 km) from FedExForum.

What's nearby

  • Beale Street - 2 min walk - 0.2 km
  • Orpheum Theatre - 2 min walk - 0.2 km
  • Peabody Ducks - 6 min walk - 0.6 km
  • FedExForum - 6 min walk - 0.6 km
  • National Civil Rights Museum - 8 min walk - 0.7 km

Getting around

  • Memphis Central Station - 13 min walk
  • Memphis International Airport (MEM) - 19 min drive

Restaurants

  • ‪B.B. King's Blues Club - ‬5 min walk
  • ‪Gus's World Famous Fried Chicken - ‬2 min walk
  • ‪Blues City Cafe - ‬5 min walk
  • ‪Silly Goose - ‬4 min walk
  • ‪Blind Bear - ‬5 min walk

About this property

Caption BY Hyatt Beale Street Memphis

Hotel with a restaurant, steps from Beale Street
Caption BY Hyatt Beale Street Memphis offers 136 accommodations with iPod docking stations and MP3 docking stations. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms feature minibars and laptop-compatible safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 136 guestrooms featuring iPod docking stations and minibars. 55-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, a picnic area, and a banquet hall.
Satisfy your appetite with American cuisine at Cimas Restaurant, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Cimas Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar.
The Market - Onsite café. Open daily.
Beck and Call Lounge - This rooftop bar serves light fare only. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 36.22 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Beck and Call Lounge
  • Cimas Restaurant
  • The Market

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per week, plus a deposit of USD 100 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children
  • Covered valet parking fee: USD 36.22 per night (in/out privileges)
  • Pet deposit: USD 100 per week
  • Pet fee: USD 100 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Caption By Hyatt Beale Memphis
Caption BY Hyatt Beale Street Memphis Hotel
Caption BY Hyatt Beale Street Memphis Memphis
Caption BY Hyatt Beale Street Memphis Hotel Memphis

Reviews

Caption BY Hyatt Beale Street Memphis Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 612 out of 1008 reviews
Rating 8 - Good. 216 out of 1008 reviews
Rating 6 - Okay. 101 out of 1008 reviews
Rating 4 - Poor. 39 out of 1008 reviews
Rating 2 - Terrible. 40 out of 1008 reviews

Reviews

10/10 Excellent

Ryan, Sturgeon Bay

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Cynesha

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This property is awesome it’s very clean I’ll rate it a 9/10 and the view is amazing in the morning and night I love the balcony setup it’s amazing.
Stayed 1 night in Jun 2025

10/10 Excellent

Wendell

People were very nice !!
Stayed 3 nights in Jun 2025

10/10 Excellent

nick, Kentfield

Liked: Cleanliness, staff & service, property conditions & facilities
Fun place. Great location. Friendly staff,
Stayed 3 nights in Jun 2025

10/10 Excellent

Jena

Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Travelled with partner
Very pleased with our stay, room was clean & staff were very pleasant
Stayed 2 nights in Jun 2025

8/10 Good

Janis

Stayed 1 night in May 2025

10/10 Excellent

Teresha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience. Great location for food and fun.
Stayed 1 night in May 2025

10/10 Excellent

Ole

Stayed 1 night in May 2025

10/10 Excellent

Delicia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Rhonna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property - close to Beale st. In fortunately we didn’t arrive til late and left at check out next day so we were not able to enjoy amenities. But think we would have enjoyed the amenities by looks of them/ pool, dining etc.
Stayed 1 night in May 2025

10/10 Excellent

PETER

Stayed 3 nights in May 2025

10/10 Excellent

andy

Stayed 1 night in May 2025

10/10 Excellent

Isaiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was friendly & very helpful
Stayed 1 night in May 2025

2/10 Terrible

lawrence

Wife had to have emergency surgery so i had to stay at hotel near hospital. I know there is no refund policy but come on.
Stayed 2 nights in May 2025

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kp

The hotel was a block from Beal Street. Nice pool and lounge. I would definitely stay again.
Stayed 1 night in May 2025

8/10 Good

James Dennison

Strangely off putting hotel. Newer hotel where some things did not work. It is downtown. Not worth it unless you have to be downtown.
Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

6/10 Okay

Sally

Stayed 3 nights in May 2025

6/10 Okay

Sally

Travelled with partner
Our room had a perfect view of the Arkansas Bridge and the Mississippi River. The bridge had a lovely light display each night and fireworks two of the three days we stayed there.
Stayed 3 nights in May 2025

6/10 Okay

Randy

Stayed 1 night in May 2025

10/10 Excellent

Margaret

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Ernestine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2025