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Caption BY Hyatt Beale Street Memphis

3.5 star property

Photo gallery for Caption BY Hyatt Beale Street Memphis

Suite, Balcony | Terrace/patio
Pool
Rooftop bar
Lobby
Rooftop bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

Map
245 S. FRONT STREET, Memphis, TN, 38103
  • Beale Street
    ‪1 min walk‬
  • National Civil Rights Museum
    ‪9 min walk‬
  • FedEx Forum
    ‪10 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Double Beds, Corner

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Corner

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Corner

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Corner

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Balcony

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Terrace/patio

Hyatt Centric Beale Street Memphis

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1281)
The price is NZ$440
for 1 room
includes taxes & fees
14 May - 15 May
Hyatt Centric Beale Street Memphis

About the area

Memphis

With a stay at Caption BY Hyatt Beale Street Memphis in Memphis (Downtown Memphis), you'll be steps from Beale Street and 8 minutes by foot from Mississippi River. .This hotel is 0.4 mi (0.7 km) from Peabody Ducks and 0.5 mi (0.8 km) from National Civil Rights Museum.

What's nearby

  • Beale Street - 1 min walk - 0.2 km
  • Orpheum Theatre - 3 min walk - 0.3 km
  • Peabody Ducks - 8 min walk - 0.7 km
  • National Civil Rights Museum - 9 min walk - 0.8 km
  • FedEx Forum - 10 min walk - 0.9 km

Getting around

  • Memphis Central Station - 13 min walk
  • Memphis International Airport (MEM) - 19 min drive

Restaurants

  • ‪B.B. King's Blues Club - ‬5 min walk
  • ‪Flying Saucer - ‬5 min walk
  • ‪Gus's World Famous Fried Chicken - ‬2 min walk
  • ‪Tamp & Tap - ‬6 min walk
  • ‪Silly Goose - ‬4 min walk

About this property

Caption BY Hyatt Beale Street Memphis

Hotel with a 24-hour fitness center, steps from Beale Street
Caption BY Hyatt Beale Street Memphis offers 136 accommodations with iPod docking stations and MP3 docking stations. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms feature minibars and laptop-compatible safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 136 guestrooms featuring iPod docking stations and minibars. 55-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, a picnic area, and a banquet hall.
Satisfy your appetite with American cuisine at Cimas Restaurant, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Cimas Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar.
The Market - Onsite café. Open daily.
Beck and Call Lounge - This rooftop bar serves light fare only. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 36.22 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Beck and Call Lounge
  • Cimas Restaurant
  • The Market

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per week, plus a deposit of USD 100 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children
  • Covered valet parking fee: USD 36.22 per night (in/out privileges)
  • Pet deposit: USD 100 per week
  • Pet fee: USD 100 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Caption By Hyatt Beale Memphis
Caption BY Hyatt Beale Street Memphis Hotel
Caption BY Hyatt Beale Street Memphis Memphis
Caption BY Hyatt Beale Street Memphis Hotel Memphis

Caption BY Hyatt Beale Street Memphis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 940 reviews
Rating 8 - Good. 208 out of 940 reviews
Rating 6 - Okay. 99 out of 940 reviews
Rating 4 - Poor. 39 out of 940 reviews
Rating 2 - Terrible. 41 out of 940 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christiana

Stayed 1 night in Jan 2025

8/10 Good

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the distance to Beale St
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Paul

Stayed 1 night in Jan 2025

10/10 Excellent

Vivian

Stayed 3 nights in Jan 2025

10/10 Excellent

Janine

Stayed 3 nights in Jan 2025

8/10 Good

Deidre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking to downtown
Stayed 2 nights in Jan 2025

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and close to the action. Safe walking.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nausser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

10/10 Excellent

Laushanda

Stayed 4 nights in Jan 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

The Caption Hotel was beautiful. We upgraded our room to a river view. It was so nice. There are several dining and bar options on site plus you are walking distance to a lot as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little bit confusing figuring it out location/valet at first since right next door to another property, but nice walkable spot to Beale Street and FedEx Forum. On the funkier, modern side for hotel theme but adjoining property very nice. Very friendly and efficient staff both places. Clean. Good bfast deal.
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Veronica, Lake Charles

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool boutique hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Chondra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay. Great customer service!!!
Stayed 2 nights in Dec 2024

8/10 Good

Lisa

Stayed 2 nights in Dec 2024

10/10 Excellent

Michele, Paoli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Carrie

Stayed 1 night in Dec 2024

4/10 Poor

Kelly

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The air-conditioning was broken the 2 days we stayed there. No refund or discount given.
Stayed 2 nights in Dec 2024

4/10 Poor

Penelope

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Phone charger was missing out my car!
Stayed 2 nights in Dec 2024

6/10 Okay

Karmin

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, lots of amenities

The hotel is in a great location and has great amenities. The bed and linens are comfortable. The room was spacious and had a fridge, iron, ironing board and safe. Personally, I didn’t like that there wasn’t a dresser so there was some place to unpack clothes. The biggest issue for us was that the thermostat was auto set to 76° about midnight and no matter what changed, we couldn’t lower the temp. It was miserable.
Stayed 2 nights in Dec 2024