Comfort Inn Memphis Airport West

2.5 star property

Photo gallery for Comfort Inn Memphis Airport West

Lobby
Pillow-top beds, desk, blackout curtains, iron/ironing board
Room, 1 King Bed, Accessible, Non Smoking
Non-Smoking
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

View map
3005 Millbranch Road, Memphis, TN, 38116
  • Place, Graceland
    ‪4 min drive‬
  • Place, Beale Street
    ‪10 min drive‬
  • Place, FedExForum
    ‪10 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪5 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Efficiency, Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Similar properties

About the area

Memphis

When you stay at Comfort Inn Memphis Airport West in Memphis, you'll be near the airport, a 4-minute drive from Graceland and 9 minutes from Beale Street. .This hotel is 7.4 mi (11.9 km) from FedExForum and 9.1 mi (14.7 km) from Bass Pro Shops at the Pyramid.

What's nearby

  • Graceland - 4 min drive - 3.5 km
  • Simmons Bank Liberty Stadium - 10 min drive - 10.3 km
  • Beale Street - 10 min drive - 12.4 km
  • FedExForum - 10 min drive - 11.8 km
  • University of Memphis - 11 min drive - 11.3 km

Getting around

  • Memphis Central Station - 13 min drive
  • Memphis International Airport (MEM) - 13 min drive

Restaurants

  • ‪Wendy's - ‬2 min drive
  • ‪Goodies Sub Shop - ‬3 min drive
  • ‪Uncle Lou's Fried Chicken - ‬2 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪Italian Rebel Pizza Parlor - ‬2 min drive

About this property

Comfort Inn Memphis Airport West

Suburban hotel with free breakfast and a fitness center
Comfort Inn Memphis Airport West offers 92 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 92 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Country Hearth Hotel Memphis Airport
Comfort Inn Hotel Memphis
Country Hearth Memphis Airport Hotel
Comfort Inn Memphis
Comfort Inn Airport Hotel
Comfort Inn Airport Memphis
Comfort Inn Airport Hotel Memphis

Comfort Inn Memphis Airport West Reviews

Reviews

6.8
Rating 10 - Excellent. 294 out of 1002 reviews
Rating 8 - Good. 250 out of 1002 reviews
Rating 6 - Okay. 175 out of 1002 reviews
Rating 4 - Poor. 128 out of 1002 reviews
Rating 2 - Terrible. 155 out of 1002 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Ocie, Middleton

Liked: Property conditions & facilities
Bedding & towels were not changed daily. Elevator had the overpowering and offensive smell of burnt electrical wiring.
Stayed 2 nights in Jul 2025

6/10 Okay

Zachary

Stayed 1 night in Jul 2025

2/10 Terrible

Phylicia

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The elevator was dirty . The carpet in the hallway is stained . My room smelled like cigarettes. Sheets were clean . TV - outdated , only local channels .
Stayed 1 night in Jul 2025

8/10 Good

Ma Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly especially Paresh.
Stayed 1 night in Jul 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Jennifer

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Well i made a reservation for the suit when we arrived the room smelled like bug spray. My daughtets and i are very asthmatic. They gave us a smaller room for the same price. The morning manager didnt want to give me money back. Even thoe they had to give us the next room availabe, because of our room not it good condition. The smell was so strong we started coghing immediately. The night shift customer service, Ron did try to help me as much as ge could.
Stayed 1 night in Jul 2025

2/10 Terrible

Sharon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was not clean and I was told about a deposit, last minute
Stayed 1 night in Jul 2025

8/10 Good

Reta

Travelled with family
Liked: Property conditions & facilities, room comfort
Just the air conditioner was really noisy
Stayed 1 night in Jun 2025

2/10 Terrible

Alexander

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I walked into the hotel and it was hot, muggy and smelly inside. My room was equally as so. There were stains on the floor and walls and all over my room. The ac in my screeched and didn’t work. I requested a separate room and it wasn’t any better. Was told no refund would be provided. I was traveling with my elderly grandparents and they were unable to breathe properly in the room. So i ultimately had to leave with no refund.
Stains on floor and sticky floor
Sticky and stained elevator with floor tiles loose
Stayed 1 night in Jul 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Sheila

Travelled with family, Business traveller, Travelled with group
Disliked: Amenities
The place smelled moldy covered up by Glade to give you a headache in the lobby to pretend like it is clean. Then, you get to the room to smell mildew and mold and see unclean place where the plugs in the sinks do not work. We went to a few rooms. We have alergies and it was not healthy environment. They claimed it was dur to the rain.
Stayed 1 night in Jun 2025

4/10 Poor

Natalie

Travelled with family and small children
Disliked: Amenities
This is probably the grossest hotel I have stayed at. The carpet in the hallways is absolutely disgusting. The whole place smells bad. The elevator has a STRONG smell of a burnt rubber belt like when your vacuum burns up. I’ve never been to a hotel that charged a $170 deposit until now and this place is definitely not worth it. Spend the extra money and stay somewhere nice.
Stayed 1 night in Jun 2025

6/10 Okay

Nicholas

Travelled with family
Liked: Staff & service
The ac had a musty smell to it
Stayed 1 night in Jun 2025

6/10 Okay

Ashley

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Pros: breakfast was good and the sheets and toilets seemed clean. Cleaning ladies were nice. Cons: the floors and walls especially in the hallway were disgusting. The bathroom walls also were dirty. The AC didn’t really work. There was constant noise and movement outside all night that made the room rumble. I wouldn’t stay here again. I had no idea crime was such a problem in Memphis. I would avoid staying in this city again. Cars have to be locked behind a gate to keep them safe.
Stayed 1 night in Jun 2025

10/10 Excellent

Jael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kaelecia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to airport
Stayed 1 night in May 2025

8/10 Good

Lise

Travelled with group
Liked: Cleanliness
Nice place but not much restaurants near by.
Stayed 1 night in May 2025

10/10 Excellent

Willie

Travelled with family
Liked: Cleanliness
NA
Stayed 2 nights in May 2025

6/10 Okay

Terriyonna

Stayed 1 night in May 2025

6/10 Okay

Amber

Stayed 1 night in May 2025

4/10 Poor

Stacey

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff manners not good
Stayed 1 night in May 2025

8/10 Good

Shawki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rating

It was okay. 7/10 rating. Could have used room service for more towels.
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Deborah

Travelled with group
Disliked: Staff & service
Room was clean but the air conditioner was loud and not very efficient. Was going to spend two nights but they did not seem to care when we told them about loudness. We left after one night.
Stayed 2 nights in May 2025

6/10 Okay

Mark

Stayed 1 night in May 2025