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DoubleTree by Hilton Memphis Downtown

4.0 star property

Photo gallery for DoubleTree by Hilton Memphis Downtown

Reception
Snack bar
Room, 2 Double Beds, Corner
Exterior
Meeting facility

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
185 Union Ave, Memphis, TN, 38103
  • Beale Street
    ‪3 min walk‬
  • FedExForum
    ‪5 min walk‬
  • Bass Pro Shops at the Pyramid
    ‪1 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Peloton)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Peloton)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible

40-inch LED TV with satellite channels, TV, pay films

Accessible

8.6 out of 10
Excellent
(64 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Aqua View

Aqua View

Aqua View

8.4 out of 10
Very good
(54 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Peleton)

40-inch LED TV with satellite channels, TV, pay films

Room, 1 King Bed (Peleton)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

40-inch LED TV with satellite channels, TV, pay films

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Memphis-Beale Street

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, (1098)
The price is NZ$271
for 1 room
includes taxes & fees
15 Aug - 16 Aug
Hampton Inn & Suites Memphis-Beale Street

About the area

Memphis

With a stay at DoubleTree by Hilton Memphis Downtown, you'll be centrally located in Memphis, steps from AutoZone Park and within a 10-minute walk of Beale Street. .This hotel is 0.4 mi (0.6 km) from Orpheum Theatre and 0.4 mi (0.6 km) from FedExForum.

What's nearby

  • AutoZone Park - 2 min walk - 0.2 km
  • Beale Street - 3 min walk - 0.3 km
  • FedExForum - 5 min walk - 0.4 km
  • National Civil Rights Museum - 13 min walk - 1.1 km
  • Bass Pro Shops at the Pyramid - 1 min drive - 1.5 km

Getting around

  • Memphis Central Station - 19 min walk
  • Memphis International Airport (MEM) - 14 min drive

Restaurants

  • ‪Flying Saucer - ‬6 min walk
  • ‪Charlie Vergos' Rendezvous - ‬2 min walk
  • ‪Hooters - ‬4 min walk
  • ‪Huey's Restaurant - ‬2 min walk
  • ‪Tamp & Tap - ‬4 min walk

About this property

DoubleTree by Hilton Memphis Downtown

Hotel with a restaurant, steps from AutoZone Park
DoubleTree by Hilton Memphis Downtown offers 280 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 280 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands, wedding services, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Memphis? This hotel has 8000 square feet (743 square meters) of space consisting of conference space and 6 meeting rooms.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
DoubleTree by Hilton Memphis Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 32 per night; includes in/out privileges)

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 8,000 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (112 centimetre wide door)
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 15 per person
  • Valet parking fee: USD 32 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Memphis Downtown
DoubleTree Hilton Memphis Downtown
DoubleTree Memphis Downtown
Hilton DoubleTree Memphis Downtown
Hilton Memphis Downtown
Memphis Downtown DoubleTree
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree
DoubleTree Hilton Memphis Downtown Hotel
Doubletree By Hilton Memphis
DoubleTree by Hilton Memphis Downtown Hotel
DoubleTree by Hilton Memphis Downtown Memphis
DoubleTree by Hilton Memphis Downtown Hotel Memphis

DoubleTree by Hilton Memphis Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 418 out of 1003 reviews
Rating 8 - Good. 251 out of 1003 reviews
Rating 6 - Okay. 146 out of 1003 reviews
Rating 4 - Poor. 96 out of 1003 reviews
Rating 2 - Terrible. 92 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

chanel

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The rooms are old, ceiling hanging in the bathroom, spider webs in the windows
Stayed 2 nights in Apr 2025

10/10 Excellent

Martha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Apr 2025

10/10 Excellent

Lameshia

Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

35th Anniversary Celebration

Everything was absolutely amazing!!!
Stayed 2 nights in Apr 2025

6/10 Okay

Fatima L

Travelled with group
Liked: Staff & service
Ms Linae believe she was manager and was excellent had a very pleasant attitude, professional always. Would like to also speak of Jasmine and another lady was also very pleasant. The afternoon shift were not as pleasant at all. The rooms are basic, there are no microwaves or refrigerators in the rooms.
Stayed 3 nights in Apr 2025

2/10 Terrible

Barry

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Normally we have a great experience with Doubletree. This time, however was different. After waiying over half an hour at check in, we finally were able to make it to our room. When we torned down the bed, there were blood stains on the sheets. When we called the front desk, they said they were sending someone up. 20 minutes later, someone arrived, handed us a stack of sheets and when we offered to show them the stains, we were told "I just drop off the sheets..." and he left.
Stayed 1 night in Apr 2025

6/10 Okay

Kristin

Disliked: Cleanliness, property conditions & facilities
The staff wasn’t bad, but the sheets/duvet were filthy. Didn’t feel very safe at the hotel
Stayed 1 night in Apr 2025

4/10 Poor

Melanie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Dated hotel, needs upgrade

The hotel is dated. The lobby is gorgeous and it’s near Fed Ex Forum but that’s it. Looks like full size beds, bathroom is dated with chipped door and furniture. Toilet is too low and I am 5’5”. I won’t stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Doris, Landover

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my 4-days in Memphis. This Double tree had good food and good housekeeping. Jazmine at the front desk along with 2 other ladies (waited 2-weeks to do the review) were outstanding. Different people from my group arrived at different times and everyone had only nice things to say about check-in including the very helpful valet car attendants.
Stayed 3 nights in Mar 2025

2/10 Terrible

Kim

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hospitality was awesome. The facilities were piss poor
Stayed 2 nights in Mar 2025

8/10 Good

Amber

Travelled with family
Liked: Staff & service
This was a stay for a basketball tournament and we were overall pleased. The staff was top tier!!!! Valet, front desk, cleaning staff all were extremely accommodating and very helpful when needed. The lobby and bar area are nice. We had a great bar tender that introduced us to new drinks. Beale street and Fed Ex Forum are just about a block away. My only con for the hotel is that the rooms are dated and the bathrooms are small but other than that it was nice!
Stayed 2 nights in Mar 2025

6/10 Okay

Kamiyah

Liked: Staff & service, room comfort
Disliked: Cleanliness
Great customer service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Eric, calumet park

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First off the staff was wonderful but rooms are very outdated, mattress were very uncomfortable, bathroom peeling up this hotel should be labeled a 2 star and should be priced as one.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Employee
Stayed 2 nights in Mar 2025

10/10 Excellent

Mechelle, Mooreville

Liked: Cleanliness, staff & service, property conditions & facilities
Was a little loud, but great location
Stayed 1 night in Mar 2025

6/10 Okay

Lily

Travelled with family
Liked: Staff & service
Wish there were bars or rails to hang onto in the bathtub. The maids and staff were very nice. Parking was expensive.
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service

Doubletree Downtown

Great location, not so great valet service. Extra $25 for a early check in. Stayed 3 nights housekeeping never came, called twice (separate days) and still nothing. Not the best experience from a Doubletree. Nice bar and restaurant.
Stayed 3 nights in Mar 2025

10/10 Excellent

Aloys

Stayed 2 nights in Mar 2025

2/10 Terrible

Narihiko, Houston

Liked: Staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Need some upgrades
Stayed 1 night in Mar 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great staff
Stayed 2 nights in Mar 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great, very nice breakfast, valet parking really easy, bed was nice. Sticky Floor downstairs, no water at the gym. But besides that, I definitly would go back here
Stayed 1 night in Mar 2025

10/10 Excellent

Bradley

Travelled with family
Liked: Amenities
Nice place to stay
Stayed 2 nights in Feb 2025