DoubleTree by Hilton Memphis Downtown

4.0 star property

Photo gallery for DoubleTree by Hilton Memphis Downtown

Reception
Snack bar
Meeting facility
Room, 2 Double Beds, Corner
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

View map
185 Union Ave, Memphis, TN, 38103
  • Place, Beale Street
    ‪3 min walk‬
  • Place, FedExForum
    ‪5 min walk‬
  • Place, Bass Pro Shops at the Pyramid
    ‪1 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Corner

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Peloton)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Peleton)

  • Sleeps 2
  • 1 King Bed

Standard King

8.6 out of 10
Excellent
(73 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Two Doubles

8.4 out of 10
Very good
(66 reviews)
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Memphis

With a stay at DoubleTree by Hilton Memphis Downtown, you'll be centrally located in Memphis, steps from AutoZone Park and within a 10-minute walk of Beale Street. .This hotel is 0.4 mi (0.6 km) from Orpheum Theatre and 0.4 mi (0.6 km) from FedExForum.

What's nearby

  • AutoZone Park - 2 min walk - 0.2 km
  • Beale Street - 3 min walk - 0.3 km
  • FedExForum - 5 min walk - 0.4 km
  • Orpheum Theatre - 6 min walk - 0.6 km
  • Bass Pro Shops at the Pyramid - 1 min drive - 1.5 km

Getting around

  • Memphis Central Station - 19 min walk
  • Memphis International Airport (MEM) - 14 min drive

Restaurants

  • ‪The Peabody Memphis - ‬1 min walk
  • ‪Charlie Vergos' Rendezvous - ‬2 min walk
  • ‪Peabody Lobby Bar - ‬1 min walk
  • ‪Huey's Restaurant - ‬2 min walk
  • ‪Texas de Brazil - ‬3 min walk

About this property

DoubleTree by Hilton Memphis Downtown

Hotel with a restaurant, steps from AutoZone Park
DoubleTree by Hilton Memphis Downtown offers 280 accommodations with coffee/tea makers and hair dryers. 40-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 280 guestrooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands, wedding services, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Memphis? This hotel has 8000 square feet (743 square meters) of space consisting of conference space and 6 meeting rooms.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
DoubleTree by Hilton Memphis Downtown has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 32 per night; includes in/out privileges)

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 8,000 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (112 centimetre wide door)
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from November 30 2025 to December 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 15 per person
  • Valet parking fee: USD 32 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Memphis Downtown
DoubleTree Hilton Memphis Downtown
DoubleTree Memphis Downtown
Hilton DoubleTree Memphis Downtown
Hilton Memphis Downtown
Memphis Downtown DoubleTree
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree
DoubleTree Hilton Memphis Downtown Hotel
Doubletree By Hilton Memphis
DoubleTree by Hilton Memphis Downtown Hotel
DoubleTree by Hilton Memphis Downtown Memphis
DoubleTree by Hilton Memphis Downtown Hotel Memphis

DoubleTree by Hilton Memphis Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 435 out of 1003 reviews
Rating 8 - Good. 244 out of 1003 reviews
Rating 6 - Okay. 144 out of 1003 reviews
Rating 4 - Poor. 89 out of 1003 reviews
Rating 2 - Terrible. 91 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tocquankerrious

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing and was real comfortable it was also very clean
Stayed 2 nights in Jul 2025

6/10 Okay

Bria

Stayed 1 night in Jul 2025

8/10 Good

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 things I didn't like was that there was only 1 microwave for the whole building and that there was no refrigerator in the room
Stayed 2 nights in Jul 2025

2/10 Terrible

Alex

Stayed 1 night in Jul 2025

10/10 Excellent

Graeme-Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

William Brett

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean and friendly

friendly staff, clean and open lobby. Did not like having to pay $25 to get into room a couple of hours early - especially as a Hilton Honors member, but that is a corporate issue, not unique to this hotel.
Stayed 2 nights in Jul 2025

4/10 Poor

Samantha

Liked: Staff & service
Disliked: Property conditions & facilities
The room we stayed in had no refrigerator or microwave....the TV didn't work the first night..... items came missing from room. I always stay at the Hilton on the other side of town now see see why..... horrible experience....but I can say the employees are nice and kind
Stayed 2 nights in Jul 2025

6/10 Okay

Santosh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not like the service
Stayed 2 nights in Jul 2025

10/10 Excellent

Sheree

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Travelled with partner
Friendly staff, they made you feel welcome
Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Stayed 1 night in Jul 2025

10/10 Excellent

Angela, Albany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE THIS HOTEL
Stayed 1 night in Jul 2025

8/10 Good

Travis, Arlee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good place. Only had for one night, but very close to Beale Street.
Stayed 1 night in Jul 2025

6/10 Okay

Alicia

Liked: Staff & service
Disliked: Cleanliness
Staff was amazing very courteous and helpful. Bathroom dusty bathtub and shower not clean
Stayed 1 night in Jul 2025

6/10 Okay

LaShena

Stayed 2 nights in Jun 2025

10/10 Excellent

Clifford, Kirkwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Joshua

Disliked: Staff & service, property conditions & facilities
Most of the staff for it was so very rude! I don’t care if they let me stay here free, I would never stay in this hotel again!
Stayed 2 nights in Jun 2025

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, things look a little worn out.
Stayed 1 night in Jun 2025

10/10 Excellent

Naoki, Gilroy

Stayed 1 night in Jun 2025

6/10 Okay

Alisa

Liked: Cleanliness, staff & service, room comfort
No remote in room, the water level in the toilet was low not enough to flush . Had to call maintenance. Nothing fancy or exciting about the room.
Stayed 1 night in Jun 2025

8/10 Good

Arsheba

Stayed 1 night in Jun 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing experience
Stayed 3 nights in Jun 2025

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, amenities
Updates are still being made, but the staff was amazing! Food in the restaurant was freshly made (ie biscuits from scratch) and delicious!
Stayed 2 nights in Jun 2025