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Hyatt Place Memphis Primacy Park

3.0 star property

Photo gallery for Hyatt Place Memphis Primacy Park

Free daily buffet breakfast
Seasonal outdoor pool, pool loungers
Premium bedding, down duvets, in-room safe, desk
Lobby
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly

Explore the area

View map
1220 Primacy Pkwy, Memphis, TN, 38119
  • Place, Baptist Memorial Hospital-Memphis
    ‪5 min drive‬
  • Place, Memphis Botanic Garden
    ‪7 min drive‬
  • Place, University of Memphis
    ‪9 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, Multiple Beds

Premium bedding, down duvets, in-room safe, desk

Room, Multiple Beds

8.0 out of 10
Very good
(87 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

8.4 out of 10
Very good
(79 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Specialty)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Specialty)

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds (Specialty)

7.6 out of 10
Good
(34 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 1 King Bed

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About the area

Memphis

With a stay at Hyatt Place Memphis Primacy Park in Memphis, you'll be in the business district, within a 10-minute drive of University of Memphis and Lichterman Nature Center. .This hotel is 10.8 mi (17.4 km) from Beale Street and 11.5 mi (18.5 km) from FedExForum.

What's nearby

  • Baptist Memorial Hospital-Memphis - 5 min drive - 4.6 km
  • Memphis Botanic Garden - 7 min drive - 6.0 km
  • Shelby Farms Visitor Center - 9 min drive - 8.9 km
  • University of Memphis - 9 min drive - 8.5 km
  • Graceland - 18 min drive - 22.5 km

Getting around

  • Memphis Central Station - 23 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪Panda Express - ‬12 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Central BBQ Poplar - ‬9 min walk
  • ‪Red Koi Japanese Cuisine - ‬15 min walk
  • ‪Chipotle Mexican Grill - ‬14 min walk

About this property

Hyatt Place Memphis Primacy Park

Suburban hotel with free breakfast and area shuttle service
Hyatt Place Memphis Primacy Park offers 128 accommodations with DVD players and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 128 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding, and all rooms are furnished with double sofa beds. Premium TV channels and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area. Guests can catch a ride on the complimentary shuttle, which operates within 3 mi.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Memphis? This hotel has 1173 square feet (109 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Memphis Primacy Park has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 mi
  • Parking on site (USD 7 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,173 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 7 per day
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from April 01 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Memphis Primacy Park
Hyatt Place Primacy
Hyatt Place Primacy Hotel
Hyatt Place Primacy Hotel Memphis Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Primacy Park Hotel
Hyatt Place Primacy Park
Hyatt Place Memphis Primacy Parkway Hotel Memphis
Hyatt Memphis Primacy Parkway
Hyatt Memphis Primacy Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Memphis Primacy Park Memphis
Hyatt Place Memphis Primacy Park Hotel Memphis

Reviews

Hyatt Place Memphis Primacy Park Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 456 out of 1013 reviews
Rating 8 - Good. 225 out of 1013 reviews
Rating 6 - Okay. 153 out of 1013 reviews
Rating 4 - Poor. 84 out of 1013 reviews
Rating 2 - Terrible. 95 out of 1013 reviews

Reviews

10/10 Excellent

JAROD

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good hotel, clean. The pool was warm and clean. The only down fall was the pull out bed uncomfortable but that what you get with a pull out . But no worries it was for only one night.
Stayed 1 night in Jul 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
It was good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed ourselves
Stayed 3 nights in Jul 2025

8/10 Good

Teresa

Stayed 1 night in Jul 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean with excellent customer service and amenities. Great beds, great breakfast, great pool, and nice safe environment. Would definitely recommend and stay again!
Stayed 3 nights in Jul 2025

6/10 Okay

Shonda

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Decent and friendly staff

I chose this hotel because of the space and especially the mini fridge since we were coming in to Memphis for a twirling camp. Mini fridge never worked even after being defrosted by maintenance the next day. Room was spacious, bedding ok. Parking is extra which makes no sense, make sure to pay upon check-in, was told to scan and complete, but could do later instead of doing while getting checked in and forgot so I was charged an extra $5 fee to the $7 daily parking. Breakfast was amazing and staff friendly. Air was fresh when you entered and felt safe.
Stayed 2 nights in Jul 2025

8/10 Good

Stacie

Stayed 2 nights in Apr 2025

10/10 Excellent

Nisha

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Calvin

Stayed 1 night in Jul 2025

8/10 Good

William

Stayed 1 night in Jun 2025

6/10 Okay

Alisha

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Overall good place to stay, decent breakfast buffet. $100 incidental fee though that I did not see on Expedia website. Employee said it was on there, I looked again and still didn’t see it. Fee not refunded for 7-10 business days, can be up to 30 if you’re using a cash app or chime card.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anneli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family road-trip

Amazing staying, really nice neighborhood. The breakfast was superb
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Sofá bed was broken no shampoo and molt on shower curtain and bed to firm
Stayed 1 night in Jul 2025

4/10 Poor

Nigel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Smells so bad

Honestly the room smelt so bad like mildew. The a/c was blowing a rotten smell and the carpet was nasty. It definitely needs updating.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful! Going to stay there again on the way back through! So much nicer and safer than Nashville!
Stayed 2 nights in Jul 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Antoinette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids really enjoyed the pool and the breakfast was on point the front desk staff Was excellent and Damien at the front desk was amazing we will be back in the future don’t let me forget about housekeeping they were great as well
Stayed 3 nights in Jul 2025

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Vanessa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Clean and okay rooms. Bathrooms are abit small. The hotel needs the remodel they are currently under. Didn't love you have to pay $7 parking each night you stay there. Their laundry facilities are not working as of 7/22/25. I won't be staying at this location again.
Stayed 2 nights in Jul 2025

6/10 Okay

Cleopatra

Disliked: Staff & service, property conditions & facilities
I’ve stayed here a couple of times in the recent past. The room was great and the bed slept very good. First time there was a water leak behind the front desk near the elevator. Second time everything was great. But on the 21st the system was down and several other guests were sitting around the lobby when I entered. The front desk staff was on the phone, and once she hung up she offered no explanation or ETA.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed with this Hyatt location.

Memphis Primacy Park location. I was very disappointed because Hyatt Place is usually amazing. My air conditioner was barely functional. I had to ice my cooler to keep drinks cold because the refrigerator wasn’t working probably. My comforter had a stain on it when I got there. I asked for room service on the second day. The bed was made up with the same exact cover with the stain on it. They tried to hide the stain and tuck it. They did not leave clean towels . The carpet was filthy. The shower head screamed the entire time we showered. I had to pay a $7 daily for u unsecured parking. The staff was friendly but the service was horrible. I do NOT recommend this location because many members of my group had similar complaints. We had a total of 7 rooms.
Stayed 3 nights in Jul 2025

10/10 Excellent

Isain

Stayed 2 nights in Jul 2025

6/10 Okay

Nancy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness

First timers to the Hyarr and Memphis

The only complaint was the rooms weren't given clean linens daily unless we asked. Also the trash was not taken out. We had to ask for towels as well as linen. The breakfast was excellent. Other than that we had a very good stay.
Stayed 5 nights in Jul 2025