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Quality Inn & Suites Germantown North

2.5 star property

Photo gallery for Quality Inn & Suites Germantown North

Lobby
Standard Room, 2 Queen Beds, Non Smoking
Business centre
Indoor pool, open 6 AM to 10 PM, pool loungers
Free daily buffet breakfast

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

View map
7787 Wolf River Blvd, Germantown, TN, 38138
  • Place, Shelby Farms Visitor Center
    ‪8 min drive‬
  • Place, TPC Southwind
    ‪11 min drive‬
  • Place, Wolfchase Galleria
    ‪11 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About the area

Germantown

With a stay at Quality Inn & Suites Germantown North in Germantown, you'll be in a shopping district, within a 15-minute drive of University of Memphis and Methodist Le Bonheur Germantown Hospital. .This hotel is 13.2 mi (21.3 km) from Memphis Zoo and 2.2 mi (3.5 km) from Opera Memphis.

What's nearby

  • Methodist Le Bonheur Germantown Hospital - 3 min drive - 2.9 km
  • Shelby Farms Visitor Center - 8 min drive - 8.5 km
  • TPC Southwind - 11 min drive - 8.9 km
  • Wolfchase Galleria - 11 min drive - 10.6 km
  • University of Memphis - 16 min drive - 15.5 km

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Local Lime | Germantown - ‬3 min drive
  • ‪Hueys Germantown - ‬3 min drive
  • ‪Firehouse Subs - ‬3 min drive

About this property

Quality Inn & Suites Germantown North

Hotel in Germantown with free breakfast and a 24-hour business center
Quality Inn & Suites Germantown North offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

This Germantown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 80 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, and you can also request microwaves.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and discounted use of a nearby fitness facility.
A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.00 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Germantown
Comfort Inn Germantown
Quality Inn Germantown
Quality Germantown
Quality & Suites Germantown
Quality Inn & Suites Germantown North Hotel
Quality Inn & Suites Germantown North Germantown
Quality Inn & Suites Germantown North Hotel Germantown

Quality Inn & Suites Germantown North Reviews

Reviews

6.6
Rating 10 - Excellent. 235 out of 972 reviews
Rating 8 - Good. 233 out of 972 reviews
Rating 6 - Okay. 221 out of 972 reviews
Rating 4 - Poor. 139 out of 972 reviews
Rating 2 - Terrible. 144 out of 972 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Keith

Stayed 1 night in Aug 2025

2/10 Terrible

Latha

Stayed 1 night in Jul 2025

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly customers as well as staff
Stayed 4 nights in Jul 2025

2/10 Terrible

jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Cassie

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Well im so sorry this time t have nothing to say except the lady was very sweet
Stayed 1 night in Jul 2025

4/10 Poor

David

Stayed 1 night in Jul 2025

4/10 Poor

Deloris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I moved to 3 different rooms, first the toilet didn't flush, second the door did not open, and third the king bed mattress was deeply sunken in the middle. I stayed in that room because I was tired of moving.
Stayed 1 night in Jul 2025

2/10 Terrible

scott

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There were so many issues, we decided to leave after 30 minutes. You could say it felt like home because nothing worked. TV remote held together with electrical tape, AC had limited power, and the plumbing was horrible. At least check in was easy
Stayed 3 nights in Jun 2025

6/10 Okay

Ezequiel

It’s was dirty walls towels and drain clog
Stayed 3 nights in Jul 2025

10/10 Excellent

Keith

Business traveller
Liked: Staff & service, room comfort
Courteous and quiet
Stayed 1 night in Jun 2025

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Teresa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Audra

Stayed 1 night in Jun 2025

4/10 Poor

Angela

Liked: Staff & service
Disliked: Cleanliness
There was a live roach in the bath tub and a hair in the corner of the bed upon arrival. I advised the lady at the desk and she just shook her head and said that they had sprayed a couple of days ago. That's it. Nothing else. There was a strong odor coming from a couple of the rooms and it enveloped the hall creating an uncomfortable and nauseating feeling when entering and existing the room. The location was great.
Stayed 2 nights in Jun 2025

2/10 Terrible

Donna

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I asked for a room change twice before accepting room # three. I was still dissatisfied, however, it was better than the first two. It wasn't clean. The towels are super thin and cheap. I had back pain from sleeping on the bed. The shower drained extremely slowly, so the water collects to where your feet are in a pool of water. We all wore shower shoes, said a prayer, and got in and out! The toilet also flushed slowly. You had to flush several times just to get the tissue down. I told the kids to only do number one here. This hotel/motel needs major updating.
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Deirdre

Business traveller
It was clean and it was just a trip to take care of some business the service was good!
Stayed 1 night in Jun 2025

10/10 Excellent

William

Stayed 1 night in Jun 2025

6/10 Okay

Brittany

Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Stayed 1 night in Jun 2025

6/10 Okay

Dr. Ronald L.

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Amenities
I loved the jacuzzi
Stayed 1 night in May 2025

4/10 Poor

Savannah

Disliked: Cleanliness, property conditions & facilities, room comfort

Not impressed.

First impression when you walk into the hotel/lobby is a weird odor coming from somewhere. Room was not impressive, walking barefoot on the floor had my feet black because the floor was so dirty. Kept finding random hairs throughout the room/bathroom. It was not a pleasant stay, will not be staying again and will not be recommending this hotel to anyone.
Stayed 3 nights in May 2025