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Quality Inn & Suites Memphis East

2.5 star property

Photo gallery for Quality Inn & Suites Memphis East

Lobby
Exterior
Suite, 1 King Bed with Sofa bed (1 Person Sofa Bed)
Pillow-top beds, in-room safe, desk, blackout curtains
Free buffet breakfast

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View map
1335 McRee St, Memphis, TN, 38134
  • Place, Methodist Le Bonheur Healthcare
    ‪8 min walk‬
  • Place, Golf and Games Family Park
    ‪2 min drive‬
  • Place, Beale Street
    ‪16 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (1 Person Sofa Bed)

Suite, 1 King Bed with Sofa bed (1 Person Sofa Bed)

Suite, 1 King Bed with Sofa bed (1 Person Sofa Bed)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Suite, Non Smoking

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Memphis

With a stay at Quality Inn & Suites Memphis East, you'll be centrally located in Memphis, within a 15-minute drive of University of Memphis and Memphis Zoo. .This hotel is 12 mi (19.3 km) from Beale Street and 18 mi (28.9 km) from Graceland.

What's nearby

  • Methodist Le Bonheur Healthcare - 8 min walk - 0.7 km
  • Golf and Games Family Park - 2 min drive - 2.2 km
  • Beale Street - 16 min drive - 28.5 km
  • FedExForum - 17 min drive - 29.2 km
  • Graceland - 21 min drive - 33.1 km

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 21 min drive

Restaurants

  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Popeyes Louisiana Kitchen - ‬10 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Church's Texas Chicken - ‬19 min walk
  • ‪Taco Bell - ‬3 min drive

About this property

Quality Inn & Suites Memphis East

Quality Inn & Suites Memphis East offers 55 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 55 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 20
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Inn Hotel Memphis
Comfort Inn Memphis
Quality Inn Memphis
Quality Memphis
Quality & Suites Memphis East
Quality Inn & Suites Memphis East Hotel
Quality Inn & Suites Memphis East Memphis
Quality Inn & Suites Memphis East Hotel Memphis

Quality Inn & Suites Memphis East Reviews

Reviews

6.4
Rating 10 - Excellent. 214 out of 1000 reviews
Rating 8 - Good. 253 out of 1000 reviews
Rating 6 - Okay. 190 out of 1000 reviews
Rating 4 - Poor. 159 out of 1000 reviews
Rating 2 - Terrible. 184 out of 1000 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Brenda

Disliked: Cleanliness, staff & service, amenities
Neglected property-- trashy, leaf-filled parking lot surrounded by old wire and wood fences, out-of-service lobby restrooms, broken elevatr, scratched, denteddoors, marred furniture, smelly, soiled carpet, peeling paint, loose frame boards, limited breakfast items and dirty microwave. Lost electricity at 8:30 pm for about an hr. and had no answer on hotel's phone no. Didn't know whether we should call 911 for possible mass murder or robbery. No other customers andandandlobbystilllocked to lobby at 8 aor any notior contact from a single person
Stayed 1 night in Dec 2025

10/10 Excellent

apyfane

Stayed 1 night in Dec 2025

8/10 Good

Melissa

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was ok., but breakfast was very poor., only waffle maker., white bread and butter and one cereal and milk and coffee… nothing like used to be.
Stayed 1 night in Nov 2025

2/10 Terrible

Rhonda

Disliked: Cleanliness, amenities
When I say the water hardly got warm thats exactly what I mean! Glad it was just for one night
Stayed 1 night in Oct 2025

8/10 Good

Deanna

Stayed 1 night in Oct 2025

4/10 Poor

Patricia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible smell. Marijuana smell. Breakfast was minimal. No meat. Waffle mix was out. Minimal bread options. One cereal. Shampoo was missing. Had to go to desk because phone didn't work. Price for room was too high for what service/no service we received.
Stayed 1 night in Oct 2025

10/10 Excellent

Fatima

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes the room very nice clean an cosy the jacuzzi was so good . An I love the coziness in the room
Stayed 1 night in Oct 2025

4/10 Poor

Stephen

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Paltry Breakfast not as advertised

Hotel advertises a “breakfast buffet” but in reality it was one of the saddest hotel breakfasts I’ve ever seen. There was only stale cereal, old white bread and waffles. No eggs, no sausage, no fruit, no yoghurt, not even jam or spreads for the bread. It was a miserly breakfast. It’s clear the hotel is trying to run as cheap as possible.
Stayed 1 night in Oct 2025

2/10 Terrible

Satish

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality Inn doesn't have Quality. Ripped carpet, ripped furniture. Breakfast is too bad; nothing you can eat for breakfast. We have bread, but no jam. We have a raffle maker, but no butter, no juice, and no coffee. The room furniture is in such bad condition. Expedia should remove this hotel from its listing. I won't recommend this place. In a word, this place is not worth staying.
Stayed 1 night in Oct 2025

6/10 Okay

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent room cleanliness bathroom had no body wash or shampoo AC was very weak lights shown thru into the room
Stayed 1 night in Oct 2025

10/10 Excellent

TAMARA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Katlin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Christopher

Stayed 1 night in Aug 2025

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience.
Stayed 16 nights in Jun 2025

2/10 Terrible

Amjad

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty very limited lighting, phone phone does not work in the room, comforter had red and other stains dirty co.forter, fridge does not work either. We did not stay at the hotel for those reason. The manager offered another room and we had the same issue.
Stayed 1 night in Aug 2025

8/10 Good

Howard

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Bessy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Robert

Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Karthi

Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

RAFAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the price

A good solid hotel that was clean in the bedroom were comfortable.
Stayed 1 night in Jun 2025

2/10 Terrible

Robin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay

The staff was nice, but it is in a shady part of town. There were many signs about no smoking but the lobby smelled very strongley of cigarettes and the hallways smelled like cigarettes and weed. We had a fold out bed for our older child but it was dirty and the fridge was not cleaned.
Stayed 1 night in Jul 2025

10/10 Excellent

Veto

Liked: Property conditions & facilities

It's was amazing

Stayed 1 night in Jun 2025

6/10 Okay

RAFAEL

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Good for price

Beds were very comfortable! Neighborhood was a little suspicious, otherwise the sleep was excellent!
Stayed 1 night in Jun 2025