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Hotel Boutique Santa Elena

2.5 star property

Photo gallery for Hotel Boutique Santa Elena

Terrace/patio
Family Double Room
Reception
Reception
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
C. 62 Centro, 434, Mérida, YUC, 97000
  • Place, Parque Santa Lucía
    ‪3 min walk‬
  • Place, Paseo de Montejo
    ‪6 min walk‬
  • Place, Plaza Grande
    ‪10 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪13 min drive‬

Room options

View all photos for Comfort Room

Comfort Room

Comfort Room

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Double Room

Family Double Room

Family Double Room

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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Garden view
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Mérida Centro
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 1,005 reviews
The price is NZ$99
includes taxes & fees
7 June - 8 June
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About the area

Mérida

With a stay at Hotel Boutique Santa Elena, you'll be centrally located in Mérida, within a 5-minute drive of Paseo de Montejo and Yucatan International Convention Center. .This hotel is 4.9 mi (8 km) from Plaza Altabrisa and 5.4 mi (8.7 km) from U.S. Consulate General Mérida.

What's nearby

  • Parque Santa Lucía - 3 min walk - 0.3 km
  • Universidad Autónoma de Yucatán - 5 min walk - 0.5 km
  • Paseo de Montejo - 6 min walk - 0.6 km
  • Mérida Cathedral - 10 min walk - 0.9 km
  • Plaza Grande - 10 min walk - 0.9 km

Getting around

  • Teya-Merida Station - 26 min drive
  • Mérida International Airport (MID) - 21 min drive

Restaurants

  • ‪La Negrita Cantina - ‬2 min walk
  • ‪La Tratto Santa Lucía - ‬4 min walk
  • ‪La Burguer House - ‬2 min walk
  • ‪Ki'Xocolatl - ‬4 min walk
  • ‪Casa Yucatan - ‬3 min walk

About this property

Hotel Boutique Santa Elena

Hotel Boutique Santa Elena offers 11 air-conditioned accommodations with safes and coffee/tea makers. 32-inch Smart televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Mérida hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 11 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreation amenities such as an indoor pool or take in the view from a garden.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Indoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property does not allow children
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Boutique Santa Elena Merida
Hotel Boutique Santa Helena
Hotel Boutique Santa Elena Hotel
Hotel Boutique Santa Elena Mérida
Hotel Boutique Santa Elena Hotel Mérida

Hotel Boutique Santa Elena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 50 out of 66 reviews
Rating 8 - Good. 11 out of 66 reviews
Rating 6 - Okay. 5 out of 66 reviews
Rating 4 - Poor. 0 out of 66 reviews
Rating 2 - Terrible. 0 out of 66 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

John, Olympia

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
It was fine... But far from a "boutique hotel". The bed was just okay. The cenote pool was out of order our whole stay. We asked for two extra pillows and that cost extra. It was a nice hotel, but boutique is all about service and historic. They got the historic part but need to work on the service part. Also, the vending machine in the center courtyard is just not boutique. Sell stuff at the main desk, not out of the machine. And lastly, the toilets were super weak, we had to leave the hotel to go #2. Lame!
Stayed 3 nights in Jan 2026

10/10 Excellent

Maximiliano

Liked: Cleanliness, staff & service, amenities
Everything was fine. I had a great stay here.
An artificial Cenote but it's cool!
The entrance
A little garden
The bedroom it's comfort as well as the bed
Stayed 1 night in Feb 2026

8/10 Good

Marjorie

Liked: Cleanliness, staff & service, amenities
The room was excellent, so was the staff! My only complaint was that the price I agreed to when I reserved my stay wasn’t honored by the hotel when I came to check in. The hotel should have food way to honor the price I was given
Stayed 8 nights in Jan 2026

10/10 Excellent

Jennifer

Stayed 2 nights in Jan 2026

8/10 Good

Aleksandr

Stayed 1 night in Jan 2026

10/10 Excellent

mark

Liked: Cleanliness, amenities, property conditions & facilities
For the price, it was quite elegant and stylish. Would stay there again.
Stayed 1 night in Jan 2026

10/10 Excellent

PEJMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 2 nights in Oct 2025

8/10 Good

MIKE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Day one, I found the safe box locked, therefore it was unusable, I made them aware of it but it was never corrected. Day two, I wasn’t informed that I had to leave the key in the front desk when leaving for the day. I came back that night and my room wasn’t made. Only stayed two nights but they didn’t clean the room or made the bed. Bummer. Other than that the place was nice and well maintained, the location unbeatable and the price was right.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very nice place close to restaurants, nightlife and entertainment, very walkable and affordable, definitely I be back!
Stayed 2 nights in Aug 2025

10/10 Excellent

Hugo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Bronagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Great area , super helpful staff , nice rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Stayed 1 night in Feb 2026

10/10 Excellent

Paul

Stayed 1 night in Jan 2026

8/10 Good

Alexandra

Stayed 3 nights in Jan 2026

10/10 Excellent

Farid

Liked: Cleanliness, staff & service, amenities
Appréciez dans sa totalité et sans oublier le personnel remarquable et sympathique
Stayed 3 nights in Jan 2026

10/10 Excellent

Are

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo es de 10, la habitación, el personal súper amable, la ubicación está a 4 cuadras del centro por lo que es una zona bastante tranquila y por lo mismo se descansa muy bien en el hotel. Muy recomendado.
Stayed 2 nights in Jan 2026

10/10 Excellent

claudia

Todo!!! El p
Stayed 8 nights in Nov 2025

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena, aunque por la noche hay un bar con música muy fuerte y no deja dormir
Stayed 4 nights in Oct 2025

8/10 Good

Maria Eugenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es amplia y agradable, pero el lugar puede ser muy ruidoso. Ninguno de los dos días logramos acceder a la piscina porque no estaba en las condiciones adecuadas. No hay estacionamiento y sobre todo en las noches es un problema encontrar lugar. Lo excelente: la atención de Mario, encargado nocturno
Stayed 2 nights in Oct 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la tensión del personal, muy pendientes a tu llegada, estadía y salida, tiene interiores muy lindos la combinación de colores es muy linda, y la cama es súper cómoda, y las habitaciones muy limpias
Stayed 3 nights in Sep 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos fueron muy amables y el lugar era cómodo y bonito
Stayed 2 nights in Sep 2025

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo pero checkout es lento.

Todo bien, muy bonito. el check out fue mas lento de lo q esperaba. Tenia una cita y me hicieron revisar el cuarto antes de la salida. Llegue 15 min tarde a mi cita.
Stayed 1 night in Sep 2025

10/10 Excellent

Aldo

Stayed 1 night in Sep 2025

10/10 Excellent

Imagina

Stayed 2 nights in Aug 2025